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Customer reviews: SB Estimated Delivery Date‑ETA

Develop by SetuBridge
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Reviews (335)

Overall rating
4.8

What Merchants Think

Overall, merchants are pleased with the "SB Estimated Delivery Date‑ETA" app, citing its ease of use and comprehensive features that significantly enhance their store's delivery management. The app is particularly lauded for providing accurate delivery estimates, which helps in building customer trust and improving their shopping experience. Furthermore, the support team, especially individuals like Jay, has received high praise for their quick, knowledgeable, and friendly assistance, making integration and customization smooth and efficient for businesses.

Key Strengths

  • Exceptional Customer Support: Rapid, responsive, and helpful assistance with a personal touch.
  • Comprehensive Features: Offers extensive customization options, supporting various shipping rules and ETAs based on products, destinations, and more.
  • User-Friendly: Easy to set up and manage, with a clean and professional interface that integrates well with Shopify.
  • Customizable Appearance: Provides multiple design templates and customization options to tailor the look and feel per business requirements.
  • Performance: Does not impact site speed and integrates smoothly without causing errors with other apps.

Common Concerns

  • Pricing: Higher costs for Shopify Plus stores and necessary feature upgrades, not clearly advertised.
  • Complex Set-Up for Large Inventories: Challenges with excluding certain products and lack of efficient filtering tools.
  • Technical Bugs: Issues with cut-off time settings and non-working day configurations not functioning as expected.
  • Spam Emails: Receipt of unsolicited marketing emails from the app developer.

Final Thoughts

Overall, "SB Estimated Delivery Date‑ETA" is a widely appreciated app that provides significant value through its reliable delivery management capabilities and superb customer support. While there are some concerns regarding pricing transparency and set-up complexities for larger inventories, its robust feature set, customization potential, and strong support structure make it a worthwhile investment for Shopify merchants aiming to enhance their customer service and delivery transparency.

Livestainable.co.za

Dec 16, 2024  on Shopify

Great support

UNIQUESALESX

Dec 15, 2024  on Shopify

Needed help with setting up the EDD, Jay helped me with my request and I have got everything I searched for, quick replies and rapid assistance. + Recommendation

Minskinn

Dec 08, 2024  on Shopify

This is very good app to give confidence to customers. I am happy with the kind support provided by Jay to setup the App. Thanks team for good work.

Sauna kingdom

Dec 04, 2024  on Shopify

GREAT APP AND GREAT HELP GETTING IT SET UP

The Best Gift Ever :)

Dec 02, 2024  on Shopify

I had an amazing experience with this delivery app! The customer support team was friendly and quick to resolve my query. Highly recommended!

Pixel Pulse Gaming

Dec 01, 2024  on Shopify

Excellent application, most recommended and they help you throughout the entire process from installation until it appears correctly in your store

CRAFT ROSARIES

Dec 01, 2024  on Shopify

The ETA app has been a game-changer for me! It’s incredibly user-friendly and works flawlessly, making it so much easier to manage my tasks and stay on top of everything. The features are well thought out, and the support team is responsive and helpful. I highly recommend this app to anyone looking for a reliable and efficient solution. Five stars all the way!

dutchprepper.com

Dec 01, 2024  on Shopify

Pandera

Nov 28, 2024  on Shopify

Good Support! They help us in fast time to make the necessary modifications and everything is working good.

Refaccionaria Anabeli

Nov 27, 2024  on Shopify

Excellent application and the support provided by the support team is incredible, they are very patient and attentive until you get the application working and in the position you want it to appear in your store.

wocomotors

Nov 26, 2024  on Shopify

great , will help us grow up the order .

Vinny & Charles

Nov 25, 2024  on Shopify

Great app, does exactly what it needs to do and support is super fast and helpful.

Moto Central

Nov 24, 2024  on Shopify

5 stars is not enough to rate this app and the top quality service that comes with having it. If ever we need to make a change or implement a new feature, the guys and girls at EDD always do their best to help. 100% recommend this app.

bulkozen

Nov 19, 2024  on Shopify

the employees helped me in 5 min super app

ZenimeClothing

Nov 19, 2024  on Shopify

I needed a quick help for my website. Got the idea to chat with the support. They did amazing work and helped me really quick. The problem was solved in only 2 minutes. Great App Great Support...

Aboutwood

Nov 13, 2024  on Shopify

great and fast support, solved issues immediately and we had the app up and running in around 1h for the whole shop with different product categories. Only downside: when offering more than one delivery option the text snippets do not adjust in checkout according to the selected option.

Rachel Donath

Nov 11, 2024  on Shopify

Jileon RainBoots

Nov 10, 2024  on Shopify

Very slick looking app with multiple visual options - not only helps build customer trust but also limits their questions. Great customer service helping us to put it in the exact right place on page when we struggled

Riwaz Trendz

Nov 06, 2024  on Shopify

Nice Support

LOVE KINKS

Nov 06, 2024  on Shopify

I love this app and the assistance I always get.

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