Shopify Estimated Delivery Days App Review: Pros & Cons

Customer reviews: SB Estimated Delivery Date ETA

The Shopify Estimated Delivery Days app helps merchants display accurate delivery estimates, improving customer trust and reducing support queries. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your store.

Reviews (269)

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What Merchants Think

Overall, merchants are pleased with the "SB Estimated Delivery Date‑ETA" app, citing its ease of use and comprehensive features that significantly enhance their store's delivery management. The app is particularly lauded for providing accurate delivery estimates, which helps in building customer trust and improving their shopping experience. Furthermore, the support team, especially individuals like Jay, has received high praise for their quick, knowledgeable, and friendly assistance, making integration and customization smooth and efficient for businesses.

Key Strengths

Exceptional Customer Support: Rapid, responsive, and helpful assistance with a personal touch.
Comprehensive Features: Offers extensive customization options, supporting various shipping rules and ETAs based on products, destinations, and more.
User-Friendly: Easy to set up and manage, with a clean and professional interface that integrates well with Shopify.
Customizable Appearance: Provides multiple design templates and customization options to tailor the look and feel per business requirements.
Performance: Does not impact site speed and integrates smoothly without causing errors with other apps.

Common Concerns

Pricing: Higher costs for Shopify Plus stores and necessary feature upgrades, not clearly advertised.
Complex Set-Up for Large Inventories: Challenges with excluding certain products and lack of efficient filtering tools.
Technical Bugs: Issues with cut-off time settings and non-working day configurations not functioning as expected.
Spam Emails: Receipt of unsolicited marketing emails from the app developer.

Final Thoughts

Overall, "SB Estimated Delivery Date‑ETA" is a widely appreciated app that provides significant value through its reliable delivery management capabilities and superb customer support. While there are some concerns regarding pricing transparency and set-up complexities for larger inventories, its robust feature set, customization potential, and strong support structure make it a worthwhile investment for Shopify merchants aiming to enhance their customer service and delivery transparency.

Riri's Fish Co

Aug 13, 2025 on Shopify

Very responsive and helpful when needed support!

Streetplugz

Aug 12, 2025 on Shopify

Prorope.com

Aug 12, 2025 on Shopify

Works well and has lots of customisation options, such as working and non-working days, custom messages per collection and design options per message. Support is instant and helpful, although I was able to set it all up without too much work. Just finetuning to get it set up exactly like I want it.

D&K Suit City

Aug 06, 2025 on Shopify

The support team was incredibly helpful throughout the entire setup process. They guided us step by step and made everything smooth and easy to implement. Great experience overall—highly recommend!

SbrTnHomes

Aug 06, 2025 on Shopify

Setting up SB ETA was straightforward, and there are plenty of options for configuring the rules, giving me the flexibility to cover all my shipping setups effortlessly. I managed to align the setup perfectly with my theme and noticed a decrease in customer inquiries about delivery times. So far, this seems like a keeper.

Maytrix

Aug 05, 2025 on Shopify

Fantastic app! Customer support has been especially helpful in getting this set up in my store. Highly recommend!

Lavish Lights

Jul 31, 2025 on Shopify

very helpful, moved and changed code quickly

Novium

Jul 30, 2025 on Shopify

Great support and does the job for communicating ETA on the product page just as we wanted

Lagorii Kids

Jul 24, 2025 on Shopify

SAL Lights

Jul 17, 2025 on Shopify

Very helpful and quick customer support!

mimoo.es

Jul 15, 2025 on Shopify

The Delivery Date app has been a great addition to our store. It's fast, easy to use, and far better than other similar apps we’ve tried. It helps give our customers a clear and accurate delivery timeline, which has improved the overall shopping experience. Special thanks to Jay from the support team, he’s been incredibly helpful and responsive whenever we needed assistance. His support made the setup process smooth and stress-free. Highly recommend this app if you're looking for a reliable delivery date solution!

TiendaLujosa

Jul 10, 2025 on Shopify

Had some issues with the app at first, but their support team did a great job helping me out!

Fluorescent Studios | Your Personal Gifting Genie

Jul 08, 2025 on Shopify

Best Estimated delivery ETA plugin i found on shopify app store. Fastest customer support reply time. Editable templates, great customisations available. Multiple ways to set RULES, based on my requirements. WORTH THE MONEY I PAID FOR.

Biohacker Direct

Jul 07, 2025 on Shopify

Very happy with the app and options it gives my store. Customer Service and Jay in particular are flexible and willing to work with me on any issues.

Revaaj

Jul 04, 2025 on Shopify

Great support from team !!

Muqeet

Jul 02, 2025 on Shopify

Great App! Many options and great support!

IOHO

Jul 01, 2025 on Shopify

I have been using this app for months now and I am satisfied with it. Very fast and prompt with the requests, always a pleasure with the staff. Thank you for the help! :)

Vendra Outdoors

Jun 24, 2025 on Shopify

Very Helpful and supportive team, quick to answer and give recommendations for using app.

Oliver Green

Jun 20, 2025 on Shopify

Very happy with the service and app so far.

DY Pro Audio

Jun 20, 2025 on Shopify

Great customer service, had an issue that i couldn't fix, support was there to help and to sort it. Great service