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9.1
Eve AI ‑ Sales Assistant logo

Eve AI ‑ Sales Assistant

Develop by Shopify

$29-$199

/ Month
Free plan available 7 Days Free Trial

Instant, reliable answers for shoppers, enhancing store trust and experience.

24/7 customer engagement
Instant product answers
Effortless shopify integration
Update carts instantly
Generate payment links
Shop by chat search
8 Reviews
9.1

About Eve AI ‑ Sales Assistant

Launched May 22, 2025

Categories

Built by Shopify

Address

39-41 High Street, New Malden, London, ENG, KT3 4BY, GB

Website Support Portal Privacy policy Tutorial FAQ Document
Synctrack Order Tracking Page logo
(57 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Turn chats into sales with AI product picks and live order tracking. Faster answers, less support.

Eve AI is a Shopify-native assistant that handles sales and support inside chat. It answers product questions, suggests variants, checks stock and price, tracks orders, applies discount codes, and updates carts or shares secure checkout links. With approved access to protected customer data, it recognizes returning buyers and personalizes replies. Works on web chat; WhatsApp, Messenger, and Instagram DM coming soon. Built-in analytics show usage, credits, and cost per reply.

Eve AI is a Shopify-native assistant that handles sales and support inside chat. It answers product questions, suggests variants, checks stock and price, tracks orders, applies discount codes, and updates carts or shares secure checkout links. With approved access to protected customer data, it recognizes returning buyers and personalizes replies. Works on web chat; WhatsApp, Messenger, and Instagram DM coming soon. Built-in analytics show usage, credits, and cost per reply. more
  • Instant answers 24/7 for product, policy, and store questions.
  • Order tracking built-in: status, deliveries, and tracking links.
  • Smart product search with variants, stock, and price from Shopify.
  • Recommendations, cross-sell/upsell, plus discount code handling.
  • Web chat now; WhatsApp, Messenger & Instagram DM coming soon.

Pros

  • Instantly answers product questions, improving customer experience.
  • Updates carts and shares payment links directly in chat, enhancing convenience.
  • Built-in support for Claude AI with upcoming GPT integration for personalized replies.
  • Operates on MCP infrastructure, ensuring smooth and reliable performance.
  • Seamlessly integrates with Shopify, requiring no technical setup or coding.
  • Keeps shoppers engaged 24/7 without wait times for responses.
  • Uses store policies, content, and FAQs to provide accurate answers.
  • Allows product search by name, collection, or price within chat.

Cons

  • Upcoming GPT support may lead to increased costs or technical challenges.
  • Dependence on accurate input from store content and policies for effective responses.
  • Limited feedback available on long-term performance and effectiveness.
  • Potential privacy concerns regarding data handling in chat conversations.

Top Helpful Reviews

sahrabazaar

Sep 21, 2025  on Shopify

I was looking for a solution that could handle customer questions without adding extra workload to my team, and this app has delivered exactly that. The responses are quick, clear, and professional, which makes my store look more trustworthy. What I really appreciate is how easy it was to get started — no complicated setup, just install and go. Since using it, I’ve noticed customers stay longer on the site and are more confident about making purchases. It feels like a real upgrade for my store’s customer experience, and I’d recommend it to anyone who wants to save time and improve service at the same time.

Bliss Vogue

Sep 17, 2025  on Shopify

The setup was quick, and the impact was immediate. Eve AI suggests relevant products in real time, which boosted our average order value within the first week. The conversations are natural and smooth, making our store look more advanced and trustworthy.

Mobiversel

Sep 16, 2025  on Shopify

We tested several AI chat apps, but Eve stood out for its accuracy and professionalism. It doesn’t just answer questions — it builds confidence in our store. Many customers mentioned how easy and helpful the chat experience was, which reflects directly in our reviews.

Step sole

Sep 15, 2025  on Shopify

Eve AI has been a game changer for us. Customers now get instant support no matter the time of day. The assistant understands product details clearly and guides buyers through checkout. It feels like we added a full-time support agent without the cost.

Mir Box

Sep 08, 2025  on Shopify

Eve Sales App has become an essential part of my sales strategy. The smart scheduling options and sales countdowns have helped drive urgency and increase conversions. It's professional, efficient, and delivers real results.

Fusion Icons

Sep 05, 2025  on Shopify

I run a one-person shop, so Eve helps me handle customers while I focus on packing orders. It’s like having an extra team member

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