O: WhatsApp Chat, Contact Form logo

Customer reviews: O: WhatsApp Chat, Contact Form

Develop by Omega

Reviews (557)

Overall rating
4.9

What Merchants Think

Merchants consistently praise the "O: WhatsApp Chat, Contact Form" app for its user-friendly interface and outstanding customer service. The app is highly regarded for its seamless multi-channel integration, and many users note it as an excellent tool for enhancing customer communication across various platforms. Merchants frequently highlight the responsive and efficient support team, which adds significant value to the overall user experience.

Key Strengths

  • Exceptional customer support with fast response times.
  • Easy to use and set up, even for non-technical users.
  • Seamless integration with multiple social media and communication platforms.
  • Generous free plan supporting up to 3 channels.
  • Highly customizable to meet specific business needs.
  • Efficient resolution of technical issues and customization requests.

Common Concerns

  • Initial display issues with the widget on some pages, requiring support assistance.
  • Some users desire additional features, such as unlimited visitors.
  • Default widget appearance may require customization for optimal use.

Final Thoughts

Overall, "O: WhatsApp Chat, Contact Form" is a well-received application celebrated for its efficiency in enhancing customer communication. The highly rated customer support and ease of use make it a valuable tool for businesses of all sizes. While there are minor customization needs and feature requests, these are swiftly addressed by the proactive support team, underscoring the app’s usefulness and reliability.

The Perfect Cosmetics Company Pty Ltd

Jul 22, 2024  on Shopify

Easy to install Lets see if it works :)

SneakBag Store

Jul 17, 2024  on Shopify

After installing the app, it is not displayed on the home page, only on the product page, but when contacting the support team, the support team is very enthusiastic. And then it was transferred to the technical team to fix the error, and the error was quickly fixed. And the technical team discovered that there were a few errors on the theme, so they advised us to fix these errors. Great, excellent, wonderfull. The application is easy to use, integrating many channels to use to communicate directly with customers.

Bebeto

Jul 10, 2024  on Shopify

Simple to instal and use. Perfect App.

TimTay Official

Jul 08, 2024  on Shopify

Great customer service, fast and friendly

Floral Symphony

Jun 24, 2024  on Shopify

Aiwibi Nepal

Jun 23, 2024  on Shopify

great!

Noxen Poncho

Jun 18, 2024  on Shopify

Did a search for a chat option as I have two stores and kept getting logged out of the standard chat / not getting notifications. Looked at the reviews that had good feedback. Loaded up quick and easy, then had an issue with the Instagram part. Chatted to the team, resolved within seconds. I did my own tests and it comes through to all the platforms that I have chosen. Perfect!

JZG

Jun 17, 2024  on Shopify

Great!

LeCharme

Jun 17, 2024  on Shopify

This app works and I would recommend this app. The techsupport is quick and was able to resolve my issue.

WeedZone

Jun 11, 2024  on Shopify

Plata la livrare

Jun 07, 2024  on Shopify

Simple and practical, very good

Paleo Pet

Jun 02, 2024  on Shopify

Excellent app! Great functionality and Niel from Chat Support was incredibly helpful in getting me set up. Highly recommend!

UniBarba

May 31, 2024  on Shopify

Mina is amazing thank you so much

ThecafeHQ

Apr 25, 2024  on Shopify

AMAZING! they are fantastic in customer service specially JOYCE. they are always active to help. I never had any issues with the app and highly recommend specially want to generate organic customers and be able to keep in touch with them directly.

Darkside Studio Arts LLC.

Apr 24, 2024  on Shopify

Excellent app and customer service

JSExpress

Apr 22, 2024  on Shopify

Super la communication est super. Je vous conseille vivement ce service

迦拿生活 Cana Life

Apr 17, 2024  on Shopify

Useful tool. Help build communication with clients.

VIVANSHY PORTRAITS

Apr 16, 2024  on Shopify

thanks to the team for the help fast and easy to work with their help responsive and kind.

meoohoanglaplanh

Apr 15, 2024  on Shopify

easy to use! good customer support

More Than Roses

Apr 08, 2024  on Shopify

Thanks for the help Joyce! and for the new app

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