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Customer reviews: Fastr: SMS & Email Marketing

Develop by Royal Apps
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Reviews (275)

Overall rating
4.8

What Merchants Think

The "Fastr: SMS & Email Marketing" app has garnered largely positive reviews from merchants who appreciate its ease of use, efficient customer support, and effective recovery of abandoned carts. Many users find it intuitive and powerful, particularly for marketing and customer recovery, though some have raised concerns about unexpected charges and billing transparency.

Key Strengths

  • Intuitive and user-friendly interface
  • Effective abandoned cart recovery via SMS, email, and push notifications
  • Responsive and helpful customer support, frequently praised representatives include Patrick, David, and Arthur
  • Quick and easy setup process
  • Comprehensive features that enhance marketing efficiency

Common Concerns

  • Reports of unexpected charges and billing issues
  • Some issues with transparency regarding usage fees and billing cycles
  • Emails going to spam folders for some users

Final Thoughts

Overall, Fastr is well-received for its functionality and support, making it a valuable tool for enhancing marketing and recovery efforts. However, there is room for improvement in transparency and communication regarding billing practices. Despite these concerns, many users highly recommend the app for its effectiveness and ease of integration into their e-commerce operations.

ESLX&Ariony

Oct 10, 2024  on Shopify

This abandoned cart recovery tool is truly outstanding. The customer support team, particularly Patrick, provides exceptional assistance. The app's user-friendly interface and powerful features make it a standout choice in the market for abandoned checkout recovery systems. The results are genuinely impressive. I wholeheartedly recommend this solution to any shopify shop owner looking to boost their conversion rates by effectively recovering abandoned carts.

Decor-Elentora

Oct 09, 2024  on Shopify

I've been using their app for days and I'm always amazed at the quality of their customer service, especially Mr. Patrick, thank you for helping me solve my problem.

ZERAS INO

Oct 08, 2024  on Shopify

Super easy to use and incredibly practical!

Xenia Hôl

Oct 08, 2024  on Shopify

Vielen Dank Patrick für die Hilfe! Sehr zu empfehlen!! Hoffentlich steigt meine Rückgewinnungsquote bei abgebrochenen Bestellungen, danke Team!

RIVA LILLO

Oct 07, 2024  on Shopify

Aplicación muy útil, con funciones prácticas. La recomiendo encarecidamente. Gracias a Patrick por su excepcional apoyo. Su ayuda fue muy apreciada.

ROOMANTA

Oct 07, 2024  on Shopify

It's easy to install and use, and the online support is excellent. That's all you need for email marketing. I highly recommend this app.

BECAK KOLLA

Oct 06, 2024  on Shopify

Great app for abandoned checkout recovery. Arthur from support help me a lot. Thank you.

ELVINORE

Oct 06, 2024  on Shopify

CocoBay Revo

Oct 05, 2024  on Shopify

LE MEILLEUR SUPPORT CLIENT ! MERCI A DAVID. EXCELLENT POUR LA RÉCUPÉRATION DES ACHATS ABANDONNÉS ! J'AI HÂTE DE VOIR LES RÉSULTATS !!!!! MERCI !

Erika ZANE'Store

Oct 04, 2024  on Shopify

This email/SMS app is amazing! It's super easy to use and configure. It has helped us connect with our customers. It's an indispensable tool!

Nevecie

Oct 03, 2024  on Shopify

oui oui je recommande

Mistzograv

Oct 03, 2024  on Shopify

Patrick, my customer service rep, got back to me quickly and came up with a simple solution. I love this app and the different ways to recover abandoned checkouts.

Niairi Dav

Oct 03, 2024  on Shopify

We've tried Fastr and have to say that it makes e-mail marketing easy. The trial period was a success.

ARBINUY

Oct 02, 2024  on Shopify

The application is fantastic and we thank you for making it available to us. Excellent work and great support!

NOAFlux

Oct 02, 2024  on Shopify

A good app!

Moniroma

Oct 01, 2024  on Shopify

Geschäft

Oct 01, 2024  on Shopify

It's easy to install and use, and online chat support is excellent.

KeMouf

Sep 30, 2024  on Shopify

Extraordinary customer service. Very quick to respond and both helpful and clever.

Shel's Ramos

Sep 30, 2024  on Shopify

David me ayudó mucho a navegar por la aplicación. Hasta ahora, me encanta cómo están configurados los correos electrónicos abandonados.

APHAU AIICHA

Sep 29, 2024  on Shopify

A great app for sms/email marketing.

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