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Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Fast Bundle by Appstle helps Shopify merchants create and manage product bundles effortlessly. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,289)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

Viv & Leigh

May 23, 2025  on Shopify

Russell was very helpful and very knowledgeable. I am on the testing phase right now, but he made me feel assured that I will have the kinds of support I want when I use this app on my store.

My Store

May 19, 2025  on Shopify

Tommy was amazing, he was extremely responsive and was able to resolve and troubleshoot my issue within a matter of minutes.

Bunnie Caddie

May 19, 2025  on Shopify

After testing many bundle apps this one worked the best for us with great flexibility and the best UX of them all. The customer support is excellent and a particular shout out to Sally who was patient and understanding and helped solve an issue. Highly recommend!

Zaydra

May 18, 2025  on Shopify

I don't have a good grasp of the application, Russell helped me solve all my problems from A to Z, thanks to him

Body Blade

May 15, 2025  on Shopify

Amy was very cooperative and pleasant. She provided a solution to every question, even suggesting which subscription app would best integrate with yours. Perfect support

fifilandtoys

May 15, 2025  on Shopify

Great app for up-sale, and nice UX and UI design. Very friendly and supportive staff - Tommy I Highly recommend!

plentbeautycare

May 15, 2025  on Shopify

Great software! Had a small hiccup with displaying the widget correctly, however support solved all issues within 10min - Truly amazing!

nutrilitic

May 15, 2025  on Shopify

A big thank you to Tommy for his incredibly fast and efficient support. He responded almost instantly and resolved the issue within seconds. His quick thinking and reliability truly made a difference, and I genuinely appreciate his effort. Keep up the great work, Tommy! You may not fully realise it yet, but your talent and dedication are setting the foundation for an amazing future ahead. Stay consistent, great things are coming your way.

2020 Vapes

May 12, 2025  on Shopify

Aysan was extremely helpful with a specific request. Now the app works perfect for our needs! Thanks!

Hardmill

May 12, 2025  on Shopify

The onboarding and setup was seamless, and when we did need support, the team was there to help us out. Special shout out to Alysan who quickly responded, understood, and addressed our few challenges.

lavaluau

May 12, 2025  on Shopify

This add on is EXACTLY what I was looking to upsell and bundle my products. Its very easy to use, and does exactly what I want it to. I had little trouble with some very exact customization that most people would not need to do, and Mike answered emails and helped me fix it (and did it for me!) over a weekend with impressive turn around time. Highly recommend this app!

LONDONTOWN

May 09, 2025  on Shopify

Sophie was so helpful in getting me answers pretty quickly when asking about adding text or changing things to the current bundles.

GNAW Chocolate

May 08, 2025  on Shopify

This app has handled all of our bundling needs - including volume, mix and match and fixed bundles. Tommy even helped us create a mystery bundle where customers can order a box of "random" items which we can still track but it's a mystery for them.

Holistic Femme

May 08, 2025  on Shopify

The customer assistance at Fast Bundle is incredible. Russell was amazing today but every time I contact them they are always so helpful and quick to respond. 10/10

Vintage Source

May 08, 2025  on Shopify

In order to test and see if the app will work for your store and customer checkout flow, you'll need to contact their sales team. And of course, wait for them to approve (or deny) your request for a trial. Some of the documentation suggests the existence a 14-day trial, and some suggests that the trial period is only 7 days.

INDÓMITO

May 08, 2025  on Shopify

AMAZING APP! And amazing customer support team! They made a specific development for us and all the technical problems have been solved quickly and your customer service team has always been very friendly. :)

BJJEE Shop

May 07, 2025  on Shopify

Tommy was most helpful and polite, showed us exactly how to use the service, helped me book a demo, and whipped me up a cracking offer off the bat and closed us as customers in 3 messages. I run my business in a similar way and he knew exactly what he was doing. 5*

All Jigsaw Puzzles

May 06, 2025  on Shopify

I searched for many months for an app or any custom solution to provide customers with the ability to mix and match their own products making up their own bundles which would then qualify for a discount and eventually came across this app which does do the job with bundle builder pages. Amy from the support team is very helpful in resolving some issues we have had and is quick to respond on the live chat too.

Hunters Element Australia

May 06, 2025  on Shopify

Mike and Aysan went above and beyond over two separate chats to get it working the way I needed. Five star support.

Calei CL

May 05, 2025  on Shopify

Descargué hace poco la app y estaba teniendo dudas sobre cuál bundle era mejor para mi y cómo hacer ciertas cosas para crear los paquetes tal como yo quería. En el chat me respondió Maya y me ayudó a resolver todas mis dudas muy rápido y amablemente, teniendo paciencia y siempre muy dispuesta cuando de repente se generaban dudas en nuestra diferencia de idiomas.

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