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Customer reviews: Faire: Sell Wholesale

Develop by Faire

Reviews (203)

Overall rating
4.5

What Merchants Think

Merchants have mixed feelings about "Faire: Sell Wholesale". While many appreciate its integration with Shopify and its ability to connect them with new retailers, others express dissatisfaction, particularly with customer support and account management issues. The platform is valued for expanding retail opportunities and being user-friendly, though recurring technical issues and support shortcomings have frustrated some users.

Key Strengths

  • Robust integration with Shopify, facilitating easy product import and sync.
  • User-friendly interface that simplifies navigation and usage.
  • Helps merchants reach new retailers and expand their market presence.
  • Regular updates and improvements to the platform.
  • Effective for connecting with customers both locally and globally.

Common Concerns

  • Frequent technical bugs and glitches.
  • Customer support is often reported as unhelpful or slow to respond.
  • Complications with account management, including unexpected account suspensions.
  • High fees and commissions are considered too steep by some users.
  • Issues with inventory management and order synchronization between Faire and Shopify.
  • Setup process and troubleshooting are frustrating for new users.

Final Thoughts

Overall, "Faire: Sell Wholesale" offers valuable capabilities for those looking to expand their wholesale reach, especially through Shopify integration. Its ease of use and market access are strong advantages. However, the platform's effectiveness is overshadowed by customer support challenges and technical issues that could impede user experience. Improved support and more consistent functionality would enhance its appeal.

Rainier Watch - Wholesale

Jan 27, 2025  on Shopify

Its okay not great. There's so many bugs and or quirks that prevent it being 5 stars. Adding products to faire is a cumbersome process and once you do it, its done. So there's no way that products in faire stay updated after you updated them in Shopify (its not a 2 way sync - its just an import). Also if you edit an order in Faire, it doesnt update in shopify and you can't edit the order in shopify so your inventory is then off. And lastly support is not very helpful.

Toizan Jewelry

Jan 07, 2025  on Shopify

I'm finding it very difficult to set my Faire Shop up. You should consider doing a step-by-step "how to set up your Faire Shop" video on YouTube.

aTem Group Inc.,

Dec 02, 2024  on Shopify

Cool. More to be seen.

Crown Point Graphics

Sep 29, 2024  on Shopify

Still trying to get it installed and updated, cannot find all products that are both in faire and shopify to link. No manual overrides to force connections or to refresh the data. Need more configuration such as mapping of pricing to compare at, not price field, need to be able to map more custom fields to Faire. Very limited app.

Canyon Moon Collective

Jul 18, 2024  on Shopify

App works well, connecting to Shopify is seamless. Started using Faire in 2021 and had many successful sales. Advertising was not an option at that time. Took a break from my shop in '23 and now returning in 2024 getting no traffic at all, marketplace is much more congested and advertising seems necessary, bummer

Maribela-Shop2

Mar 19, 2024  on Shopify

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