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Customer reviews: Essential Upsell & Cross Sell

Develop by Shopify

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,885)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Modiniva LLC

Dec 14, 2024  on Shopify

Works exactly as I wanted. I did not want to suggest the same recommended products each and every time. This app is sharp enough to pick relevant products on its own.

Jacky's Place

Dec 12, 2024  on Shopify

Just started to work with the app, and got a great support from Samuel! Hopefully it´s just the beginning of the long term coopearation!

PREMIER CASH REGISTERS

Dec 12, 2024  on Shopify

We needed an upsale app as the one we had been using had been retired. I looked at several but became fustrated as, when I came to install, they all seemed to want to access customer's personal data. Thankfully not this app which has the bonus of it being free! It is easy to use, east to customise and works well for our store.

WuffTees

Dec 11, 2024  on Shopify

I love how easy this app is to use. It's incredibly user-friendly and lets us create targeted upsell offers in minutes. The overall experience has been amazing! It's a great way to boost our sales without any hassle.

DangerousLadies

Dec 10, 2024  on Shopify

Perfect app, did exactly what I needed. We sell 3D Printed crafts and wanted the option to upsell epoxy glue with the kits. This added a lovely little button (with some minimal product info) right beneath our add to cart. No coding was needed to integrate it beautifully with my existing theme.

FurGroom

Dec 10, 2024  on Shopify

very easy set up. got results straight away. i had issues with other upsell apps not working correctly, but this app has been the best by far.

wheelchairstrap.com

Dec 10, 2024  on Shopify

Very easy to use and customize, seriously impressive app. Options to have upsells on product pages and in-cart. You can apply an upsell to a specific product or a whole collection. Upsells can also be specific chosen products or tied to the "search and discovery" app. Integrates really well with the themes I use. Super fast and helpful customer service as well. I ran into a problem and Samuel was able to help solve my issue within the hour.

Urban Revolution Australia

Dec 09, 2024  on Shopify

Just installed but it was easy to do. Product recommendations are good and it looks good just below the add to cart button!

Plushie Produce

Dec 08, 2024  on Shopify

So far I'm very pleased with the app. Setting up upsells and cross sells on product pages and the shopping cart can be done in just a few clicks. You can also modify the styling and include discounts for bundled products.

Jay-Niy

Dec 06, 2024  on Shopify

This was my first time using this app. I wasn't sure how it worked, I filled in the information, changed a button color, put in a discount, pressed save and it appeared on my page. I clicked on "claim offer" button to see if it worked, it did, and it also showed the discount on each product. It was very quick and easy. Thank you.

Clearwater Lights

Dec 05, 2024  on Shopify

After our old upselling app stopped working, we needed a new solution and were looking for Built for Shopify upselling apps. We came across this one because it was free and had good reviews, and could not recommend it more. It has all the functionality you could want to set up a nice looking upselling widget quick and easy. The only things I've noticed is that when you press the add button it doesn't actually show the item is in the cart until you refresh and also the widget will go away if you add one of the upselling options and then go to a product with the same option.

Badibidu by Cat Regi

Dec 02, 2024  on Shopify

I've only just started to use this app but it's been quick to get started and easy to use as a non-website creator. It's looking good so far, so fingers crossed it continues this way

ColdCuts // HotWax

Dec 02, 2024  on Shopify

These guys are the best application company I've worked with. Their apps are so easy to use and the design options are excellent. They really give your website a modern feel. When I downloaded the Upsell & Cross Sell app, there were a few design changes and bugs I needed fixed on my website (the bugs were down to my website being old). They fixed it all within a day and now I'm ready to go. Can't wait to try out more of their apps!

The Crystalline Moon

Nov 30, 2024  on Shopify

I just installed this app, so it's too early to speak on how well it will bring in a return, but it was super easy to set up and looks great. The functionality is smooth as well. Very curious and excited to see how this will do for my small shop!

GPAX

Nov 30, 2024  on Shopify

I’ve been using Essential Upsell for a while now, and it has been an absolute game-changer for my store. The app is easy to use, works flawlessly, and has significantly improved my average order value. What truly stands out, though, is the amazing support team. Tauras was incredibly helpful when I encountered a small issue with the app. He responded quickly, guided me step by step, and resolved the problem in no time. The app is well-designed, and the support team clearly cares about their users. Highly recommended for any Shopify store owner looking to increase sales and provide a better shopping experience for their customers! Thank you, Tauras, and the entire Essential Upsell team!

Gaming Ocean TCG

Nov 30, 2024  on Shopify

So far the app is great! It is simple to use. Great Job! Only suggestion another type of design for the frequently bought together unless I overlooked it but fantastic app for any start up business to use!

Warrior Ink

Nov 29, 2024  on Shopify

Oh my God! What a great app this is. I was scratching my head for a while until I finally found the Essential Upsell & Cross Sell App. Please do yourselves a favor and just download it.

Shark Leathers

Nov 28, 2024  on Shopify

Just started using the app. Seems pretty easy to navigate, I will be doing some testing and will update my review if needed.

Girls Night Gift Shop

Nov 28, 2024  on Shopify

I'm always wary of adding apps to my Shopify store. I'm always nervous they'll be glitchy or hard to use. But this is one of several Essential apps I've just started using and I LOVE them. To say they're easy to use is honestly an understatement. They're seamless!

Earthrise

Nov 27, 2024  on Shopify

Excellent app and excellent support who are willing to jump in a lend a hand whenever needed. Thank you so much.

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