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Customer reviews: Faire: Sell Wholesale

Develop by Faire

Reviews (203)

Overall rating
4.5

What Merchants Think

Merchants have mixed feelings about "Faire: Sell Wholesale". While many appreciate its integration with Shopify and its ability to connect them with new retailers, others express dissatisfaction, particularly with customer support and account management issues. The platform is valued for expanding retail opportunities and being user-friendly, though recurring technical issues and support shortcomings have frustrated some users.

Key Strengths

  • Robust integration with Shopify, facilitating easy product import and sync.
  • User-friendly interface that simplifies navigation and usage.
  • Helps merchants reach new retailers and expand their market presence.
  • Regular updates and improvements to the platform.
  • Effective for connecting with customers both locally and globally.

Common Concerns

  • Frequent technical bugs and glitches.
  • Customer support is often reported as unhelpful or slow to respond.
  • Complications with account management, including unexpected account suspensions.
  • High fees and commissions are considered too steep by some users.
  • Issues with inventory management and order synchronization between Faire and Shopify.
  • Setup process and troubleshooting are frustrating for new users.

Final Thoughts

Overall, "Faire: Sell Wholesale" offers valuable capabilities for those looking to expand their wholesale reach, especially through Shopify integration. Its ease of use and market access are strong advantages. However, the platform's effectiveness is overshadowed by customer support challenges and technical issues that could impede user experience. Improved support and more consistent functionality would enhance its appeal.

Military Patches & Pins

Mar 24, 2024  on Shopify

Delisnacks

Mar 23, 2024  on Shopify

Motley Que

Mar 22, 2024  on Shopify

The onboarding has been excellent. Noelle knows her stuff and the experience has been amazing.

GRAPHIC T-SHIRTS

Mar 21, 2024  on Shopify

Great company to work with and flawless setup and integration!!

Mummy & Mia Candles

Mar 21, 2024  on Shopify

Olfactorie Candles + Apothecary Boutique

Mar 20, 2024  on Shopify

Great wholesale platform for brand awareness

Nutz About Candles

Mar 20, 2024  on Shopify

Quick and easy to install.

atmosphaera

Mar 13, 2024  on Shopify

good app

LOVESOFT

Mar 13, 2024  on Shopify

Julia Martin Designs

Feb 21, 2024  on Shopify

So far very pleased using the app, easy to use and had no problems.

swaary

Feb 02, 2024  on Shopify

App is good so far, let's see how the sales go

Kaftans that Bling

Jan 17, 2024  on Shopify

easy to use

LB Love Organics

Jan 08, 2024  on Shopify

easy integration with the shopify shop, not glitchy!

Lolo Headbands and Accessories

Jan 08, 2024  on Shopify

It’s gotten much better

Swizzoo

Nov 17, 2023  on Shopify

Be very wary of using this app. On the advice of Faire, I installed the Faire: Sell Wholesale app. I then went to Faire, and as instructed, clicked on Import from Shopify. I was told that this would just import the SKUs that were on Shopify, but missing from Faire. Instead it duplicated all 384 listings. Faire's very limited product view does not allow sorting by SKU so I could not easily delete the duplicates. I contacted Faire support and they told me the easiest way to sort out the problem was to delete everything and start again. I followed this advice and it was further disaster. The Shopify titles did not fit on Faire, it removed all the Collections and worst of all if deleted all the sales history. I did not get any Faire order for the next four weeks. This App cost me many hours of additional work and hundreds of pounds in lost orders, so be careful!

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