Reviews: PH Ship Rate & Track for FedEx

Customer reviews: PH Ship Rate & Track for FedEx

Reviews (543)

Overall rating

4.9

5

153
4

2
3
2
1

1

What Merchants Think

Merchants generally express high satisfaction with the "PH Ship Rate & Track for FedEx" app. This app has been praised for its seamless integration with Shopify, ease of use, and robust feature set that meets their shipping needs. The standout theme from the reviews is the exceptional customer support, highlighted by dedicated team members like Sibi, who provide proactive assistance and guidance throughout the onboarding process.

Key Strengths

Seamless integration with Shopify
Exceptional customer support and onboarding process
User-friendly interface
Real-time FedEx shipping rates and tracking
Ability to display negotiated FedEx rates
Efficient problem resolution by the support team

Common Concerns

Occasional issues with FedEx Freight shipment rates
Learning curve similar to other shipping apps
Some technical setup challenges
Lack of live support for specific recurring issues

Final Thoughts

Overall, "PH Ship Rate & Track for FedEx" receives positive reviews for its functionality and customer service. While there are some noted concerns, mainly revolving around freight rates and setup complexities, the app remains a favored choice for those looking to integrate FedEx shipping solutions with their Shopify stores. Its ability to save time and improve customer satisfaction is frequently highlighted, making it a valuable tool for e-commerce merchants.

Oates Specialties LLC

Apr 30, 2025 on Shopify

Sibi was very knowledgeable and able to answer all of my questions in getting the One Rate function set up.

The SRX formula

Apr 29, 2025 on Shopify

Sibi was very helpful and informative. made the process very simple and straightforward

Nickel & Suede

Apr 24, 2025 on Shopify

Our customer service representative was very helpful in getting the app set up and running. I appreciate the knowledge in integrating FedEx with Shopify.

The Stair Source

Apr 24, 2025 on Shopify

Manohar is very helpful of setting up this app.

Amelia Toro

Apr 22, 2025 on Shopify

Great help, fast and reliable.

Almere

Apr 18, 2025 on Shopify

We loved working with Manohar! Super quick help and great at communicating and fixing our error message. So grateful.

Roast By Bresheh

Apr 17, 2025 on Shopify

Great customer service

KOKIKOKI BAKEHOUSE

Apr 17, 2025 on Shopify

This app can help you with new business set up.easy to install.Support team very nice communication.

Rocket Canopy

Apr 16, 2025 on Shopify

This app makes printing the labels needed for our FedEx account much easier. Before, we had to manually add everything on the FedEx site, but this is a great solution. Also, customer support is top-notch, as they are there to help with any questions you may have.

Fajas Colombianas Forma Tu Cuerpo US

Apr 14, 2025 on Shopify

La aplicación funciona cómo lo pometen y el soporte técnico es muy rápido y eficaz

Alliance USA Distributors & Services

Apr 09, 2025 on Shopify

Amazing customer service with Sibi, he walked me through the entire set-up.

BuyGloves.com

Apr 07, 2025 on Shopify

great app, works well with my fedex account. same rates as my fedex account. Quick & Great support ;)

Equs Code

Apr 04, 2025 on Shopify

Práctico y cuentan con disponibilidad para atender los requerimientos

SM

Apr 03, 2025 on Shopify

I was tired of using Shippo JUST for FedEx. Now with this app I can do everything in one spot!! Great customer support too.

CE Disposables

Mar 28, 2025 on Shopify

Great app, working smoothly and exactly what i was looking for. great support as well :)

UmberJLenay LLC

Mar 26, 2025 on Shopify

Sagar was amazing, very clear on how to guide us in setting up this app, now i am confident on using it correctly. Thank you so much! :)

Mar 25, 2025 on Shopify

Sagar from Ph Rate is very friendly and helpfull! I recommend this app. Best regards

Jamali Garden

Mar 21, 2025 on Shopify

Excellent service. Very Knowledgeable on the shipping rates calculations. The actual billed rates from FedEx vs estimated rates were very close. Also, no limit on how many shipping labels you can print is a breeze. Thanks.

Jackson Hole Jewelry Company

Mar 13, 2025 on Shopify

Sibi was great help!

LogoJET Inc.

Mar 12, 2025 on Shopify

Amazing service. All questions were answered completely and in a manner that was easy to understand. Manohar was a huge help.