Reviews: O: WhatsApp Chat, Contact Form

Customer reviews: O: WhatsApp Chat, Contact Form

Reviews (565)

Overall rating

4.9

5

93
4

1
3
2
1

What Merchants Think

Merchants consistently praise the "O: WhatsApp Chat, Contact Form" app for its user-friendly interface and outstanding customer service. The app is highly regarded for its seamless multi-channel integration, and many users note it as an excellent tool for enhancing customer communication across various platforms. Merchants frequently highlight the responsive and efficient support team, which adds significant value to the overall user experience.

Key Strengths

Exceptional customer support with fast response times.
Easy to use and set up, even for non-technical users.
Seamless integration with multiple social media and communication platforms.
Generous free plan supporting up to 3 channels.
Highly customizable to meet specific business needs.
Efficient resolution of technical issues and customization requests.

Common Concerns

Initial display issues with the widget on some pages, requiring support assistance.
Some users desire additional features, such as unlimited visitors.
Default widget appearance may require customization for optimal use.

Final Thoughts

Overall, "O: WhatsApp Chat, Contact Form" is a well-received application celebrated for its efficiency in enhancing customer communication. The highly rated customer support and ease of use make it a valuable tool for businesses of all sizes. While there are minor customization needs and feature requests, these are swiftly addressed by the proactive support team, underscoring the app’s usefulness and reliability.

Paidiko Vasileio

Oct 03, 2024 on Shopify

Works like a charm

Plantique

Oct 02, 2024 on Shopify

Plenty of features and great support.

Home Essentials Wholesale

Sep 24, 2024 on Shopify

a very nice app, easy to use, all you need in one place. the 24/7 service is always very helpful. I recommend !

Tails & Barks

Sep 18, 2024 on Shopify

Excellent customer service! Fast and helpful.

HighNSupply

Sep 17, 2024 on Shopify

Neil was brilliant, great response and support

Winona Vietnam

Sep 17, 2024 on Shopify

Perfect app for my website. It can customize any type of Chat apps. Thank team!

inteblu

Sep 17, 2024 on Shopify

The app is very helpful for multi-channel customer support. The free plan itself supports 3 channels which is more than enough for small and medium businesses. The default widget appearance needs customization. The customer support is top notch, helped us with customization right away. Tracy was an angel. Super responsive and helpful. Highly recommended.

ParenTEES

Sep 12, 2024 on Shopify

Easy to use, and great support!

KochamCie.pl

Sep 11, 2024 on Shopify

The best chat app ❤️ Very fast and friendly service. Everything was made especially for my needs. I recommend it to everyone.

Cool-Vita Vietnam

Sep 11, 2024 on Shopify

Good app, integrates with many platforms, and the support staff are enthusiastic. Highly recommended

Clarke Decorate Armagh

Sep 09, 2024 on Shopify

Dar ul Misbah

Sep 07, 2024 on Shopify

It's great. And their support is amazing

MovingOutSaleTO

Sep 04, 2024 on Shopify

Very good App!

Webdesign Zeus

Sep 02, 2024 on Shopify

Fijn als gratis plan!

Aws and Meows

Aug 30, 2024 on Shopify

Great customer service!

Elorecycle

Aug 29, 2024 on Shopify

Thanks a lot for your help

Cuisine Pratique Polska

Aug 23, 2024 on Shopify

The app works perfectly. At the first time the widget does not appear but Tyler showed me how to fix this very easily. I just had to enable the app embed on the theme for the widget to show.

辣太后 Empress Hot Sauce

Aug 21, 2024 on Shopify

Super helpful support staff! Easily solved my problem

victorbudousa

Aug 19, 2024 on Shopify

I really like to use this app, one thing that's i want is unlimited visitors allow this app. The support team of this app response within a second. Lynn is very great person who help me for this.

WIDCUWAY วิดคูเวย์

Aug 15, 2024 on Shopify

Good and easy to use Support also good