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Customer reviews: Inkedjoy ‑ Print On Demand

Develop by Shopify

Eprolo is a print-on-demand (POD) app for Shopify, helping merchants create and sell custom products with ease. This review covers its features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (108)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "Inkedjoy ‑ Print On Demand" app. Many commend the platform for its ease of use, variety of products, and particularly its customer service, frequently mentioning support representatives like Wendy and Irving. The app’s seamless Shopify integration, diverse product offerings, and effective customer support contribute significantly to its popularity. However, some users have encountered quality issues, which could deter potential customers.

Key Strengths

  • Excellent customer service, particularly from representatives like Wendy and Irving.
  • User-friendly interface with smooth navigation.
  • Wide range of product offerings with customizable designs.
  • Economical pricing and competitive rates compared to other POD services.
  • Effective Shopify integration, facilitating a streamlined experience.
  • Positive feedback on overall print and product quality.

Common Concerns

  • Shipping times can be lengthy, especially to the US.
  • Quality issues with some products, such as poor stitching or unfinished garments.
  • Lack of product reviews, which makes it challenging to gauge product quality before purchase.
  • Difficulty with the product designer tool for some users.

Final Thoughts

Overall, "Inkedjoy ‑ Print On Demand" is well-received by its users for its easy-to-use platform, extensive product selections, and strong customer service. While there are areas of improvement, particularly in product quality and shipping times, the app remains a recommended choice for many who seek a reliable print-on-demand and design service with a good balance of quality and cost.

PERSONNALISE TON CADEAU

Dec 06, 2025  on Shopify

Don't be fooled by all the 5-star reviews you see on Shopify (or Trustpilot). I don't know how they managed to get them, but based on my experience, I highly doubt they are legitimate. Basically, if you have a problem with your orders (processing time, for example), you'll find the service to be completely mediocre. Orders waiting to be processed for a month (in the middle of the Christmas season... help!) The person who is supposed to be my account manager doesn't respond to my numerous messages. And the other person in customer service only knows how to give you generic answers (it's being processed, it's in progress... same answer after several messages), which don't help you deal with your customers' frustration. Getting a refund is a real battle. I'm trying products made directly in the US to see if they are treated better than those from China. PS: the quality is okay... nothing more.

The Grumpy Cookies

Dec 03, 2025  on Shopify

It is always a pleasure working with Wendy at Inkedjoy, as well as with Inkedjoy as a company itself. They have a wide selection of quality products and we have never experienced print quality issues like we have had with other POD manufacturers. We at thegrumpycookies.com are happy with this partnership and have recommended Inkedjoy to others.

Silmoyo

Nov 13, 2025  on Shopify

Large selection of products. The printing is excellent. Integration with shopify is easy and fast. Branding opportunity. Customer service excellent. If they are not online they always follow up via email. If there is one thing I hope they can improve is the sewing bit as sometimes missing stitches and hanging threads can be seen. Quality check before sending can help all this. This will help us to ensure quality is guaranteed when products are being send to our customers. Besides that they are really lovely people willing to help.

THE BATTY

Nov 08, 2025  on Shopify

I’m Maria from The Batty Store, and I want to thank Wendy from Inkedjoy for her amazing job! She responded my questions quickly, explained in detail how my order is made, checked the order status, and provided tracking number right away. So very smooth clear communication! Wendy from Inkedjoy support, reliability make managing my store so much easier, and Inkedjoy is very convenient to work with with my POD business! Good luck us all! And Thank you!

Rezolver

Nov 05, 2025  on Shopify

Was pretty easy to integrate, and the customer support is always super helpful and responds super quickly.

BeyzaNerys

Sep 01, 2025  on Shopify

Once again, Wendy and the Inked Joy team has helped me to quickly and efficiently moved all of my products from one of my stores(Etsy) to another (Shopify), saving me countless hours of time. I would also like to give a shout out to the New York team for their excellent work on my new line of Hawaiin shirts. Each 'sample' shirt I have ordered so far has been amazing. I am proud to partner with Inked Joy!

sameanthem.

Aug 07, 2025  on Shopify

Partnering with Inkedjoy has been an incredibly satisfying experience from start to finish. Their products consistently exceed expectations — the quality, detail, and finish are top-notch and truly impressive. Whether it’s for personal use or professional collaboration, every item feels thoughtfully made and beautifully executed. The service is equally commendable. Fast, friendly, responsive, and always helpful — Inkedjoy goes the extra mile to ensure everything runs smoothly. You feel genuinely supported and valued as a partner. If you’re considering working with them: do it. I can wholeheartedly recommend Inkedjoy for anyone seeking high-quality products and a trustworthy, professional partnership. Their reliability, attention to detail, and excellent service make them a standout in every way.

SICK4CASH

Jul 29, 2025  on Shopify

“Intuitive and responsive, the tools I utilized transformed my experience with SICK4CASH® beyond my expectations. They didn't just support my needs; they elevated and amplified my brand's identity powerfully.”

The Spicy Eye

Jul 10, 2025  on Shopify

Im in the us. The customer service is pretty quick. They respond via email and will work with you on requests for your store. Don't think they won't respond because they will. It may take a few days but that's because if time differences I worked with Paul and he responded back and forth about my shipping requests. He was very responsive and did a great job!

My Store

Jul 04, 2025  on Shopify

I LOVE IT HERE!! The Quality of each item ordered was PHENOMENAL, I appreciate the shipping speed the most. I have been using inkedjoy since the beginning and they have not failed me yet.

wulirocks

Jul 02, 2025  on Shopify

I've been working with InkedJoy for my apparel brand, and the experience has been excellent. Print quality is consistently vibrant and accurate, even with detailed artwork. Orders are fulfilled quickly and shipped fast, which is critical for keeping customers happy. A dependable POD partner I fully trust.

