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Customer reviews: eShipper

Develop by Eshipper.com

The eShipper app simplifies shipping for Shopify merchants by offering real-time rates, label printing, and multi-carrier support. This review covers its features, pricing, and user experiences to help you decide if it fits your business needs.

Reviews (31)

Overall rating
4.1

What Merchants Think

Merchants have mixed reviews about eShipper. Many find it valuable for its excellent shipping rates and outstanding customer service, especially praising specific staff members. However, some recent experiences report a significant decline in service quality and app functionality.

Key Strengths

  • Exceptional discounted shipping rates
  • Helpful and responsive customer service
  • User-friendly app interface
  • Effective for fulfilling Canadian and international shipping needs

Common Concerns

  • Recent app stability issues and technical glitches
  • Lack of response from customer support during recent issues
  • Increased pricing without clear reasons
  • Requirement changes for label purchasing and package drop-offs

Final Thoughts

eShipper is widely regarded as beneficial for businesses looking to save on shipping, particularly in Canada. Its strengths in customer service and cost-effective rates are well noted. However, the company needs to address recent technical and customer support challenges to maintain its reputation.

Canadian Marine & Outdoor Equipment

Jun 17, 2025  on Shopify

Review update: after submitting the previous review eShipper support contacted us with the approval of the claim that we had submitted 8 months ago. They did pay the full amount of the claim so I had updated the review.

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