Facebook & Instagram integration is very useful for selling and running ads once everything is properly connected. However, the setup process can be difficult and time-consuming, especially when reconnecting existing business assets. Clearer instructions and better in-app troubleshooting would help merchants avoid unnecessary confusion.

yo la estoy usando, pero no marca todos los eventos

Je ne fais ps a cause d un problème technique de votre boutique

Solid integration with very few settings to worry about. However, I didn't like how it displayed my variant images in the ads. I found a fix by using the CustomPix Shopify app. It uses a supplemental feed to update the photos without changing my store

Very Bad Experience.Waste of time

Best app

Vraiment parfait : j'avais un problème d'installation du pixel et des boutiques sur mon site et l'assistance a été au top, mais vraiment, mon interlocutrice Filitonu a été tellement patiente et persévérante, me rappelant chaque jour au téléphone pour tenter de nouvelles approches pour me débloquer. On a vraiment cherché dans tous les sens et elle a fini par réussir à débloquer mes boutiques FB et Insta. Le pixel était non-vu à cause d'une erreur de ma part toute simple lors du test et pas du tout à cause de Meta. Je recommande et je remercie encore Filitonu car souvent on imagine que ces grosses entreprises ne prennent pas le temps de faire une assistance humaine alors que là clairement c'était tellement rassurant et aidant. Vraiment Facebook, gardez ce côté humain ça a une valeur énorme !

Unable to connect, everything is fine with the accounts, but the page tells me that it does not meet the requirements. After speaking with Meta support, they informed me that everything is fine with the portfolio and the pages. I do not know what else to do; it is impossible to connect.

Nothing has made more upset then trying to keep this app working.

Extremely disappointed with Meta’s support I’ve asked for support more than six times and every single request has been ignored. Meta keeps telling me that a representative will call me, but no one ever does. I’m stuck with an issue that should be simple to resolve, yet there’s absolutely no real support or follow-through from Meta’s side. It’s incredibly frustrating to be paying for ads and following all their instructions, only to be met with automated responses, empty promises, and no actual help. Meta needs to seriously improve their customer service and stop claiming they will call if they have no intention of doing so.

Hasn't worked for months.

je ne peux pas lier mon compte fb à shopify. un message d'erreur s'affiche à chaque fois.

no actualiza de manera correcta el catalogo en las tiendas de meta