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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by EPROLO

Reviews (2,315)

Overall rating
4.8

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

vooxon

Jan 16, 2025  on Shopify

The customer service was very responsive and Paul resolved my issue promptly. I am looking forward to working with Eprolo.

GlowBreeze

Dec 29, 2024  on Shopify

Easy and comfortable connection between my shopify shop and the EPROLO app. Friendly support, If you have questions. Good prices and good shipping times yet. I'm grateful that I found you guys! I'm new to dropshipping and EPROLO tho.

Be Luscious

Dec 17, 2024  on Shopify

Eprolo service has always been great. They are fast , polite and helpful. I'm using it from last 5 years and they are my favorites. Thankyou Eprolo team

Vani Swim

Dec 17, 2024  on Shopify

Branding option is very helpful especially if your niche is in fashion. Rare to see a dropshipping app or supplier offer a branding option. Their branding option provides custom tags and packaging with your logo on it at a small cost per item and discount if you have more than one items in an order. But do keep in mind you have to pay a small fee to get the branding option set up. Apart from branding, customer service is reasonable in response times and shipping time to Australia is also decent at around 1-2 weeks on average. This includes an AusPost tracking number. I think if you can't afford to go the Alibaba route and buy your products in bulk with branding, this is the next best option.

MilkMan

Dec 17, 2024  on Shopify

The team is fantastic, Thoughtful and Responsive communication, 10/10 Service and Plan to build a better future with Eprolo. Would recommend to anyone looking to brand or source quality items.

ShopKmh

Dec 16, 2024  on Shopify

The app is so easy to use, and Bella is such an amazing person. She fix any issue and helps with any problem, she is the best!

Felimed

Dec 16, 2024  on Shopify

Excellent services for your dropshipping business. The team is responsive and always ready to help. I highly recommend!

Nordisk Hygge

Dec 09, 2024  on Shopify

I have been using Eprolo for a few months now, and I’m beyond impressed with the service! The platform is easy to navigate, and the product selection is excellent. My dedicated manager, Yang, has been incredibly supportive, always going the extra mile to ensure smooth operations. Yang has been a lifesaver. Shipping times are consistent and fast, which my customers love. Overall, Eprolo has exceeded my expectations, and I would highly recommend it to anyone looking for a reliable fulfillment partner.

Brimory

Dec 09, 2024  on Shopify

I've been using Eprolo for my e-commerce store, and I can't say enough about the exceptional service I’ve received from Kaylee, she has been an absolute gem! She’s always there to help me source the perfect products for my store, making the process smooth and stress-free.

nicolin-b2df

Dec 07, 2024  on Shopify

EPROLO es una excelente plataforma para emprendedores interesados en el modelo de negocio de dropshipping y branding. La integración con tiendas en línea es muy fluida, y la variedad de productos disponibles es impresionante. Además, ofrecen una gran cantidad de herramientas para personalizar productos y mejorar la experiencia de marca, lo que es un gran plus para aquellos que buscan diferenciarse en el mercado. El proceso de envío es rápido y confiable, lo que brinda tranquilidad a los clientes. Sin duda, recomendaría EPROLO a otros emprendedores que busquen una solución completa para su negocio en línea.

Step One Beauty

Dec 05, 2024  on Shopify

I like using this app it is easy to use and I feel like I can do the work myself by looking at the well mapped out instructions given to me by this company. Thank you so much!

我的商店

Dec 04, 2024  on Shopify

I am a new seller and the account manager Leah has helped me find a lot of products and provided me with guidance. Excellent overall cooperation experience, highly recommended.

BuyGot

Dec 03, 2024  on Shopify

I have been using the EPROLO App Platform, Its amaging platform, they have qualified support team especailly Mr. Rick is too good in response and support, this platform is user friendly and good Interface, very nice processing procedure and they are very flexible procedure. I would really recommend to all merchant. I am very much satisfied.

Shop Heintz

Nov 30, 2024  on Shopify

Eprolo is an exceptional platform for dropshipping and product management. Their interface is intuitive, making it easy to find and import quality products. What's more, their customer service is responsive and always ready to answer questions or resolve problems quickly. Their shipping times are competitive, which is crucial to customer satisfaction. I particularly appreciate their integration model with platforms like Shopify, which greatly simplifies the online store management process. A must-have solution for e-commerce entrepreneurs!

Frostral

Nov 30, 2024  on Shopify

My associate and me are very satisfied about the liberty offered by EPROLO. Moreover our agent, Ashley, helps us everyday to scale our shop and obtain best quality products at good prices.

The Achiever Magazine’s collections

Nov 29, 2024  on Shopify

Great service. Prompt and reliable. Fast answers to all queries. Excellent products!Helpful at all times. Will always order from Rick of Eprolo. Florence The achiever magazine- my Shopify.com

PurePanacea

Nov 29, 2024  on Shopify

EPROLO has been a fantastic partner for my dropshipping business. Their platform is easy to use, and they offer a good range of products. What I love most is their amazing customer support—quick, helpful, and always ready to assist. Highly recommend them!

Bargains Down Under

Nov 28, 2024  on Shopify

This app is the absolute best. I have always received timely updates and also data of latest and trending products in the market. Lin and her team are always quite responsive and I have been able to fulfill orders easily and usually is delivered with the 13 day mark.

Cute & Classy Looks

Nov 26, 2024  on Shopify

My experience with EPROLO‑Dropshipping & Branding has been 10/10 it's been so benefiting to my businesses. The communication is a 10/10 someone always gets back to me answering questions fully.

Glow Sculpt Store

Nov 25, 2024  on Shopify

Paul was very helpful sorting out an ongoing synching issue which had been going on for a few weeks. Very much appreciate all his help.

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