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Customer reviews: Faire: Sell Wholesale

Develop by Shopify

Reviews (342)

Overall rating
4.5

What Merchants Think

Merchants have mixed feelings about "Faire: Sell Wholesale". While many appreciate its integration with Shopify and its ability to connect them with new retailers, others express dissatisfaction, particularly with customer support and account management issues. The platform is valued for expanding retail opportunities and being user-friendly, though recurring technical issues and support shortcomings have frustrated some users.

Key Strengths

  • Robust integration with Shopify, facilitating easy product import and sync.
  • User-friendly interface that simplifies navigation and usage.
  • Helps merchants reach new retailers and expand their market presence.
  • Regular updates and improvements to the platform.
  • Effective for connecting with customers both locally and globally.

Common Concerns

  • Frequent technical bugs and glitches.
  • Customer support is often reported as unhelpful or slow to respond.
  • Complications with account management, including unexpected account suspensions.
  • High fees and commissions are considered too steep by some users.
  • Issues with inventory management and order synchronization between Faire and Shopify.
  • Setup process and troubleshooting are frustrating for new users.

Final Thoughts

Overall, "Faire: Sell Wholesale" offers valuable capabilities for those looking to expand their wholesale reach, especially through Shopify integration. Its ease of use and market access are strong advantages. However, the platform's effectiveness is overshadowed by customer support challenges and technical issues that could impede user experience. Improved support and more consistent functionality would enhance its appeal.

TagIt

Jan 28, 2026  on Shopify

Love working with the Faire team and portal. It is very user friendly and never diminishes your brand. You are in complete control.

Feline Grove

Jan 15, 2026  on Shopify

Faire integrates nicely with Shopify. They also offer great support to both their wholesalers and their buyers. Great site!

Mubérk

Jan 13, 2026  on Shopify

Wholesale Prices Higher Than Retail Faire markets itself as a wholesale platform, but in reality, many of the prices are higher than retail. That alone makes it unusable for any serious seller trying to maintain margins. On top of that, product quality is inconsistent and often underwhelming for the price. You’re paying “boutique” or even above-retail pricing for items that don’t justify it once they arrive. That defeats the entire purpose of buying wholesale. Between inflated pricing, weak value, and inconsistent quality across vendors, Faire feels more like a curated resale marketplace than a true wholesale solution. I won’t be using it again and wouldn’t recommend it to sellers who actually understand pricing and margins.

The Gay Fan Club

Jan 02, 2026  on Shopify

Great app and easy to set up. Generated two orders in the first 24 hours from approval (which I also appreciate how stringent they are in prequalifying retailers.)

Tresor Jewelry Inc

Dec 23, 2025  on Shopify

It is not friendly; we can not do it in bulk. It's tough to search through pages one by one. The view of 20 products per page is not enough.

Positive Science People

Oct 06, 2025  on Shopify

I installed the app weeks ago and my account is still in review status. Doesn't look like anyone is actually monitoring this app.

HomyCasa

Sep 19, 2025  on Shopify

I haven't been able to sync orders or product information for days. What's going on? No one seems to be paying attention.

Boosh Baby

Sep 16, 2025  on Shopify

Sick and damn tired of product-linking being a pain in the freaking ass. Not all of your products show up under "product linking" God dammit im sick of it

EZ2C Targets

Sep 01, 2025  on Shopify

Get several orders a month, that I would not have gotten otherwise. Seamless product integration. Thanks Faire!! You have been more than FAIRE to me.

www.luxegrouponline.com

Aug 26, 2025  on Shopify

App does not sync properly and Faire has zero support to help you navigate the connection. Their support team never responds to emails and their further claims to "investigate further". Products and data do not sync into Faire. Waste of company time and resources.

Smile Floss

Aug 22, 2025  on Shopify

Fairly smooth except did not like photo options for main photo on homepage. Rectangle shape and space did not work well for most photos

Ukrainian Vibe

Aug 19, 2025  on Shopify

I had a very disappointing experience with the Faire integration for Shopify. After spending a month in endless back-and-forth messages, Francisco (Faire Integrations) failed to connect the module to my store. Once it became clear he couldn’t solve the issue, he simply refused to help me any further. Since then, the company has completely stopped responding to my messages. I invested my time and effort expecting reliable support, but instead I was left with no solution and no communication. This level of service is unacceptable.

Plain Jane Soap Bars

Aug 18, 2025  on Shopify

Just started wholesaling 3 weeks ago and have 5 orders !! Learning more everyday and updating and optimizing my store. FAire is helping me get the sales I need to grow my business. Thank you

VivaHomeX

Aug 16, 2025  on Shopify

BIG SCAMMER PLATFORMA, WE SELL ON THERE AND NEVER RECIVE MONEY FROM FAIRE. BE CAREFULL BEFORE TO USE THIS APP. MORE CAREFULLL. WARININGGG WARNINGG WARNINGG

Woodfield Press

Aug 08, 2025  on Shopify

Works well with transmitting product & inventory info/data required to set up on FAIRE - and correlates sales correctly. I'm happy with it.

Desden

Aug 04, 2025  on Shopify

We've been selling on Faire for 5 years now - ever since we lost our brand account manager we have had the WORST customer service and absolute worst experience. I have been trying to get help for nearly 3 weeks now - our shopify is no longer integrating, on top of that Faire suspended our best sellers, siting that their was a pricing issue. I had explained several times that like several companies, we had to raise published prices slightly dues to tariffs. Our own website reflects this.. but they did not listen and removed our best sellers just as we are entering our busy sesason. I have customers complaining and wanting to order products, but cannot check out after adding to their cart! I email support repeatedly, nothing. I call the phone # for them and you are told that this line is not supported...!!! I'm about ready to bail! Was a great resource for us in the beginning but now..

Bewilderment

Jul 16, 2025  on Shopify

Faire has become such a incompetent company. Our sync never works, and they can never help. So we re-install and delete all 500 listings 20 at a time again and again in a loop. This company went out of it's way to undercut and out market competition until they became a monopoly and now we have a company that only cares about their bottom dollar leading the american wholesale industry. Go figure we get this lack luster support. In my experience if you don't poke them every week they'll just never write back, too.

NCMPRBL

Jul 13, 2025  on Shopify

great service when we have questions. Great opportunity to seamlessly integrate our online store in the wholesale space to build with buyers.

Zarcone Cocoa

May 02, 2025  on Shopify

I was able to set up my store correctly, but then when I go to check my products, there not showing up and there's no screen to see them. I cannot stress how hard technical issues have made things.

MillTown Bath & Candle Company

Apr 14, 2025  on Shopify

This app is really great until it's not. Some products publish perfectly and the inventory sync is on point. Other items (and they're completely random) don't pull over to Faire at all. I'll double check every setting is correct and all info is in there...nothing. The customer service is non-existent. I'll go to Faire and ask for help there and they ask if you actually have the product in Shopify. Well...obviously lol. For anyone experiencing the same issue as us: add the product directly to Faire and match the SKU to the product in Shopify. From here, it SHOULD show up in the Faire Wholesale app on Shopify as 'not-linked'. We still can't figure out a rhyme or reason as to why some products don't pull through. It's so frustrating and I wish there were more help.

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