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FeedbackLoop: AI Feedback

Develop by Shopify

$9-$29

/ Month
Free plan available

Effortless feedback collection with AI-driven insights and customizable buttons.

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About FeedbackLoop: AI Feedback

Launched Jun 09, 2026

Categories

Survey

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Add a feedback button to your store in minutes. AI tags and prioritizes what shoppers tell you.

Collecting customer feedback usually means clunky forms or no feedback at all. FeedbackLoop adds a clean, customizable button to your storefront that shoppers can use to share ratings, ideas, and problems without leaving the page. Every submission lands in a single inbox in your admin. When AI analysis is enabled, each piece of feedback is automatically given a sentiment, topic tags, a short summary, and a priority, so you can quickly see what needs attention and act on it.

Collecting customer feedback usually means clunky forms or no feedback at all. FeedbackLoop adds a clean, customizable button to your storefront that shoppers can use to share ratings, ideas, and problems without leaving the page. Every submission lands in a single inbox in your admin. When AI analysis is enabled, each piece of feedback is automatically given a sentiment, topic tags, a short summary, and a priority, so you can quickly see what needs attention and act on it. more
  • Add a customizable feedback button to your store — no code or theme edits.
  • AI tags every submission with sentiment, topics, a summary, and a priority.
  • See trends in analytics: sentiment, top topics, NPS, and ratings.
  • Pick a survey type: stars, emoji, NPS, CSAT, bug reports, or feature requests.
  • Export feedback to CSV and show the button only where and when you choose.

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