SB Estimated Delivery Date‑ETA logo

Customer reviews: SB Estimated Delivery Date‑ETA

Develop by SetuBridge

Reviews (335)

Overall rating
4.8

What Merchants Think

Overall, merchants are pleased with the "SB Estimated Delivery Date‑ETA" app, citing its ease of use and comprehensive features that significantly enhance their store's delivery management. The app is particularly lauded for providing accurate delivery estimates, which helps in building customer trust and improving their shopping experience. Furthermore, the support team, especially individuals like Jay, has received high praise for their quick, knowledgeable, and friendly assistance, making integration and customization smooth and efficient for businesses.

Key Strengths

  • Exceptional Customer Support: Rapid, responsive, and helpful assistance with a personal touch.
  • Comprehensive Features: Offers extensive customization options, supporting various shipping rules and ETAs based on products, destinations, and more.
  • User-Friendly: Easy to set up and manage, with a clean and professional interface that integrates well with Shopify.
  • Customizable Appearance: Provides multiple design templates and customization options to tailor the look and feel per business requirements.
  • Performance: Does not impact site speed and integrates smoothly without causing errors with other apps.

Common Concerns

  • Pricing: Higher costs for Shopify Plus stores and necessary feature upgrades, not clearly advertised.
  • Complex Set-Up for Large Inventories: Challenges with excluding certain products and lack of efficient filtering tools.
  • Technical Bugs: Issues with cut-off time settings and non-working day configurations not functioning as expected.
  • Spam Emails: Receipt of unsolicited marketing emails from the app developer.

Final Thoughts

Overall, "SB Estimated Delivery Date‑ETA" is a widely appreciated app that provides significant value through its reliable delivery management capabilities and superb customer support. While there are some concerns regarding pricing transparency and set-up complexities for larger inventories, its robust feature set, customization potential, and strong support structure make it a worthwhile investment for Shopify merchants aiming to enhance their customer service and delivery transparency.

iFan.RO

Aug 30, 2024  on Shopify

The application does exactly what it says and is very easy to configure. There were some custom things to do, which the support guys helped me very quickly. I liked it a lot because it is integrated in the notifications for customers, the customer account as well as in the cart and at the checkout and looks very nice on product page.

Mensclub.co.uk

Aug 25, 2024  on Shopify

Nice little app, easy to install, good selection of different themes. Can customize each collection page with specific delivery dates

Chamaye

Aug 23, 2024  on Shopify

Très bonne app qui nous a permis d'indiquer clairement les délais de livraison en fonction des différents transporteurs, fonctionnalité que peu d'apps proposent. Le service client a été très rapide pour m'aider à l'installer et paramétrer, et l'équipe des développeurs a pu faire quelques modifications pour que les boutons soient parfaitement adaptés à notre site.

Vinai del Borgo

Aug 23, 2024  on Shopify

Furnicept

Aug 22, 2024  on Shopify

Perfect app perfect help. Tried almost all. Definetely suggest giving it a try.

Kreatív Kollázs

Aug 12, 2024  on Shopify

Great plugin and nice helpful customer service

Chilero.com

Aug 11, 2024  on Shopify

App is easy to use, support is great.

SOOOQ

Aug 09, 2024  on Shopify

the app is awesome and the support is also great they will help you out with anything...planning to use it for a long time...great job guys...the UI is also great and the setting is also very easy to do

Gun Safe America

Aug 06, 2024  on Shopify

Great experience overall!

Tuxodo

Aug 06, 2024  on Shopify

good

NineTwoFive

Aug 05, 2024  on Shopify

The app had a feature to display multiple shipping methods. Was the only app we could find that had this feature. The support greatly helped me in setting it up and making it work. I can recommend anyone looking for a delivery date app with a lot of customization features! Support replies faster than myself. And the support is on whatsapp!

Glowcare

Aug 05, 2024  on Shopify

It's a very good app, the customer service is great

Boemo

Aug 01, 2024  on Shopify

I fully recommend this app, used it for about 2 years. It is very well integrated with Shopify, it doesn't not have errors or causes errors with other apps. It does not slow the shop. I have only good things to say about it, very useful. A bit pricy :) but it also delivers. Good job.

Bathroom Passion

Jul 31, 2024  on Shopify

App looking really good. Exactly what I am looking for. Great customer service. Thank you

The Joy Box Australia

Jul 29, 2024  on Shopify

Great app and support!

O R F I T O

Jul 06, 2024  on Shopify

Vraiment un très bon support client, très réactif.

Colla Skin

Jun 28, 2024  on Shopify

After testing many other ETA apps I tested Estimated Delivery Date - ETA and this works perfect. So many options, most others have only one option just 3 to 5 days. But as we ship world wide this is no option some counties will be delivered in 1 day other take 10 so other apps are useless. But this one is ideal you can check tons of options, countries, products, etc to set up everything according your needs. And so many options to show the ETA from nice clean text till fully animated and you can choose different views per country. For boring countries simple text and for the happy countries nicely animated. Everything is possible. This is really the best solution out there. Give it a try and be amazed....

Power House

Apr 25, 2024  on Shopify

Two words do describe the quality of their service: TOP NOTCH! Their support was very quick to answer us and find a tailored solution to our needs.

MOTOR WHEELS CLOTHING

Apr 21, 2024  on Shopify

great APP! I recommend

Elisendra®

Apr 03, 2024  on Shopify

This app is fantastic, you can customize every detail, the support is very fast and very kind. I recommend it to everyone

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