Bagaléa

Jul 01, 2025  on Shopify

I received my first product and it is a very good quality. I was looking for a good and reliable supplier for my branding project. The delay between the production and the shipment is correct. The customer service is helping you a lot, my support agent answers to every questions. The app is easy to use.

Twisted Spine Designs

Jun 22, 2025  on Shopify

Exceptional Print Partner – Fast, Reliable, and Great Quality! I’ve been using InkedJoy as my go-to printer for my apparel brand, and I couldn’t be happier. The print quality is consistently sharp and vibrant, even on detailed designs. What really stands out is their turnaround time—orders are processed quickly and shipped out fast, which is a huge plus when running an online store. Incredible Quality + Seamless Service = 5 Stars! I've been using Inkedjoy for my custom apparel business, and I couldn’t be happier with the experience. The print quality is sharp, vibrant, and holds up wash after wash — even on dark fabrics. Their product variety is solid, and I love that they offer both shirts and hoodies with consistent sizing and fabric quality. What really stands out is the reliable fulfillment and fast shipping. Even when I order small batches, everything arrives professionally packed and on time. Customer service has been responsive and helpful whenever I’ve had questions. Inkedjoy has helped me grow my brand with confidence — I highly recommend them to anyone starting a print-on-demand store or expanding their current line. Thanks, Inkedjoy! I’ll definitely keep coming back. Customer service has also been top-notch. Anytime I’ve had a question, they’ve been responsive and helpful. And the platform is super easy to use, making uploading and managing products a breeze. InkedJoy has been a reliable, high-quality partner for my print-on-demand needs. Highly recommend them to any business owner or creator looking for quality and consistency.

Calmira

Jun 18, 2025  on Shopify

I’ve been using Eprolo’s Print on Demand service for a while now, and overall I’m quite satisfied. The product quality is good, the printing is clear, and fulfillment times are reliable. The integration with my store was smooth, and customer support has been helpful whenever I had questions. It’s a solid option if you’re looking to start a POD business without too much hassle.

Festival Drip

May 26, 2025  on Shopify

I use half a dozen POD vendors and out of all of them, Inkedjoy has by far the widest selection of items to choose from and lowest prices you can't find anywhere else. Def recommend.

N96 Streetwear

May 22, 2025  on Shopify

The print quality is very clear and vibrant. The turn around time is much faster than any other POD service i've used. The communication is clear, concise and quick which I really love most, showing that they are very aware of your needs and willing to take care of them right away. There is a really great selection of AOP products to chose from which is really great. I plan to continue using Inkedjoy for my brand needs and I'd definitely highly recommend this POD service to anyone looking to start a small clothing brand. Very quick, efficient, and reliable.

Twisted Spine Designs

Apr 24, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional Print Partner – Fast, Reliable, and Great Quality! I’ve been using InkedJoy as my go-to printer for my apparel brand, and I couldn’t be happier. The print quality is consistently sharp and vibrant, even on detailed designs. What really stands out is their turnaround time—orders are processed quickly and shipped out fast, which is a huge plus when running an online store. Incredible Quality + Seamless Service = 5 Stars! I've been using Inkedjoy for my custom apparel business, and I couldn’t be happier with the experience. The print quality is sharp, vibrant, and holds up wash after wash — even on dark fabrics. Their product variety is solid, and I love that they offer both shirts and hoodies with consistent sizing and fabric quality. What really stands out is the reliable fulfillment and fast shipping. Even when I order small batches, everything arrives professionally packed and on time. Customer service has been responsive and helpful whenever I’ve had questions. Inkedjoy has helped me grow my brand with confidence — I highly recommend them to anyone starting a print-on-demand store or expanding their current line. Thanks, Inkedjoy! I’ll definitely keep coming back. Customer service has also been top-notch. Anytime I’ve had a question, they’ve been responsive and helpful. And the platform is super easy to use, making uploading and managing products a breeze. InkedJoy has been a reliable, high-quality partner for my print-on-demand needs. Highly recommend them to any business owner or creator looking for quality and consistency.

Ddaengg

Apr 18, 2025  on Shopify

I am very satisfied with Inkedjoy! And also the customer service is quick in responding and thinks in solutions. Also despite the time difference since we are in Europe. Definitely recommended.

Twisted Spine Designs

Apr 07, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional Print Partner – Fast, Reliable, and Great Quality! I’ve been using InkedJoy as my go-to printer for my apparel brand, and I couldn’t be happier. The print quality is consistently sharp and vibrant, even on detailed designs. What really stands out is their turnaround time—orders are processed quickly and shipped out fast, which is a huge plus when running an online store. Customer service has also been top-notch. Anytime I’ve had a question, they’ve been responsive and helpful. And the platform is super easy to use, making uploading and managing products a breeze. InkedJoy has been a reliable, high-quality partner for my print-on-demand needs. Highly recommend them to any business owner or creator looking for quality and consistency.

Mix it Up Life Is Short Apparel

Mar 06, 2025  on Shopify

I have been using Inkedjoy - Print On Demand for about 3 months now and love how easy it is to use and how helpful the staff are. They were really helpful when I realised I had made an error on an order and were able to help me fix it before it went to production. Most recently, they have been helping me set up my labels and packaging and I am super impressed. I am excited to see where things go

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