Reviews: SB Estimated Delivery Date‑ETA

Customer reviews: SB Estimated Delivery Date ETA

Reviews (364)

Overall rating

4.8

5

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What Merchants Think

Overall, merchants are pleased with the "SB Estimated Delivery Date‑ETA" app, citing its ease of use and comprehensive features that significantly enhance their store's delivery management. The app is particularly lauded for providing accurate delivery estimates, which helps in building customer trust and improving their shopping experience. Furthermore, the support team, especially individuals like Jay, has received high praise for their quick, knowledgeable, and friendly assistance, making integration and customization smooth and efficient for businesses.

Key Strengths

Exceptional Customer Support: Rapid, responsive, and helpful assistance with a personal touch.
Comprehensive Features: Offers extensive customization options, supporting various shipping rules and ETAs based on products, destinations, and more.
User-Friendly: Easy to set up and manage, with a clean and professional interface that integrates well with Shopify.
Customizable Appearance: Provides multiple design templates and customization options to tailor the look and feel per business requirements.
Performance: Does not impact site speed and integrates smoothly without causing errors with other apps.

Common Concerns

Pricing: Higher costs for Shopify Plus stores and necessary feature upgrades, not clearly advertised.
Complex Set-Up for Large Inventories: Challenges with excluding certain products and lack of efficient filtering tools.
Technical Bugs: Issues with cut-off time settings and non-working day configurations not functioning as expected.
Spam Emails: Receipt of unsolicited marketing emails from the app developer.

Final Thoughts

Overall, "SB Estimated Delivery Date‑ETA" is a widely appreciated app that provides significant value through its reliable delivery management capabilities and superb customer support. While there are some concerns regarding pricing transparency and set-up complexities for larger inventories, its robust feature set, customization potential, and strong support structure make it a worthwhile investment for Shopify merchants aiming to enhance their customer service and delivery transparency.

Plugzau

Jan 06, 2025 on Shopify

Definitely worth the money, the customer support is extraordinary they are so helpful they pretty much did all the work for me! I recommend this to all business owners as these guys are so affordable!

Marazz

Jan 02, 2025 on Shopify

The support team are great

Big On Building

Jan 02, 2025 on Shopify

great support, wrote some new code to make it work with my custom theme. Thanks

Shapewear.co.uk

Jan 01, 2025 on Shopify

Great fast support. Loving the way this integrates so well offering many customisable features.

Grabmale24 (aywa GmbH)

Dec 30, 2024 on Shopify

We needed a custom modification to accommodate different store locations. The team implemented it as part of their enterprise plan. While it came at a non-standard price, we’re very satisfied with the solution and the quick delivery.

Velodrom CC

Dec 26, 2024 on Shopify

Amazing experience, so far so good, excellent support, this app adds a lot of functionality that shopify lacks. pretty happy with it, the support team is super fast and solves all your issues in just a few minutes!

die Naturcosmetic

Dec 22, 2024 on Shopify

super schnelle und hilfreiche Antwort!

GRÖNFELD

Dec 17, 2024 on Shopify

Very good and flexible app. Great help and support

Fellverliebt

Dec 17, 2024 on Shopify

great support, fast help, great app. i am very satisfied

Livestainable.co.za

Dec 16, 2024 on Shopify

Great support

UNIQUESALESX

Dec 15, 2024 on Shopify

Needed help with setting up the EDD, Jay helped me with my request and I have got everything I searched for, quick replies and rapid assistance. + Recommendation

Minskinn

Dec 08, 2024 on Shopify

This is very good app to give confidence to customers. I am happy with the kind support provided by Jay to setup the App. Thanks team for good work.

Sauna kingdom

Dec 04, 2024 on Shopify

GREAT APP AND GREAT HELP GETTING IT SET UP

The Best Gift Ever :)

Dec 02, 2024 on Shopify

I had an amazing experience with this delivery app! The customer support team was friendly and quick to resolve my query. Highly recommended!

Pixel Pulse Gaming

Dec 01, 2024 on Shopify

Excellent application, most recommended and they help you throughout the entire process from installation until it appears correctly in your store

CRAFT ROSARIES

Dec 01, 2024 on Shopify

The ETA app has been a game-changer for me! It’s incredibly user-friendly and works flawlessly, making it so much easier to manage my tasks and stay on top of everything. The features are well thought out, and the support team is responsive and helpful. I highly recommend this app to anyone looking for a reliable and efficient solution. Five stars all the way!

dutchprepper.com

Dec 01, 2024 on Shopify

Pandera

Nov 28, 2024 on Shopify

Good Support! They help us in fast time to make the necessary modifications and everything is working good.

Refaccionaria Anabeli

Nov 27, 2024 on Shopify

Excellent application and the support provided by the support team is incredible, they are very patient and attentive until you get the application working and in the position you want it to appear in your store.

wocomotors

Nov 26, 2024 on Shopify

great , will help us grow up the order .