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Customer reviews: Feed Donkey ‑ Shopping Feeds

Reviews (15)

Overall rating
3.7

What Merchants Think

Overall, merchants have positive feedback about "Feed Donkey ‑ Shopping Feeds". The app is highly regarded for its robust features, excellent customer support, and ability to fulfill complex feed requirements. Many merchants appreciate the user-friendly interface and the prompt assistance provided by the support team, particularly highlighting Martin and Amanda for their exceptional service.

Key Strengths

  • Outstanding customer support, often praised for going above and beyond.
  • Robust customization options for creating tailored feeds to meet various platform needs.
  • User-friendly interface and an intuitive backend dashboard.
  • Offers a comprehensive range of prebuilt feeds and templates.
  • Cost-effective with a competitive pricing model that provides value for money.

Common Concerns

  • Some merchants experienced communication issues with the support team.
  • A few concerns about non-user-friendly aspects of the user interface and lack of clarity in the provided resources.
  • Unwanted marketing emails triggered by unsolicited website scrubbing.

Final Thoughts

"Feed Donkey ‑ Shopping Feeds" is favorably received by most merchants who commend its well-rounded functionality and proactive customer support. Although there are a few concerns with communication and interface details, the app is highly recommended for businesses looking to effectively manage and customize product feeds across various platforms.

Planostic

Jan 03, 2024  on Shopify

They scrubbed my shopify website and sent spam mails advertising their plugin to all my email addresses. While this is not illegal, it's super annoying. Their 'support centre' website is full of broken links or standard texts. The user interface is not userfriendly and even after checking their website (and 'video') thoroughly, it's still not clear what service they're actually providing. I'd stay away.

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