I WISH the inventory location was accurate. It is not. Consistently the location is listed as a US warehouse, then when the product is imported the inventory is located in China and won't arrive for 3 weeks. This app has been a complete waste of time.

Eprolo is an excellent dropshipping app with a smooth and reliable process. The platform is easy to navigate, and product sourcing is simple and efficient. Customer support is outstanding — Rick has been very responsive and helpful, answering all my questions quickly. Highly recommended for anyone looking to grow their store with a trustworthy partner.

I've been using Eprolo for a LONG TIME. It's incredibly convenient. I also have a customer representative named Tammy. She's helpful and gets everything done quickly. Thank you, Tammy.

Really easy and straightforward,been using for almost a year now. Saves me a lot of time. Big thanks to Tammy for all the help.

This app is very efficient and working with Yang has been an unexpected bonus. Her expertise and resourcefulness is unmatched! Yang is proactive to resolve issues instantaneously on the spot and remains in constant communication notwithstanding time zone differences. She is awesome and I am always amazed with her perfection!

This is the most awful company ever. They found the worst supplier to ship products, and I’ve had multiple customers not only complaining about the quality but also receiving damaged items—and even used products. I was furious and had to refund them. When I reported this to the agent and explained how bad the quality was, they requested that I upload images of all the damaged items. But the problem was that I had already refunded my customers, and I felt AWFUL enough about the situation. When I followed up with the agent, all she said was that only a partial refund could be issued, since I only submitted some images and not all. Her attitude was dismissive, like she didn’t care at all. This is honestly the most unprofessional and frustrating company I’ve ever dealt with. By the way, the agent’s name was Tammy. If you ever come across her, my advice is: RUN!

I started working with Eprolo and from day one I was assigned a private agent, Kiki Wu. My experience has been nothing short of amazing. Kiki has been available 6 days a week, always quick to respond and helping me daily with any issue regarding orders or questions I had. She would instantly find the products from my website that weren’t listed on Eprolo’s shop and always at the best price. She guided me step by step through the transition from AliExpress to Eprolo, and now I no longer need to worry about suppliers being out of stock. Since I sell many different products, it used to be frustrating having to place 4 separate AliExpress orders for a single customer if they bought 4 different items. Thanks to her, that problem is completely solved. On top of that, I now have higher profit margins in my store and I can even brand my products, which helps me build loyalty and have customers coming back more often. I’ve had the best experience with Kiki Wu, and she’s truly the best agent I could have ever received.

I’ve been in e-com for nearly a decade, and I’ve worked with a lot of agents, both private and large platforms like CJ, but nothing has come close to the experience with E-Prolo. It’s truly a game changer! Having a dedicated agent makes all the difference, and I can’t thank Bella enough for making the entire process very smooth.

Buy far the worst one i have aever worked with. I have sent support over 6 different emails and not 1 time have i or anyone on the team has gotten a response. This company is horrible and does not respond to any single inquiry that you send. Also the pricing they have is generally more expensive than ali or other sources. Out of 600 orders they could only process 26 as their prices are way to high. No single POC. Really sad, on to buckydrop

Excellent Customer Support and Fast Problem Resolution I've been very impressed with Eprolo's customer service . Their team responds quickly to inquiries, and any issues I've experienced were resolved efficiently and professionalism. This level of support makes managing my business much smoother and stree-free. Highly recommended for anyone looking for a reliable drop shipping partner

Good and easy interface, good support staff and easy to integrate and have a wide range of product catalogue

Yang has been a great agent so far for us. Her communication is great and response time is quick. She is great at what she does and her customer support when there are any issues is consistently good. Eprolo so far has been the best delivery agent platform we've used. Prices are also competitive for USA. Recommend!

Easy to use but fulfilment time should improve, the chrome extension is great but in overall in compare to many expensive similar apps, Eprolo works very well

Super good! Best app from all I used. Always here for me and helps with any difficulties. Also there's wasn't a moment when I couldn't find product to source. They find always everything I need. Recommend!

Since switching to EPROLO, our order flow is much smoother. Clear communication, quick processing, and dependable shipping. Our dedicated agent is responsive at every step. Strongly recommend.

EPROLO moves like a real one. I run a legacy brand built on hustle, pride, and precision—SICK4CASH®. EPROLO stepped in like a solid partner. Fast shipping, clean integration with Shopify, and product sourcing that keeps my drops sharp. Their backend runs smoothly, and their support team shows up when it counts. If you're building something real, EPROLO’s got your back.

I recently had an issue with a shipment and contacted EPROLO's customer support. They were incredibly helpful and responsive. They not only solved my problem but did so with great professionalism and efficiency. I'm very happy with the level of service and support they provide

Huge SCAM! They are scamming people by asking to pay the goods twice at a huge amount. The package stuck at US custom for 8days and I asked why, they refuse to release the necessary documents until I pay the original $625 again to another paypal address which I already paid 1,5 weeks ago. They say their PayPal account is under maintenance... What a ridiculous scam company!! How its my responsibility? Don't do business with them!

Excellent Support from Paul! I had such a great experience with EPROLO's customer support—especially with Paul! He was incredibly helpful, responsive, and professional throughout our entire conversation. I had several questions about product customization and processing times, and Paul took the time to explain everything clearly and patiently. He really went above and beyond to make sure I understood the process and felt confident moving forward. It's rare to find this level of service, and I truly appreciate the care and attention I received. Thank you, Paul, and thank you, EPROLO!

Super easy to set up and integrates smoothly with my store. It’s helped me boost conversions and improve the customer experience without needing extra dev work. The support team is responsive and genuinely helpful—resolved my questions within minutes. If you're serious about optimizing your store, this app is 100% worth it.