just comes up with loading screen and does nothing when i try to connect shopify

I seem to be experiencing a glitch. Once downloaded i do not have the option to get started with a shop but only with advantage+ ? can anyone please guide me through a solution?

100% hate this app! They don't even have any support team whenever I need a technical help! It wastes my time!

I just get 'oops something went wrong, try again later'.

Die hälfte geht nicht.

very confusing, sucks!

It is crAPP! They need to include debugging tools into their shopify app connection to give better information about what is not allowing catalogs, meta accounts, and other linkages that are necessary to facilitate creating a working store! They don't want you to use your Shopify account, Meta wants you to use their product catalog and derive it all from them. I and many others have been unable to connect our stores for years! With an "S".

werkt niet fijn!

This app is a glitchy, frustrating mess—just like everything else Meta puts out. Constant bugs, crashes, and an overall terrible user experience. Feels half-baked and poorly maintained. Disappointing.

Meta must be one of the worst businesses you MUST deal with to start a new business - when something goes wrong, it is near impossible to find support and even then I'm 3+ months along and still no resolution. Sad reality is the competition is not much better.

2/14/25 - I am using this with a supplementary feed. I am showing product price in the images i am generating for the supplementary feed. The images update every time the product price changes. This Meta app is NOT keeping the items in sync on an hourly basis like it should. Meta support is obscenely slow and behind the times with their capabilities. Shopify customers deserve better customization and support. 2/26/25 - after being passed from one meta support person to the next, they finally got me over to their commerce manager team. I did a screen recording and gave them examples of products that were out of sync and they kept addressing the individual examples i gave them and not the root problem. After calling them out on this, they simply replied asking for another product example. They are completely incompetent. I am replacing this feed with something else. Meta support is pathetic.

太乱了

i have contacted support via messenger no reply

Very hard to use for neophyte, specially the ads reporting and managing

I have been locked out of my facebook for over a year and there is no live support - I have gone so far as to submit business records facial images for facial recognition and government issued id's. Nothing allows me access to my own account - so I have reached out to my congressmen and women's offices and sent documentation to show how this is effecting my ability to. Meta must do better to support - Shopify should assist as well.

Why do @MetaforBusiness @Meta give SMEs awful service despite big profits? Axed APAC high-value program in Covid. Why not offer great service to help us grow and boost your revenue too?

ich habe die App nach anweisung installiert und wollte mein Facebook verknüpfen wenn ich auf Connect Account klicke es tut sich nichts. ich habe die App deinstalliert und wieder installiert + cache gelöscht, tut sich immer noch nichts. mein shop hat kein Password und mein plan ist Basic support von meta zu erreichen ist wie alsob man in der Wüste verloren ist!