I do not understand any of the negative feedback. This App is a 6 Star experience. Customer support is off the charts. Martin is the real hero here.

They scrubbed my shopify website and sent spam mails advertising their plugin to all my email addresses. While this is not illegal, it's super annoying. Their 'support centre' website is full of broken links or standard texts. The user interface is not userfriendly and even after checking their website (and 'video') thoroughly, it's still not clear what service they're actually providing. I'd stay away.

I regret to say that my experience with the customer service was far from satisfactory. Despite numerous attempts to address a seemingly simple task, the communication was unfortunately inadequate, leading to a frustrating back-and-forth. This not only resulted in the loss of several days, but also failed to yield a resolution to the issue at hand. A better understanding of the customer's needs and clearer communication would significantly enhance the overall service experience. In this instance, I'm disappointed to say, those expectations were not met.

Incredible support from these guys. While we we're setting up our first feed, their support proactively (without us requesting for support), went through the feed and corrected it for our newbie errors. First time we've ever seen that with any app developer. Also incredible nice app and backend dashboard, including many prebuild feeds for various sites - EXCELLENT!

This app is absolutely fantastic and the customer support is just as good. I've had no end of support requests promptly resolved and I always trust that any issues I have can be overcome quickly. I would 100% recommend Feed Donkey to anyone looking to build custom-structured product feeds using their Shopify store data.

Great team to work with, excellent customer service. If you looking for feeds try Feed Donkey. It's our pleasure working with Amanda and Martin and they are always attentive!

One of the best support team in business. Great app to create datafeeds of your products. There are many templates in Feed Donkey that will fit to almost all needs. But we had some special requirements for our project. Thanks to Martin and Amanda, we had a customized datafeed in about 30 minutes and all adjustments that need to be added after, were done in minutes, even if i asked them to add it weeks later. Feed Donkey Team you are all doing a great job! Thank you guys!

A really powerful app to create product feeds (Google, Facebook, etc...) with all the details you may need. After testing other apps, Feed Donkey is the only one I found to create with great accuracy several feeds. The support is also really fast and helpful when you need some help to create specific fields.