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Customer reviews: Fly: Bundles & Quantity Breaks

Develop by Shopify

Reviews (299)

Overall rating
4.9

What Merchants Think

The "Fly: Product Bundles & Upsell" app is overwhelmingly well-received by merchants for its ease of use, customizable options, and exceptional customer support. Many merchants appreciate the app's capability to enhance store functionalities and boost sales through effective product bundling and upselling. The responsive and knowledgeable support team from Skai Lama is frequently praised, significantly contributing to the positive experience of using the app.

Key Strengths

  • Highly customizable features allowing seamless integration with store themes.
  • Responsive and knowledgeable customer support team.
  • Easy to set up and use, suitable for merchants of all technical levels.
  • Effective in boosting sales and increasing average order value.
  • Free to use, making it accessible for stores of all sizes.

Common Concerns

  • Lack of multilingual support, which is reportedly planned for future updates.
  • Occasional technical issues, often resolved quickly by the support team.
  • Some design limitations initially observed, mitigated through support assistance.

Final Thoughts

Overall, "Fly: Product Bundles & Upsell" is a highly recommended app among merchants for its functionality, customization options, and exceptional customer service. While there are minor areas for improvement, such as multilingual support, the proactive and reliable support team ensures a satisfactory experience. The app is especially valued for its positive impact on sales and ease of use, making it a reliable choice for those looking to implement product bundling and upsell strategies effectively.

angelgym

Oct 24, 2025  on Shopify

Great App. Greater Support. The functionality is simply outstanding. The best app for product bundling! If any issues come up, the support team is immediately there to fix them. Huge thanks to Asif from the support team – excellent service!

CA-WAKA

Oct 23, 2025  on Shopify

This bundle sales work really well at my stores. It has increased part of sales of my stores. And I'm really satisfied with the team service. They always spare no effort to fix the issues and make it run better!

NOVADO

Oct 22, 2025  on Shopify

We faced some challenges while integrating the Fly Bundle app due to our use of Shiprocket. However, my account manager Harsh and his colleague Ishaan provided exceptional support throughout the process. They handled the situation with great patience and expertise, ensuring everything was resolved smoothly. Thank you both for your professionalism and dedication! The Fly Bundle is 100% recommended those who use shiprocket as their checkout.

Roomytown

Oct 21, 2025  on Shopify

I am incredibly impressed with the quality of service from the team and how accomodating they are with any requests. Response time is quick and always solve queries/requests. Very glad I ended up chosing Fly for our bundle needs. Keep up the good work!

The Sleep Spot

Oct 21, 2025  on Shopify

We’ve been genuinely impressed with Fly: Bundles & Quantity Breaks — both the app and the team behind it. Harsh and his team were amazing to deal with from the start. They provided clear, hands-on support to help us configure bundles, and volume discounts. Every interaction with them has been fast, patient, and genuinely helpful — it’s rare to find support like that.

Race Face

Oct 17, 2025  on Shopify

App is easy to use and the support team is always very helpful. Highly recommend this app and their team

Tallow Vera

Oct 17, 2025  on Shopify

I have really liked this app! The setup was quick and easy with the quick responses I got from support. I also like the various options/customizations they have. 10/10 app!

Brightberry

Oct 16, 2025  on Shopify

Amazing app and great support I can’t thank the team enough for their incredible help and support. From day one, Harsh went above and beyond. He even jumped on a call with me and patiently explained everything I had questions about. But the main reason I’m writing this review is to highlight their amazing support with custom coding for one particular product. A special shoutout to Asif and Ishan, who handled the custom script and code changes; amazing job, guys. It hasn’t been long since I started using this app, but I already love how easy it is to use and how great it looks on my product pages. I especially like that you can add free gifts or add-ons directly on the product page with multipacks. And the fact that you can display images for bundle options is something I haven’t seen in any other app. Overall, I’m really happy with both the app and the support team. I highly recommend it.

WYR Wear

Oct 10, 2025  on Shopify

Excellent app! Does exactly what I'm looking for to create a visually appealing bundle that exactly serves our UI needs. Support staff did an outstanding job of following through and helping me fix some complex issues. Excellent follow-through and amazing support team!

