Connect the inbox your customers write to and link your Shopify store. When a customer asks where their order is, wants a refund or has a question about a product, eskra finds the matching order, checks your products and store policies, and drafts a reply in your tone. You check every draft and send it yourself from your own address, so nothing goes out without you. eskra works with Gmail, Outlook and any IMAP mailbox, and follows the preferences you set and the changes you make.

• Replies with order status, tracking, refunds and returns from your store
• Answers product and stock questions from your live catalogue
• Follows your store policies, tone and sign-off
• Works with Gmail, Outlook or any IMAP inbox, sent from your own address
• You review and send every reply yourself