Reviews: O: WhatsApp Chat, Contact Form

Customer reviews: O: WhatsApp Chat, Contact Form

Reviews (557)

Overall rating

4.9

5

86
4

1
3
2
1

What Merchants Think

Merchants consistently praise the "O: WhatsApp Chat, Contact Form" app for its user-friendly interface and outstanding customer service. The app is highly regarded for its seamless multi-channel integration, and many users note it as an excellent tool for enhancing customer communication across various platforms. Merchants frequently highlight the responsive and efficient support team, which adds significant value to the overall user experience.

Key Strengths

Exceptional customer support with fast response times.
Easy to use and set up, even for non-technical users.
Seamless integration with multiple social media and communication platforms.
Generous free plan supporting up to 3 channels.
Highly customizable to meet specific business needs.
Efficient resolution of technical issues and customization requests.

Common Concerns

Initial display issues with the widget on some pages, requiring support assistance.
Some users desire additional features, such as unlimited visitors.
Default widget appearance may require customization for optimal use.

Final Thoughts

Overall, "O: WhatsApp Chat, Contact Form" is a well-received application celebrated for its efficiency in enhancing customer communication. The highly rated customer support and ease of use make it a valuable tool for businesses of all sizes. While there are minor customization needs and feature requests, these are swiftly addressed by the proactive support team, underscoring the app’s usefulness and reliability.

ElieMystic

Nov 22, 2024 on Shopify

Very supportive!

FAJA DECO

Nov 19, 2024 on Shopify

Perfect support team! So glad to find this app

CREATIVE LOVE FLOWER DESIGN SERVICES

Nov 16, 2024 on Shopify

they are helpful when it comes to assistace in proper setting the messenger over the website. Thank you so much for biringing it here. Thanks Sophia and the team

Livelyhood Mall

Nov 16, 2024 on Shopify

Wine Window Argentina

Nov 14, 2024 on Shopify

Excellent service!

Dumiere

Nov 13, 2024 on Shopify

Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!

NatureU Health

Nov 12, 2024 on Shopify

fast service and feedback!!!

Loja Manuel Coelho

Nov 07, 2024 on Shopify

yearpins

Nov 05, 2024 on Shopify

Very efficient communication, quickly solved our problem, thank you very much!

Golden Meadow

Nov 04, 2024 on Shopify

Customer service was brilliant app works very well as far as I can tell great product

Local Aussie Store

Nov 03, 2024 on Shopify

Perfect!

Salviv - Dead Sea Magnesium Oil

Oct 24, 2024 on Shopify

Amazing support! Great simple app

Folmoda.com

Oct 23, 2024 on Shopify

I have been using this for over a year , very great app, and helpful, haven’t encountered any issues using this. Highly recommended

Paidiko Vasileio

Oct 03, 2024 on Shopify

Works like a charm

Plantique

Oct 02, 2024 on Shopify

Plenty of features and great support.

Home Essentials Wholesale

Sep 24, 2024 on Shopify

a very nice app, easy to use, all you need in one place. the 24/7 service is always very helpful. I recommend !

Tails & Barks

Sep 18, 2024 on Shopify

Excellent customer service! Fast and helpful.

HighNSupply

Sep 17, 2024 on Shopify

Neil was brilliant, great response and support

Winona Vietnam

Sep 17, 2024 on Shopify

Perfect app for my website. It can customize any type of Chat apps. Thank team!

inteblu

Sep 17, 2024 on Shopify

The app is very helpful for multi-channel customer support. The free plan itself supports 3 channels which is more than enough for small and medium businesses. The default widget appearance needs customization. The customer support is top notch, helped us with customization right away. Tracy was an angel. Super responsive and helpful. Highly recommended.