Collecting customer feedback usually means clunky forms or no feedback at all. FeedbackLoop adds a clean, customizable button to your storefront that shoppers can use to share ratings, ideas, and problems without leaving the page. Every submission lands in a single inbox in your admin. When AI analysis is enabled, each piece of feedback is automatically given a sentiment, topic tags, a short summary, and a priority, so you can quickly see what needs attention and act on it.

• Add a customizable feedback button to your store — no code or theme edits.
• AI tags every submission with sentiment, topics, a summary, and a priority.
• See trends in analytics: sentiment, top topics, NPS, and ratings.
• Pick a survey type: stars, emoji, NPS, CSAT, bug reports, or feature requests.
• Export feedback to CSV and show the button only where and when you choose.