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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,747)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

B&B vol reizen

Apr 16, 2025  on Shopify

InnoSphere Gadgets

Apr 13, 2025  on Shopify

Mastering Facebook and Instagram can be challenging, especially when clicking on certain sections generates a marketing or campaign ID that is difficult to delete, leading to confusion. Uploading or integrating photos requires patience, as you'll spend a significant amount of time ensuring everything is structured properly for effective management going forward. I highly recommend the TikTok platform; it reduces wasted time significantly and allows you to see results quickly.

Music Bits Company

Apr 10, 2025  on Shopify

The app seems to work okay but there are many problems from the Meta side of things.

Pepa Comanechi

Apr 09, 2025  on Shopify

Shabdeez Store

Apr 07, 2025  on Shopify

Passion Savon

Apr 07, 2025  on Shopify

Goods Group

Apr 04, 2025  on Shopify

very good just need to get more trained about it

Diosnoslibre.mx

Apr 01, 2025  on Shopify

Buena pero no ayuda a generar las ventas necesarias

Dreamloxx

Apr 01, 2025  on Shopify

wel fijn, alleen moeilijk om te koppelen met shopify

Bagru Hastkala Printers

Apr 01, 2025  on Shopify

i am not able to connect on shopify store . please help connect botton is not working .

Dovass

Mar 28, 2025  on Shopify

dificil de conectar

Barlovento de Biar

Mar 27, 2025  on Shopify

The app keeps nagging you there's a problem. And the problem appears to be you haven't left a review. Let's see if this clears the problem. If it doesn't, the app nags you there's a problem but doesn't say what.

Alta Moda

Mar 27, 2025  on Shopify

The Outlaw Dame

Mar 26, 2025  on Shopify

I don't find it very user friendly, or easy to use.

FLOWY SIGNATURE

Mar 26, 2025  on Shopify

O APP está com bug? Ele apresenta um erro quando instalo na shopify e não há caminho para correção. Mensagem Facebook & Instagram restricted your shop from selling. Complete shop verification in their channel. Preciso de ajuda.

sdsofia.com

Mar 23, 2025  on Shopify

I can't use it yet becuase my shop is still in review after a week.

Go-Dolly

Mar 21, 2025  on Shopify

MUTCCI

Mar 20, 2025  on Shopify

byrogaa

Mar 18, 2025  on Shopify

un poco confusa

LAV AD

Mar 18, 2025  on Shopify

ich bin mir nicht sicher das ich weiß wie das funktioniert und denke sogar darüber nach das ich es abschaffe.

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