Don't be fooled by all the 5-star reviews you see on Shopify (or Trustpilot). I don't know how they managed to get them, but based on my experience, I highly doubt they are legitimate. Basically, if you have a problem with your orders (processing time, for example), you'll find the service to be completely mediocre. Orders waiting to be processed for a month (in the middle of the Christmas season... help!) The person who is supposed to be my account manager doesn't respond to my numerous messages. And the other person in customer service only knows how to give you generic answers (it's being processed, it's in progress... same answer after several messages), which don't help you deal with your customers' frustration. Getting a refund is a real battle. I'm trying products made directly in the US to see if they are treated better than those from China. PS: the quality is okay... nothing more.

It is always a pleasure working with Wendy at Inkedjoy, as well as with Inkedjoy as a company itself. They have a wide selection of quality products and we have never experienced print quality issues like we have had with other POD manufacturers. We at thegrumpycookies.com are happy with this partnership and have recommended Inkedjoy to others.

He took his time to show me about "sold out" error. After a few minutes I along with Paul fixed the issue. Back in business.

Large selection of products. The printing is excellent. Integration with shopify is easy and fast. Branding opportunity. Customer service excellent. If they are not online they always follow up via email. If there is one thing I hope they can improve is the sewing bit as sometimes missing stitches and hanging threads can be seen. Quality check before sending can help all this. This will help us to ensure quality is guaranteed when products are being send to our customers. Besides that they are really lovely people willing to help.

I’m Maria from The Batty Store, and I want to thank Wendy from Inkedjoy for her amazing job! She responded my questions quickly, explained in detail how my order is made, checked the order status, and provided tracking number right away. So very smooth clear communication! Wendy from Inkedjoy support, reliability make managing my store so much easier, and Inkedjoy is very convenient to work with with my POD business! Good luck us all! And Thank you!

Was pretty easy to integrate, and the customer support is always super helpful and responds super quickly.

Once again, Wendy and the Inked Joy team has helped me to quickly and efficiently moved all of my products from one of my stores(Etsy) to another (Shopify), saving me countless hours of time. I would also like to give a shout out to the New York team for their excellent work on my new line of Hawaiin shirts. Each 'sample' shirt I have ordered so far has been amazing. I am proud to partner with Inked Joy!

Partnering with Inkedjoy has been an incredibly satisfying experience from start to finish. Their products consistently exceed expectations — the quality, detail, and finish are top-notch and truly impressive. Whether it’s for personal use or professional collaboration, every item feels thoughtfully made and beautifully executed. The service is equally commendable. Fast, friendly, responsive, and always helpful — Inkedjoy goes the extra mile to ensure everything runs smoothly. You feel genuinely supported and valued as a partner. If you’re considering working with them: do it. I can wholeheartedly recommend Inkedjoy for anyone seeking high-quality products and a trustworthy, professional partnership. Their reliability, attention to detail, and excellent service make them a standout in every way.

“Intuitive and responsive, the tools I utilized transformed my experience with SICK4CASH® beyond my expectations. They didn't just support my needs; they elevated and amplified my brand's identity powerfully.”

Im in the us. The customer service is pretty quick. They respond via email and will work with you on requests for your store. Don't think they won't respond because they will. It may take a few days but that's because if time differences I worked with Paul and he responded back and forth about my shipping requests. He was very responsive and did a great job!