Exemptify

About Exemptify

Launched Aug 04, 2016

Built by daxanema

Email :

[email protected]

Address

907 Silvercord 2, 30 Canton Road, Hong Kong, KL, 0000, HK

Website Privacy policy

Related Categories

Description

Validate EU VAT IDs in real-time and deduct VAT. Show prices according to customer location.

Allow customers to validate their EU VAT ID and get tax-exempted in real-time. Add VAT IDs to existing customers from the Shopify Admin. Shopify Plus stores can integrate the validation module directly in the Checkout. Exemptify also facilitates international sales by displaying correct prices based on customer location, so your customers know right away what they will have to pay at checkout. Complies with the new EU distance sales regulations and applies the relevant tax rate immediately.

Validate EU VAT IDs in real-time and automatically deduct VAT
Show correct prices according to customer's physical location
Comply with new EU regulations to show prices with customer tax rate

Pros

Allows customers to validate their EU VAT ID and get tax-exempted in real-time
Can add VAT IDs to existing customers from the Shopify Admin
Shopify Plus stores can integrate the validation module directly in the Checkout
Displays correct prices based on customer location, enhancing transparency
Complies with new EU distance sales regulations and applies the relevant tax rate immediately

Cons

Requires a Shopify VAT include/exclude setting which makes it difficult to define the same VAT inclusive prices for B2C customers in all countries
Support may not be responsive or helpful, with feedback indicating that it can be patronizing
Lacks combined functionality for businesses serving both B2B and B2C customers effectively
Essential functionalities that are available in competitor platforms, like Woocommerce EU VAT plugin, are missing

Rating And Reviews

aybel.shop

May 24, 2024 on Shopify

The app requires a Shopify VAT include/exclude setting which makes it impossible to define the same VAT inclusive prices for B2C customers in all countries. Support by Exemptify feels patronising as the guy blames the customer to be ignorant in stead of admitting that Exemptify lacks this functionality. The required functionality is easily available in the Woocommerce EU VAT plugin, which indicates we don’t ask a silly or impossible question. The app might be ok for B2B only companies. A combination of B2B and B2C customers doesn’t offer basic functionality which took us a long time to hear from Exemptify.

Casa Moro

Apr 17, 2024 on Shopify

Selten bekommt man so einen Top Service! Derr Herr T.H. ist beeindruckend!

LashBox LA - Deutschland

Nov 28, 2023 on Shopify

Getting the app to function correctly has posed some challenges. The VAT was accurately deducted from the prices, but unfortunately, it was added back in the final step of the payment process. Currently, it seems to be working (after assistance from customer service), though it doesn't appear very stable. Unfortunately, we have been unable to determine the source of the error.

Soundtrack

Sep 25, 2023 on Shopify

Works perfectly and helps us manage VATID within the EU. Easy installation and configuration. The support is great as well if you ever have questions. Highly recommend!

Swannack Made Shop

Oct 26, 2017 on Shopify

Thorsten is an absolute star - fantastic customer service. He was swift at getting things done and totally patient with all my questions. I'm based in the UK so it was frustrating with the whole VAT issues - if you want to be able to show your products in the UK with VAT but enable your international customers view and purchase without then this is the app for you. It works great. I'm very happy. Thanks again!!

Winchshop

Sep 15, 2017 on Shopify

Installed this app yesterday on our site www.winchshop.co.uk, had quite a few problems with integration due to theme we were using, contacted Thorsten from [email protected] and he has done a 5* service sorting all the problems, would recommend as a great addition to your site. Dave UK Based

Wworkwear

Apr 28, 2017 on Shopify

Great app! It settles the issue with Shopify not being designed for EU tax exempt customers. Plus Thorsten is extremely helpful! Just perfect!