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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by Shopify

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (426)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

Miiaura Grace

Nov 27, 2025  on Shopify

My experience with EPROLO has been great so far. Managing products, syncing orders, and fulfilling shipments is quick and convenient. It’s made running my store much easier.

Bellarte Enchanté

Nov 25, 2025  on Shopify

Top Service & Blitzversand! Ich bin absolut zufrieden mit Erprolo! Der Versand war extrem schnell und der Service herausragend. Besonders beeindruckt hat mich, dass sie sogar eigene Agenten zur Betreuung haben – das macht die Kommunikation super einfach und zuverlässig. Kann ich zu 100 % weiterempfehlen!

Fateh Bloom

Nov 20, 2025  on Shopify

Paul was fantastic to work with. He was friendly, professional and really went the extra mile to make sure I got the guidance I needed. I feel much more confident about using Eprolo thanks to his support. Great service

Auréa

Nov 17, 2025  on Shopify

This is a very good app for dropshipping, easy fulfilment, and quick shipping. Kaylee has been the GOAT throughout all this.

ATHLETYR

Nov 17, 2025  on Shopify

I want to thank EPROLO and specifically Wendy, my support agent for helping me quote and fulfill my products. They make fulfillment easy and fast which is very important for me as we are selling high quality products.Thank you Wendy and EPROLO!

Aurelivy

Nov 14, 2025  on Shopify

Honestly, I’m really impressed with Eprolo’s customer service! They’re always available, super kind, and quick to solve any problem. You can tell they really care about their users. Great job to the whole team!

Kura

Nov 07, 2025  on Shopify

Best agent/supplier to help you get started out. It has everything you need to start your first e-commerce store.

Pure essential LLC

Nov 04, 2025  on Shopify

I would like to thank Rick for from Eprolo-dropshipping he has been a great big help on setup so just wanted to say thank you Rick

FRESPAWS

Oct 31, 2025  on Shopify

I really love working with Eprolo! Their support team is super friendly and helpful every time I need assistance. The products are great, shipping is fast, and everything works perfectly. Thank you Eprolo for making dropshipping so easy and fun!

Gloss & Grit

Oct 28, 2025  on Shopify

I’ve been working with Eprolo for a while for my store, and the experience has been great overall. The shipping is always faster than expected. The product selection is great, processing times are accurate, and items arrive as described. Customer support has always been responsive and helpful, especially when I needed clarification or quick assistance. The platform is easy to navigate, and inventory syncing to Shopify is smooth. Definitely recommend them for anyone running a dropshipping or boutique-style business.

JDM Global Warehouse

Oct 25, 2025  on Shopify

Eprolo has become my first choice for fulfilling orders for my online store, not only are shipping options very good for cost and speed, but the customer service is great too. Yang at Eprolo has been great at resolving any issues that have come up and very fast to respond emails too.

Korven

Oct 22, 2025  on Shopify

Very good speed and communication. Always can source every product I need with the best pricing which gives me much higher profit margins

Dragoyle LLC

Oct 18, 2025  on Shopify

I've been using this app for years now and I love the customer service department. The app is super simple compared to other suppliers and when you need some help customer service is always there for you.

LOORO

Oct 16, 2025  on Shopify

Yang is incredibly helpful! He always replies quickly, explains things very well, and makes sure everything is good. I really appreciate his patience and professional support. thank you so much for your great help!

Klein Helden

Oct 15, 2025  on Shopify

very good service! Thanks to Paul who helped me with my problem in just 2 minutes. I really can recomend Erpolo!

Eden

Oct 13, 2025  on Shopify

They have very good customer service! They respond quickly and Paul did a great job in answering my questions!

FabbuFinds

Oct 11, 2025  on Shopify

I HAVE BEEN LOOKING FOR A PLATFORM THAT COULD AD MY LABEL TO PRODUCTS. STILL EXPLORING BUT SO FAR THE EPROLO TEAM HAS BEEN THERE TO ANSWER ALL MY QUESTIONS GUIDING ME. JUST STARTED ADDING PRODUCTS AND ITS PRETTY EASY.

Purified Furniture

Oct 07, 2025  on Shopify

They are really trying and to sync your product to Shopify is very fast and easy. The only thing I noticed is that the weight in kg or grams is not sync directly with the product. That’s the only reason am give 4 stars. I hope they fix that asap. but for the rest is awesome. Give it a try and see for yourself.

UNIKCOSA STORE

Oct 06, 2025  on Shopify

Overall, EPROLO has been a solid and reliable platform for dropshipping. The product quality, packaging, and shipping times are quite impressive, and the integration with Shopify and TikTok Shop works smoothly. The only area that could use improvement is the sourcing request response time — it would be great if they could reply a bit faster to help sellers keep momentum. Other than that, everything is good all around!

Urban Theory Co.

Sep 22, 2025  on Shopify

I WISH the inventory location was accurate. It is not. Consistently the location is listed as a US warehouse, then when the product is imported the inventory is located in China and won't arrive for 3 weeks. This app has been a complete waste of time.

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