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Customer reviews: Faire: Sell Wholesale

Develop by Faire

Reviews (203)

Overall rating
4.5

What Merchants Think

Merchants have mixed feelings about "Faire: Sell Wholesale". While many appreciate its integration with Shopify and its ability to connect them with new retailers, others express dissatisfaction, particularly with customer support and account management issues. The platform is valued for expanding retail opportunities and being user-friendly, though recurring technical issues and support shortcomings have frustrated some users.

Key Strengths

  • Robust integration with Shopify, facilitating easy product import and sync.
  • User-friendly interface that simplifies navigation and usage.
  • Helps merchants reach new retailers and expand their market presence.
  • Regular updates and improvements to the platform.
  • Effective for connecting with customers both locally and globally.

Common Concerns

  • Frequent technical bugs and glitches.
  • Customer support is often reported as unhelpful or slow to respond.
  • Complications with account management, including unexpected account suspensions.
  • High fees and commissions are considered too steep by some users.
  • Issues with inventory management and order synchronization between Faire and Shopify.
  • Setup process and troubleshooting are frustrating for new users.

Final Thoughts

Overall, "Faire: Sell Wholesale" offers valuable capabilities for those looking to expand their wholesale reach, especially through Shopify integration. Its ease of use and market access are strong advantages. However, the platform's effectiveness is overshadowed by customer support challenges and technical issues that could impede user experience. Improved support and more consistent functionality would enhance its appeal.

Hyssop Beauty Apothecary L.L.C.

Feb 12, 2025  on Shopify

KHEM Studios

Jan 26, 2025  on Shopify

virunga-gin

Jan 13, 2025  on Shopify

super service

Prettyhunter.com

Jan 07, 2025  on Shopify

Lomar Farms

Dec 30, 2024  on Shopify

The platform has been good at introducing new retailers to our brand. It offers a pretty seamless platform to manage wholesalers.

Keystone Crystals

Nov 26, 2024  on Shopify

The usability is good, it's user friendly and easy to navigate, but there are so many little bugs and whenever you try and click the 'Get support" button noone ever responds. There's been an ongoing issue that i've sent half a dozen messages reporting this issue, and nothing. Terrible support with the app, not really happy with my experience so far. Update: What I thought were bugs, were actually user error. It did take some follow up and a long time for a response, I had to reach out to faire through their website rather than through the app support, so I raised my rating to 4 star. Minus 1 start because of the lack of actual support through the faire app on shopify.

Medford Soap Co.

Oct 19, 2024  on Shopify

RC’nSONS

Sep 03, 2024  on Shopify

improving

Roy Entreprise

Aug 22, 2024  on Shopify

cela ne fait pas assez longtemps encore pour donner une juste note

kalosgroups

Aug 11, 2024  on Shopify

The Spooky Haus

Aug 11, 2024  on Shopify

its fine

Xclusiv Organics

Apr 23, 2024  on Shopify

Lost Creek Bath Body and Home

Apr 12, 2024  on Shopify

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