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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,164)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

SJD Collection

Aug 26, 2024  on Shopify

very good Shopify app

BU Intimates

Aug 25, 2024  on Shopify

Minha loja

Aug 25, 2024  on Shopify

DEMORA MUITO PARA ATIVAR PIXEL . JÁ ESTÁ24 HRS EM ANALISE

VinNatura

Aug 25, 2024  on Shopify

Las políticas de Facebook con respecto a la promoción de bebidas alcohólicas no son nada claras. Un artículo te lo permiten y otro con el mismo formato y características no lo permiten, solicitas una revisión y lo único que sucede es que la automatización lo vuelve a revisar y te lo restringe, pero no te dice porque, solo que las políticas de comercio no lo permiten. Algo que me pasó. Un archivo decía vino de culto, que es algo inofensivo y significa que un vino es excelente y que es muy buscado, pero para los algoritmos significa algo así como que es una secta. En otro hacia referencia a una bodega que se llama Anónimas Viticultoras, tampoco me lo permitieron. Y después varias formas de verbos que si los dices de una manera no valen, pero de otra si. Ni se os ocurra mencionar la palabra sin sulfitos añadidos. Al final, suprimiendo palabras, te das cuenta de como funcionan los algoritmos de Facebook, ya conseguí tener todos los productos aprobados.

DINEZY

Aug 25, 2024  on Shopify

I am still learning, and I will upload more in the future

Active Lens

Aug 25, 2024  on Shopify

Good app but the review is taking a while

TrendLoom

Aug 25, 2024  on Shopify

Its very useful app to pusblish our products

CyronCore

Aug 24, 2024  on Shopify

LuminaMarker

Aug 24, 2024  on Shopify

good

LINA SHOP

Aug 24, 2024  on Shopify

facile à configurer

CEDARGLEN

Aug 23, 2024  on Shopify

cv bien et toi

Must Buy

Aug 22, 2024  on Shopify

it is nice platform

Daikan Perfumes

Aug 22, 2024  on Shopify

Me entanta, es una buena aplicacion para subir tus productos a meta

EroGel AM X DAM

Aug 21, 2024  on Shopify

Works as it should for now

TESSA

Aug 21, 2024  on Shopify

UN PO COSTOSO PERO E MOLTO COMODO

Reve Vie

Aug 20, 2024  on Shopify

Really helpfull

Zeltics

Aug 20, 2024  on Shopify

LDS BEAUTY

Aug 20, 2024  on Shopify

bien pour les débutants

DropDrift

Aug 19, 2024  on Shopify

-

sazunora

Aug 19, 2024  on Shopify

The experience is generally good!!

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