Reviews: O: WhatsApp Chat, Contact Form

Customer reviews: O: WhatsApp Chat, Contact Form

Reviews (565)

Overall rating

4.9

5

93
4

1
3
2
1

What Merchants Think

Merchants consistently praise the "O: WhatsApp Chat, Contact Form" app for its user-friendly interface and outstanding customer service. The app is highly regarded for its seamless multi-channel integration, and many users note it as an excellent tool for enhancing customer communication across various platforms. Merchants frequently highlight the responsive and efficient support team, which adds significant value to the overall user experience.

Key Strengths

Exceptional customer support with fast response times.
Easy to use and set up, even for non-technical users.
Seamless integration with multiple social media and communication platforms.
Generous free plan supporting up to 3 channels.
Highly customizable to meet specific business needs.
Efficient resolution of technical issues and customization requests.

Common Concerns

Initial display issues with the widget on some pages, requiring support assistance.
Some users desire additional features, such as unlimited visitors.
Default widget appearance may require customization for optimal use.

Final Thoughts

Overall, "O: WhatsApp Chat, Contact Form" is a well-received application celebrated for its efficiency in enhancing customer communication. The highly rated customer support and ease of use make it a valuable tool for businesses of all sizes. While there are minor customization needs and feature requests, these are swiftly addressed by the proactive support team, underscoring the app’s usefulness and reliability.

Asia Brewery Inc.

Mar 20, 2025 on Shopify

Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.

lkbird

Mar 20, 2025 on Shopify

Good Thanks for the help, so far so good!

Minuda AR

Mar 18, 2025 on Shopify

very nice.

Nordic Wellness

Mar 13, 2025 on Shopify

excellent and good support to

Japanese Candy Online PH

Mar 03, 2025 on Shopify

so easy to setup and chat support is superb!

Just Skin

Feb 25, 2025 on Shopify

I am satisfied. 5 stars

eOil.co.za

Feb 25, 2025 on Shopify

Ben was very helpful and efficient. He understood my questions and replied to them.

Jack's Wisdom Toys

Feb 16, 2025 on Shopify

This plugin is pretty good and the customer support is very timely.

The Ostrich

Feb 13, 2025 on Shopify

App works smooth & customer service is fast and reliable. Setting up is very easy and straightforward. Had no issues. Would highly recommend. Thanks to the team.

DIVIN Australia

Feb 07, 2025 on Shopify

The Omega Support Team is fantastic! Branding is crucial, and they understood that perfectly. They helped me change the header colour to match my brand and even removed the Omega mark at the bottom, keeping my website’s look seamless. Great support!

COZY COMFORT

Feb 06, 2025 on Shopify

very nice and helpfull

Vaegur

Feb 05, 2025 on Shopify

Merci au support réactif qui m'a aidé ! Vraiment une très bonne application ! Je recommande !

Enhanced Beauty

Feb 04, 2025 on Shopify

Very helpfull

CityModa

Feb 04, 2025 on Shopify

Great app! It works really well! Top Help Center!

Klesarven

Jan 31, 2025 on Shopify

Works perfect and excellent customer service! Replied within seconds and made all the custom changes for us. Thank you!

saffrona

Jan 14, 2025 on Shopify

easy, nice Application and fast support

SHIRTPLUS

Jan 10, 2025 on Shopify

Mega Schneller Service und super gute App. Wir sind mega zufrieden.

e-Revolution

Dec 25, 2024 on Shopify

Great app, works exactly as required. Installation support was first class. Highly recommended.

Moyses Stevens Dubai

Dec 23, 2024 on Shopify

Great app, great support. Would recommend!

IPLSverige

Dec 10, 2024 on Shopify

Amazing support! Respond fast, and helped me with everything! Best app for support messages in my opinion, after 7 years on Shopify! Strongly recommend.