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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by Shopify

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (493)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

Best Gifter Ever

Feb 02, 2026  on Shopify

Wendy provided great support! Fast, reliable, on point! Wendy would sure get 5 stars from me. As for the app - I wish they improve their product search a bit, as well as clear marking of what is out of stock or unavailable.

Seductress

Feb 02, 2026  on Shopify

I had a great experience with Eprolo Support, especially working with Wendy. She was responsive, professional, and very helpful in guiding me through my questions about shipping and product setup. Wendy took the time to explain everything clearly and made sure all my concerns were addressed. Her support truly made the process easier and gave me confidence working with Eprolo.

Ô KAYAMB BABY

Feb 01, 2026  on Shopify

Je suis vraiment satisfait(e) de cette plateforme. Eprolo est facile à utiliser, même quand on débute en e-commerce. L’intégration avec la boutique en ligne est simple et rapide, et la gestion des produits se fait sans prise de tête. Le gros point fort pour moi, c’est le rapport qualité/prix : pas de frais cachés, des tarifs compétitifs et un large choix de produits. Les délais de traitement sont corrects et le suivi des commandes est clair, ce qui rassure aussi mes clients. Le service client est réactif et à l’écoute quand on a une question ou un souci. C’est une solution fiable pour le dropshipping, que je recommande à ceux qui veulent se lancer ou développer leur boutique en ligne sereinement.

Mauvaïs

Jan 31, 2026  on Shopify

I run a luxury and streetwear business, so I have zero tolerance for poor quality or delays. Eprolo has actually surprised me with their efficiency. The custom branding services are exactly what I needed to elevate my brand identity, and the fulfillment speed is on point. Keep maintaining this level of excellence, because my business is moving fast. Recommended for serious entrepreneurs only.

Luxurymania24

Jan 28, 2026  on Shopify

Since when the journey of my online sales started. This will be the best first easiest order transaction flow i have ever experience. Thank to the support team and i cant wait to fulfil more order across board. Wendy. Thumb up for you kudos despite choosing the wrong shipping method. It was corrected for me. I hope to see the speed of delivery counting from today to earn my 5 Star.

BabyFour

Jan 26, 2026  on Shopify

I’ve been using EPROLO for my dropshipping stores and it’s honestly a game-changer. The best part isn’t just the automated fulfillment, but the branding options. Being able to add my own logo to packages makes my business look like a real brand rather than just another dropshipping site. Shipping to the US is consistently faster than AliExpress, and having a dedicated support team saves me a lot of headaches. It’s free, reliable, and perfect if you’re serious about scaling.

SINABRO

Jan 25, 2026  on Shopify

The system is simple and very intuitive, making it easy for even a beginner to connect to Shopify. The customer service is also excellent with instant responses; they resolved my questions quickly, which made the setup process smooth. I found this app by chance, but I really hope to generate more sales using Eprolo!

MikeSells

Jan 24, 2026  on Shopify

when i was checking the store all stuff from eprolo was sold out very bad experience had to 1 by 1 pick and delete

Cocoa Plum®

Jan 19, 2026  on Shopify

Simply the best fulfilment/sourcing service we have found or have used in our past years of experience. Ashley in particular is a superstar agent to have on your side. I would highly recommend EPROLO to new and experienced online business owners.

Nexhale

Jan 19, 2026  on Shopify

I have been using Eprolo's sourcing and fulfillment services for a few months now, since the start of my dropshipping journey. My experience with Eprolo has been wonderful, with quick response times, quality products, and timely fulfillment. On top of that, our agent, Ashley, has been going out of her way to assist us on different aspects of our business and provides great solutions and recommendations. Overall, I definitely recommend eprolo as a fulfillment and sourcing partner when starting off with your dropshipping or ecom journey!

LUXEBYMIMI

Jan 19, 2026  on Shopify

I’ve had a great experience using EPROLO for my store. Orders were shipped within a reasonable timeframe and the customer support team was responsive and helpful whenever I had questions. Reliable service and smooth fulfillment — highly recommend!

DropiX

Jan 13, 2026  on Shopify

"EPROLO is an excellent app for dropshipping. It makes product sourcing and order fulfillment so much easier. The interface is user‑friendly, and the support team is always responsive and helpful. Highly recommended for anyone looking to grow their online store!"

LittleEcho™

Dec 31, 2025  on Shopify

Amazing company to work with they have excellent suppliers and they source literally anything you want thanks kaylee you have helped me a lot.

Lilishoponline | tu estilo, todo que ver

Dec 28, 2025  on Shopify

es una de las mejores apps para importar yo estoy encantada pues te permite manejar tus precios la importación de otras tiendas, son super atentos en atención al cliente te contestan supe rápido son los mejores los recomiendo muchisimo

JKB Home Appliances

Dec 28, 2025  on Shopify

Eprolo has become my preferred fulfillment partner for my online store. Their shipping options are competitively priced and reliably fast, and their customer service is consistently excellent. Any issues that arise are handled efficiently, with prompt resolution and quick email responses. Overall, Eprolo has proven to be a dependable and professional fulfillment solution.

ÉMERI

Dec 25, 2025  on Shopify

Eprolo is a reliable and easy-to-use platform that makes dropshipping much more efficient. Order automation runs smoothly, product sourcing is solid, and the branding options are a great advantage. Customer support is excellent. Fast, helpful, and professional, and I’m very happy using the platform. Highly recommended for anyone looking to scale with confidence.

GYPSY SPIRIT

Dec 23, 2025  on Shopify

We received our first order but didn't know what to do next to process it. We reached out to Rick in the chat window and hey presto! we were sent the next step on how to fulfill the customers order with screen shots and a detailed description! Great support and quick response time.

Les Créations R.D. Votre Boutique Animale en ligne et Services à domicile pour Animaux

Dec 22, 2025  on Shopify

Je suis très satisfaite de faire affaire avec Eprolo, le service est rapide courtois et très bien expliquer. Je l'utilise pour ma boutique Shopify depuis quelques mois déja.

Pixomia

Dec 17, 2025  on Shopify

Great service and very helpful support. I’ve had a very good experience using EPROLO. The platform is easy to use and the order management process is clear and efficient. I especially want to highlight the customer support: my account manager was very responsive, professional, and helpful in explaining product details and order requirements, and in finding the best possible solution when there were small differences in product specifications. Overall, EPROLO is a reliable dropshipping partner with attentive support and fast communication. I’m happy to continue working with them and would recommend the service to other store owners.

CASHIA FASHION

Dec 11, 2025  on Shopify

Estoy iniciando mi negocio de dropshiping, y por ahora estoy encantada con Eprolo. Comunicación muy fluida, excelente atención al cliente, y buena calidad del producto. Lo recomiendo!

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