The app was working well on the free plan. Absolutely deplorable though that when I reached the max amount of use on the free plan there was no notification or indication the upload field disappeared from my store. I had no idea why store visits were high and sales were low, until someone reached out. No idea how many sales I missed out on because there was no way for me to know... Awful.

We recently installed Uploadly for our Shopify store, hoping to streamline the process of file uploads on our product pages. While the app functions well in terms of file uploads, we were extremely disappointed by the pricing structure. The app works effectively only on the Unlimited plan, but the price more than doubled from when we installed the app on another store on the Unlimited plan at a much lower cost. When we reached out to the developer to see if they could match the price from our other store, we were told it was not possible. This response was frustrating with the attitude from support, especially since they had the opportunity to secure our business for multiple stores (we were ready to commit to a second and third store). Instead, they turned down the opportunity, effectively losing our potential sales and future business. In the end, while the app itself works as advertised on the unlimited plan, the lack of flexibility on pricing and poor customer service has left a bad taste in our mouths. We are now looking for alternatives and will not be using Uploadly for any future stores. Very disappointed.

charged when i uninstalled