Faire has been pushing to use this Shopify/Faire integration, so now I'm finally trying it, but the app keeps stalling...

Its okay not great. There's so many bugs and or quirks that prevent it being 5 stars. Adding products to faire is a cumbersome process and once you do it, its done. So there's no way that products in faire stay updated after you updated them in Shopify (its not a 2 way sync - its just an import). Also if you edit an order in Faire, it doesnt update in shopify and you can't edit the order in shopify so your inventory is then off. And lastly support is not very helpful.

We've been using Faire for many years. They have always been great, and they continue to improve and evolve. Their customer service is top-notch.

I'm finding it very difficult to set my Faire Shop up. You should consider doing a step-by-step "how to set up your Faire Shop" video on YouTube.

This app integrates so well with the FAIRE marketplace! It's incredibly easy to use and they keep updating and making it better.

I haven't sold anything yet, BUT, the importing of my products and the communication between Faire and myself has been fantastic.

We have been on Faire for several years. We recently were locked out of our account and have received no responses from Faire Support in nearly two weeks. Faire is now canceling orders that have already shipped, so we will not receive payment for these orders. Absolutely awful support.

The platform has been good at introducing new retailers to our brand. It offers a pretty seamless platform to manage wholesalers.

I would give it less than one stare if I could. I was told I need to update to this app by the end of the month so I did. It took all my wholesale pricing and made it the suggested retail price slashing my wholesale pricing by 150% when I asked if they could roll back my site I was told no I have to do it manually. Just a few thousand items to reprice and on Black Friday!!!!!!

The usability is good, it's user friendly and easy to navigate, but there are so many little bugs and whenever you try and click the 'Get support" button noone ever responds. There's been an ongoing issue that i've sent half a dozen messages reporting this issue, and nothing. Terrible support with the app, not really happy with my experience so far. Update: What I thought were bugs, were actually user error. It did take some follow up and a long time for a response, I had to reach out to faire through their website rather than through the app support, so I raised my rating to 4 star. Minus 1 start because of the lack of actual support through the faire app on shopify.

App does not integrate with my shopify store. Consistently get a "Connection Error Reset" message that neither party has been able to resolve. Faire says it's a Shopify issue. Shopify says it is a Faire issue and to contact their developers.

Amazing store to shop and sell wholesale. Great customers and now my items are reaching others areas in my state.

Still trying to get it installed and updated, cannot find all products that are both in faire and shopify to link. No manual overrides to force connections or to refresh the data. Need more configuration such as mapping of pricing to compare at, not price field, need to be able to map more custom fields to Faire. Very limited app.

Has been great so far. They've opened us up to a layer of sales we would've taken longer to achieve.

Mein Konto wurde ohne Grund gesperrt und auf Nachfrage an den Support kriege ich die Aussage "er könnte mir keine näheren Informationen" geben. Für ein B2B Portal sehr unprofessionell.

It was slow to get it going at first as you need to learn a few things. We are actively promoting Faire on our site and already got some new customers.

We were invited by another seller, already approved, set up our shop on Faire and then got a message "After careful review, your Faire account has been closed due to concerns about the performance or quality of your shop." Our shop wasn't even active yet on your platform. The quality of our products are paramount to us, read our reviews. Unfortuantely Faire is now targeting companies with ridiculous, judgemental, and very disparaging ratings and need to be aware of the legal consequences that could be taken against them by various brands. Good riddance as we're not even interested in your services in the first place!

Happy with the quick Shopify integration, had a sale the day after our store was approved. Wish the commission would be less but at least we have another sales channel.Looking for ways to get more wholesale clients

Not recommended at all. I give it a 0. Don't join their platform. They cancel your account when you have had integration problems and leave you without service. Not recommended. The support team is limited to making a copy paste without any further solution. REGRETTABLE. I rate this app and company a 0.

App works well, connecting to Shopify is seamless. Started using Faire in 2021 and had many successful sales. Advertising was not an option at that time. Took a break from my shop in '23 and now returning in 2024 getting no traffic at all, marketplace is much more congested and advertising seems necessary, bummer