Reviews: SB Estimated Delivery Date‑ETA

Customer reviews: SB Estimated Delivery Date ETA

Reviews (364)

Overall rating

4.8

5

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What Merchants Think

Overall, merchants are pleased with the "SB Estimated Delivery Date‑ETA" app, citing its ease of use and comprehensive features that significantly enhance their store's delivery management. The app is particularly lauded for providing accurate delivery estimates, which helps in building customer trust and improving their shopping experience. Furthermore, the support team, especially individuals like Jay, has received high praise for their quick, knowledgeable, and friendly assistance, making integration and customization smooth and efficient for businesses.

Key Strengths

Exceptional Customer Support: Rapid, responsive, and helpful assistance with a personal touch.
Comprehensive Features: Offers extensive customization options, supporting various shipping rules and ETAs based on products, destinations, and more.
User-Friendly: Easy to set up and manage, with a clean and professional interface that integrates well with Shopify.
Customizable Appearance: Provides multiple design templates and customization options to tailor the look and feel per business requirements.
Performance: Does not impact site speed and integrates smoothly without causing errors with other apps.

Common Concerns

Pricing: Higher costs for Shopify Plus stores and necessary feature upgrades, not clearly advertised.
Complex Set-Up for Large Inventories: Challenges with excluding certain products and lack of efficient filtering tools.
Technical Bugs: Issues with cut-off time settings and non-working day configurations not functioning as expected.
Spam Emails: Receipt of unsolicited marketing emails from the app developer.

Final Thoughts

Overall, "SB Estimated Delivery Date‑ETA" is a widely appreciated app that provides significant value through its reliable delivery management capabilities and superb customer support. While there are some concerns regarding pricing transparency and set-up complexities for larger inventories, its robust feature set, customization potential, and strong support structure make it a worthwhile investment for Shopify merchants aiming to enhance their customer service and delivery transparency.

Swati Golyan

Sep 23, 2024 on Shopify

great to clearly define the dispatch time for made to order products.

LONDON.LS

Sep 19, 2024 on Shopify

very professional

Avern Cleaning Supplies (Internet) Ltd

Sep 18, 2024 on Shopify

Really great app and support you really well if any issues!

IllustrArte

Sep 16, 2024 on Shopify

App works great and support is extremely helpful. I like the way I can use rules so as to have different ETAs per product tag. I also appreciate ETAs by destination and of course the language capability. Many thanks

Tamil Nadu Samayal

Sep 14, 2024 on Shopify

Good app, Mr. Jay helped a lot

Tesoro

Sep 11, 2024 on Shopify

Fast responds!!

Steel 'N' Feel

Sep 08, 2024 on Shopify

Impressed by the customer service! They are really willing to help, supportive and patient! Appreciate and highly recommended!

My Health Sanctuary

Sep 05, 2024 on Shopify

helpful customer service, easy to use

Kids On Wheelz

Sep 03, 2024 on Shopify

great customer service, jay was awsome, we were looking for many eta apps, this was one of the best one we have used so far, I can resure you that this app will get the job done, with a on demand team on hand

iFan.RO

Aug 30, 2024 on Shopify

The application does exactly what it says and is very easy to configure. There were some custom things to do, which the support guys helped me very quickly. I liked it a lot because it is integrated in the notifications for customers, the customer account as well as in the cart and at the checkout and looks very nice on product page.

Mensclub.co.uk

Aug 25, 2024 on Shopify

Nice little app, easy to install, good selection of different themes. Can customize each collection page with specific delivery dates

Chamaye

Aug 23, 2024 on Shopify

Très bonne app qui nous a permis d'indiquer clairement les délais de livraison en fonction des différents transporteurs, fonctionnalité que peu d'apps proposent. Le service client a été très rapide pour m'aider à l'installer et paramétrer, et l'équipe des développeurs a pu faire quelques modifications pour que les boutons soient parfaitement adaptés à notre site.

Vinai del Borgo

Aug 23, 2024 on Shopify

Furnicept

Aug 22, 2024 on Shopify

Perfect app perfect help. Tried almost all. Definetely suggest giving it a try.

Kreatív Kollázs

Aug 12, 2024 on Shopify

Great plugin and nice helpful customer service

Chilero.com

Aug 11, 2024 on Shopify

App is easy to use, support is great.

SOOOQ

Aug 09, 2024 on Shopify

the app is awesome and the support is also great they will help you out with anything...planning to use it for a long time...great job guys...the UI is also great and the setting is also very easy to do

Gun Safe America

Aug 06, 2024 on Shopify

Great experience overall!

Tuxodo

Aug 06, 2024 on Shopify

good

NineTwoFive

Aug 05, 2024 on Shopify

The app had a feature to display multiple shipping methods. Was the only app we could find that had this feature. The support greatly helped me in setting it up and making it work. I can recommend anyone looking for a delivery date app with a lot of customization features! Support replies faster than myself. And the support is on whatsapp!