Shopify Facebook App Review: Features, Pros & Cons

Customer reviews: Facebook & Instagram

The Shopify Facebook app helps merchants seamlessly integrate their store with Facebook to sell products, run ads, and engage customers. Reading reviews from real users can help you decide if it’s the right tool to grow your business.

Reviews (4,445)

Overall rating

3.8

5

3,728
4

679
3

372
2

190
1

759

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

Enhances sales by reaching broader audiences on Facebook and Instagram
Simplifies product synchronization and ad management
Intuitive interface for seamless navigation and engagement
Effective in boosting sales and engagement for some merchants
Affordable ad pricing for small businesses

Common Concerns

Difficulties with account setup and store integration
Lack of responsive customer support and unresolved technical issues
Frequent re-verification and approval delays
Challenges with inventory management and catalog visibility
Perceived inefficiency and unfriendliness of the user interface
Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Mein Shop

Jun 29, 2024 on Shopify

Ich finde das gut

Paranaps

Jun 29, 2024 on Shopify

Parfaite, je suis tellement heureux et satisfait

Avicomshop

Jun 29, 2024 on Shopify

me rechazaron un producto solo por una foto por que aparece una parte de un cuerpo, pero la descripción del producto no viola ninguna norma, deben poner más atención a la validación de imágenes en lugar de enfocarla más en la descripción del producto en cuestión, de ahí en fuera hasta el momento me parece una muy buena aplicación

STFashion

Jun 26, 2024 on Shopify

goed

Trandup

Jun 26, 2024 on Shopify

Hygenna

Jun 26, 2024 on Shopify

Good

MAVERICK EDEN

Jun 25, 2024 on Shopify

There are always bugs and action needed

Geebonie

Jun 25, 2024 on Shopify

Heavenly Bake Supplies

Jun 25, 2024 on Shopify

good

boutiquebau

Jun 25, 2024 on Shopify

bon application

Le Voyage d'Elisa

Jun 25, 2024 on Shopify

De bonnes applications. Cependant, certaines fois, il est difficile de trouver toutes les informations lorsque l'on est professionnel.

Dr Sparrow

Jun 25, 2024 on Shopify

goed

Tulu Skincare

May 17, 2024 on Shopify

The integration between Facebook and Instagram is somewhat complicated but starting from scratch if things do not work out is not a bad idea. If anything thank you for this service and we are greatly looking foreword to doing business with Meta and Shopify.

Body and Soul Goods

Apr 24, 2024 on Shopify

SneakerFantasy

Apr 04, 2024 on Shopify

this shi hard ass fuck i was making 6 figuers a day before installing it now i make 8 figuers a day damn im glad to be here what alife gang

Polished Preppy

Apr 03, 2024 on Shopify

Both apps are user friendly. One would have a wider range of meeting a diverse of persons, especially business wise.

beautybyjelly

Apr 01, 2024 on Shopify

bien. aun puede mejorar mas

Pelletgrill.ch

Jan 30, 2024 on Shopify

It is working fine and fast. But there is no option for sending informations like "Own number 0" or "Own label 1" and this is a very important function i need to categorize my products in the Meta Ads Manager..

creative designs by eliana

Jan 09, 2024 on Shopify

Instagram is very engaging. It is easier to use than FB business page. I find FB business page a little more difficult to use as a selling platform. It is good for information about my business to direct them to my actual website but so far I am not sure I can use it to sell from. I primarily use FB Marketplace until I figure it all out.