The Pant Project

Oct 10, 2025  on Shopify

Great App! Team is really helpful and always there for any queries and issues. Keep up the good work. Thanks.

Rusty Deer

Oct 09, 2025  on Shopify

Harsh has been excellent to work with. Very quick to respond, walked me through different options clearly, and really went the extra mile to help get things sorted. Super helpful and easy to deal with — highly recommend.

The Foldie®

Oct 08, 2025  on Shopify

Just started using this application in our A/B. But the support team is going all the way in helping us getting the look & feel which we want. Very happy and satisfied so far.

etee

Oct 08, 2025  on Shopify

I have to report this app to Shopify as unfortunately when I logged in, not once but TWICE did I see conversations in the chat that the app support people had with other merchants. Yes, I could see details of private conversations. Obviously this a major data breach where their chat support is leaking information and it speaks to the quality of their software architecture. I would have deleted the app anyway because it was causing major problems with the prices of bundles not updating when we changed a component price ie "syncing" or "dynamic pricing". The price would update in some places like on the product page, but it wouldn't update in the collection page, so I'd have bundles showing two different prices as soon as any of us changed one of the component products. I was promised dynamic pricing and they did not deliver. To fix the price syncing issue, they said I should click on the sync button in each bundle to fix this problem temporarily and when I said I didn't have time to do that - we change prices everyday - they said they would do it until they found a solution. Next day I checked the prices again and guess what, they didn't do the sync as they said. Their proposed solution to the prices not syncing was a "global sync" button but it would have still depended on the merchant clicking that button every time a product price is updated which is absurd. They said "automatic sync" didn't work last time they tried it, so there is clearly a deeper problem with their software architecture because I can tell you that as a software engineer that an automated syncing and dynamic prices are possible. I now use Fast Bundles and their bundles prices updated with no issues when I change the price of a product that's in a bundle. These guys will promise you the world and they won't be able to deliver it, as well as likely being in breach of data privacy laws and no doubt, Shopify requirements for hosting an app on the store. It's a minor issue compared to the above but I should note that I didn't feel respected in my conversations with them - I had numerous calls with them and they repeatedly spoke over me and didn't let me finish talking. My next step after this is reporting them to Shopify with the screenshots I have of their conversations with other merchants.

Baby Ellor Store

Oct 06, 2025  on Shopify

Shri has been an incredible help this evening. I was having a few problems understanding how to set up a new bundle and he quickly jumped on a call with me and ran through it. When you work on an evening its hard to be able to speak to anyone but tonight Shri has been really proactive so thank you

AlexoMAG

Oct 06, 2025  on Shopify

At first it wasnt that goodthe customer support because of responding time. But after that, a gentleman helped me with all my problems. I liked that

Wandr

Oct 02, 2025  on Shopify

After testing a dozen apps, Fly Bundle is the only one that contains all the features we needed. Beyond that, the level of support is incredible. They respond very quickly, modifying features of the app I use in my e-commerce to generate all the required functionality in a super-fast app. Highly recommended.

Bricked-Up Circuits

Sep 30, 2025  on Shopify

Good variety to select from. Harsh was very helpful and open to ideas/wanted to know what features we would like.

Sattva Vedaa

Sep 29, 2025  on Shopify

It was very helpful for my website. their support is very helpful for me and my work. i recommended to all my collogues to use this app.

Live Up Good

Sep 26, 2025  on Shopify

We’re extremely satisfied with Fly: Bundles & Quantity Breaks, and the customer support is a major reason why. From day one, they offered hands‑on guidance to configure bundles, volume discounts, and tiered pricing, making sure every widget matched our brand and loaded smoothly. When we ran into a placement conflict on the product page, support diagnosed it quickly, implemented a clean fix, and provided a concise explanation so we could manage it ourselves later. They also recommended bundle layouts and discount tiers tailored to our products, which improved clarity and boosted AOV. Every interaction has been responsive, patient, and solution‑oriented. This is the kind of support that makes scaling promotions and running time‑sensitive campaigns stress‑free.

Voduz Hair

Sep 26, 2025  on Shopify

We've been using that app in our eCommerce store for 8 months now - great results, stable performance and excellent customer support! Great app, great people, superb results!

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