Reviews: Uploadly ‑ File Upload

Customer reviews: Uploadly ‑ File Upload

Reviews (58)

Overall rating

4.3

5

39
4
3
2
1

4

What Merchants Think

Overall, merchants appreciate "Uploadly ‑ File Upload" for its smooth functionality, intuitive interface, and excellent customer support, particularly praising Anna and the support team. Despite the app's ease of installation and reliable performance, some users expressed dissatisfaction with its pricing structure and occasional support experiences, impacting their overall impression.

Key Strengths

Quick and efficient customer support, especially highlighted for Anna's assistance.
Easy installation and intuitive user interface.
Customizable upload options and smooth integration with store themes.
Quick response times from the support team.
High functionality and reliability of the app in handling file uploads.

Common Concerns

Issues with pricing structure, particularly with the Unlimited plan.
Concerns about customer service attitudes regarding pricing flexibility.
Reports of being charged upon uninstallation.

Final Thoughts

"Uploadly ‑ File Upload" is widely regarded as a highly functional and user-friendly app, supported by an efficient customer support team. Although there are concerns regarding pricing and occasional support interactions, the app remains a popular choice for merchants seeking an effective file upload solution for their stores.

Emotions sur mesure

Mar 31, 2024 on Shopify

J'avais un souci avec l'application. Au moment de télécharger les images la page du site se figait et il n'était plus possible d'agir. J'ai contacté leur service d'aide et en moins de 15min le souci était réglé. Ils ont tout fait eux-mêmes en accédant à mon site. Bravo pour la réactivité ! Ps: mention importante, j'ai la version gratuite et le service à pourtant été au top !

DrawDadDraw

Dec 25, 2023 on Shopify

Anna helped me with an issue where I thought Uploadly was conflicting with another personalization app by a supplier Im using, but turns out I was targeting that collection in error and Anna was able to help me promptly and very quickly. Customer support so far is great. Haven't had other errors with the app so far.

Mats & Flags

Dec 11, 2023 on Shopify

Amazing plugin if you want to enable file uploads with your order. Great support as well. We needed some changes to the layout of the file upload dialog which the devs sorted out for us in no time. Thanks for the quality service!

Pawsome Pendants

Oct 25, 2023 on Shopify

My store had an old, not so easy to use theme installed and i was having trouble incorporating this app. I reached out to support and in less than a few hours (Keep in mind i went to sleep for about 7 hours) woke up and had this issue resolved. Support was extremely prompt with responses and helped me get everything i needed from this app.