Reviews: Uploadly ‑ File Upload

Customer reviews: Uploadly ‑ File Upload

Reviews (99)

Overall rating

4.8

5

29
4
3
2
1

2

What Merchants Think

Overall, merchants appreciate "Uploadly ‑ File Upload" for its smooth functionality, intuitive interface, and excellent customer support, particularly praising Anna and the support team. Despite the app's ease of installation and reliable performance, some users expressed dissatisfaction with its pricing structure and occasional support experiences, impacting their overall impression.

Key Strengths

Quick and efficient customer support, especially highlighted for Anna's assistance.
Easy installation and intuitive user interface.
Customizable upload options and smooth integration with store themes.
Quick response times from the support team.
High functionality and reliability of the app in handling file uploads.

Common Concerns

Issues with pricing structure, particularly with the Unlimited plan.
Concerns about customer service attitudes regarding pricing flexibility.
Reports of being charged upon uninstallation.

Final Thoughts

"Uploadly ‑ File Upload" is widely regarded as a highly functional and user-friendly app, supported by an efficient customer support team. Although there are concerns regarding pricing and occasional support interactions, the app remains a popular choice for merchants seeking an effective file upload solution for their stores.

Print it Decals

Dec 22, 2024 on Shopify

We recently installed Uploadly for our Shopify store, hoping to streamline the process of file uploads on our product pages. While the app functions well in terms of file uploads, we were extremely disappointed by the pricing structure. The app works effectively only on the Unlimited plan, but the price more than doubled from when we installed the app on another store on the Unlimited plan at a much lower cost. When we reached out to the developer to see if they could match the price from our other store, we were told it was not possible. This response was frustrating with the attitude from support, especially since they had the opportunity to secure our business for multiple stores (we were ready to commit to a second and third store). Instead, they turned down the opportunity, effectively losing our potential sales and future business. In the end, while the app itself works as advertised on the unlimited plan, the lack of flexibility on pricing and poor customer service has left a bad taste in our mouths. We are now looking for alternatives and will not be using Uploadly for any future stores. Very disappointed.

Segavo

Jul 25, 2024 on Shopify

charged when i uninstalled