Reviews: O: WhatsApp Chat, Contact Form

Customer reviews: O: WhatsApp Chat, Contact Form

Reviews (565)

Overall rating

4.9

5

93
4

1
3
2
1

What Merchants Think

Merchants consistently praise the "O: WhatsApp Chat, Contact Form" app for its user-friendly interface and outstanding customer service. The app is highly regarded for its seamless multi-channel integration, and many users note it as an excellent tool for enhancing customer communication across various platforms. Merchants frequently highlight the responsive and efficient support team, which adds significant value to the overall user experience.

Key Strengths

Exceptional customer support with fast response times.
Easy to use and set up, even for non-technical users.
Seamless integration with multiple social media and communication platforms.
Generous free plan supporting up to 3 channels.
Highly customizable to meet specific business needs.
Efficient resolution of technical issues and customization requests.

Common Concerns

Initial display issues with the widget on some pages, requiring support assistance.
Some users desire additional features, such as unlimited visitors.
Default widget appearance may require customization for optimal use.

Final Thoughts

Overall, "O: WhatsApp Chat, Contact Form" is a well-received application celebrated for its efficiency in enhancing customer communication. The highly rated customer support and ease of use make it a valuable tool for businesses of all sizes. While there are minor customization needs and feature requests, these are swiftly addressed by the proactive support team, underscoring the app’s usefulness and reliability.

Varam

Dec 10, 2024 on Shopify

Great support team. Excellent and flawless widget, amazing addition to any store.

MANADAN OLMA

Dec 09, 2024 on Shopify

Velora Luxe

Dec 08, 2024 on Shopify

Ultra-responsive and efficient customer service. I found out about this app thanks to Chat GPT and I understand why it's rated so highly. I had to ask a lot of questions and make a lot of adjustments to my site and customer service always responded quickly and solved my problems brilliantly. Thank you so much!

Lens Diary 美目日誌（台灣）

Dec 04, 2024 on Shopify

Great app, their support is very helpful and quick respond.

DETOX BG

Dec 02, 2024 on Shopify

very good app and great support. I am very happy with Tracy

sy-hiking

Nov 28, 2024 on Shopify

The software is easy to use and the service is excellent!

bearcat-jewelry

Nov 25, 2024 on Shopify

This is an excellent widget! It works seamlessly and smoothly. The free version allows you to add up to 3 social media platforms without any restrictions on usage—truly generous! The technical support is outstanding, resolving all my questions within minutes. Highly recommended!

ElieMystic

Nov 22, 2024 on Shopify

Very supportive!

FAJA DECO

Nov 19, 2024 on Shopify

Perfect support team! So glad to find this app

CREATIVE LOVE FLOWER DESIGN SERVICES

Nov 16, 2024 on Shopify

they are helpful when it comes to assistace in proper setting the messenger over the website. Thank you so much for biringing it here. Thanks Sophia and the team

Livelyhood Mall

Nov 16, 2024 on Shopify

Wine Window Argentina

Nov 14, 2024 on Shopify

Excellent service!

Dumiere

Nov 13, 2024 on Shopify

Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!

NatureU Health

Nov 12, 2024 on Shopify

fast service and feedback!!!

Loja Manuel Coelho

Nov 07, 2024 on Shopify

yearpins

Nov 05, 2024 on Shopify

Very efficient communication, quickly solved our problem, thank you very much!

Golden Meadow

Nov 04, 2024 on Shopify

Customer service was brilliant app works very well as far as I can tell great product

Local Aussie Store

Nov 03, 2024 on Shopify

Perfect!

Salviv - Dead Sea Magnesium Oil

Oct 24, 2024 on Shopify

Amazing support! Great simple app

Folmoda.com

Oct 23, 2024 on Shopify

I have been using this for over a year , very great app, and helpful, haven’t encountered any issues using this. Highly recommended