Reviews: Upsell App by Essentialwolf

Customer reviews: Upsell App by Essentialwolf

Reviews (297)

Overall rating

4.8

5

252
4

17
3

2
2

5
1

2

What Merchants Think

Overall, merchants express positive sentiments about the "Upsell App by Essentialwolf." Users highlight the app's ease of use, quick setup process, and effectiveness in boosting sales. Many appreciate the range of customization options it offers and find it a valuable tool in enhancing the shopping experience. However, there are some concerns about customer support and app branding.

Key Strengths

Easy to use and quick setup
Extensive customization options
Effective in increasing sales and average order value
Responsive and helpful customer support
Free to use with features that rival paid apps
Integrates seamlessly with Shopify stores

Common Concerns

Lack of transparency in transitioning to a paid version
Branding ("Powered by Essentialwolf") cannot be easily removed
Some features are locked behind premium tiers
Compatibility issues with certain Shopify themes
Issues with app connectivity to Shopify servers

Final Thoughts

The "Upsell App by Essentialwolf" is generally well-received for its user-friendly features and effectiveness in boosting sales. While most feedback is positive, some users have experienced issues with branding, support, and theme compatibility. Overall, the app provides significant value, particularly because of its free availability, making it a strong contender in the upselling app market.

Air Direct

Feb 03, 2025 on Shopify

We had another upsell app installed but were nervous about the "views" metric for upsell products being tied to the monthly app cost involved - which essentially punishes us for high traffic without any sales. So we promptly ditched that app for the Essentialwolf Upsell app and couldn't be happier. Setup was a breeze, integrated seamlessly with our theme, and support has been very prompt. . Update: upsell.essentialwolf.com refused to connect (HTTP 502 - Bad Gateway) — We have recently had 2 outages within 2 weeks (possibly more, since we were not monitoring for this until recently) — this means the widget doesn't appear and customers are unable to add required components to their order. We have no idea how many sales have been lost because of this. They gave us no information about what caused the outage or how long the service had been down. You'd think they'd have some form of server monitoring for this, so that store owners don't need to advise them when their app stops working. As a result of this, we're now looking at alternatives, which is a shame, because the app is good, but we cannot afford this sort of unreliability.

Twinkle Sky - Online Baby Store

Jul 29, 2024 on Shopify

I understand that it's free but the branding name is really irritating. I really like the app though. But I think I'll look for something else.