We recently installed Uploadly for our Shopify store, hoping to streamline the process of file uploads on our product pages. While the app functions well in terms of file uploads, we were extremely disappointed by the pricing structure. The app works effectively only on the Unlimited plan, but the price more than doubled from when we installed the app on another store on the Unlimited plan at a much lower cost. When we reached out to the developer to see if they could match the price from our other store, we were told it was not possible. This response was frustrating with the attitude from support, especially since they had the opportunity to secure our business for multiple stores (we were ready to commit to a second and third store). Instead, they turned down the opportunity, effectively losing our potential sales and future business. In the end, while the app itself works as advertised on the unlimited plan, the lack of flexibility on pricing and poor customer service has left a bad taste in our mouths. We are now looking for alternatives and will not be using Uploadly for any future stores. Very disappointed.

I highly recommend Uploadly, it has provided me with the exact functionality I needed for my website. The customer support I received from Anna and the development team was extremely fast and efficient!

Download and setup was very easy. Customer Support responded quickly to my request for assistance formatting the links in my email confirmations.

I want to extend a heartfelt thank you to Anna Louisa for her incredible support in setting up the application and for always answering emails promptly. The application is great i am very happy and it is worth every penny

Die App war viel einfacher einzurichten als andere vergleichbare Apps. Konflikte mit dem verwendeten Theme wurden vom App Betreiber innerhalb von 24h gelöst. Die App funktioniert nun Fehlerfrei, soweit wir das bisher einschätzen können.

Anna was extremely helpful with providing me support. Highly recommend this app. They have made my store look professionally and made the backend feel smooth.

Great app, love how you can set how many images the user can upload. Also when we needed a little customization for our store, the developers helped us so fast! Great team and great app!

I am extremely satisfied with Uploadly and highly recommend it. The technical team provided exceptional support during the integration of the app on my site. Despite numerous technical complications due to my product and custom code, they managed to integrate the application flawlessly. Their dedication and expertise truly stand out!

I would definitely recommend this app. It works perfectly for what I need for my new business and it was fairly easy to install. I ran into some issues and reached out to customer service and was very surprised at how quickly they responded! Ana was very helpful and provided videos explaining the process and after i made all corrections I asked her to please review my site to see if all Uploadly configurations were correct and she confirmed all was well. Despite the difference in time zones they responded quickly and answered all my concerns. Thank you Uploadly team!

Do your customers need to upload files quickly and without losing quality? ⬆️ Uploadly IS YOUR SOLUTION ⬆️Totally intuitive, quick to install and configure, with customization options, everything you need to receive files in products. On top of that, Anna helped me with some internal settings in less than 24 hours! I can only say good things about this app, with an intuitive interface for both the customer and you, a real Must-Have! ⭐⭐⭐⭐⭐

I needed some assistance with this app and chatted with Anna. She was friendly and worked quickly and efficiently to provide me with the best customer service and fixed my issue. Thank you so much and look forward to using this app!

The app did exactly what I needed it to do. I needed help in getting it set up with my store theme and the support staff helped immediately Anna answered all my questions

Anna, was wonderful! she fixed what she could then had the techs fix the rest. Everything is working great and I love it!!! THANK YOU

J'avais un souci avec l'application. Au moment de télécharger les images la page du site se figait et il n'était plus possible d'agir. J'ai contacté leur service d'aide et en moins de 15min le souci était réglé. Ils ont tout fait eux-mêmes en accédant à mon site. Bravo pour la réactivité ! Ps: mention importante, j'ai la version gratuite et le service à pourtant été au top !

Anna helped me with an issue where I thought Uploadly was conflicting with another personalization app by a supplier Im using, but turns out I was targeting that collection in error and Anna was able to help me promptly and very quickly. Customer support so far is great. Haven't had other errors with the app so far.

Amazing plugin if you want to enable file uploads with your order. Great support as well. We needed some changes to the layout of the file upload dialog which the devs sorted out for us in no time. Thanks for the quality service!

My store had an old, not so easy to use theme installed and i was having trouble incorporating this app. I reached out to support and in less than a few hours (Keep in mind i went to sleep for about 7 hours) woke up and had this issue resolved. Support was extremely prompt with responses and helped me get everything i needed from this app.