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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by EPROLO

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (415)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

Coolcat Gadget

Aug 11, 2025  on Shopify

Huge SCAM! They are scamming people by asking to pay the goods twice at a huge amount. The package stuck at US custom for 8days and I asked why, they refuse to release the necessary documents until I pay the original $625 again to another paypal address which I already paid 1,5 weeks ago. They say their PayPal account is under maintenance... What a ridiculous scam company!! How its my responsibility? Don't do business with them!

YLXGNK

Aug 07, 2025  on Shopify

Excellent Support from Paul! I had such a great experience with EPROLO's customer support—especially with Paul! He was incredibly helpful, responsive, and professional throughout our entire conversation. I had several questions about product customization and processing times, and Paul took the time to explain everything clearly and patiently. He really went above and beyond to make sure I understood the process and felt confident moving forward. It's rare to find this level of service, and I truly appreciate the care and attention I received. Thank you, Paul, and thank you, EPROLO!

VIEORA

Aug 07, 2025  on Shopify

Super easy to set up and integrates smoothly with my store. It’s helped me boost conversions and improve the customer experience without needing extra dev work. The support team is responsive and genuinely helpful—resolved my questions within minutes. If you're serious about optimizing your store, this app is 100% worth it.

Natural Glow | Pure Happiness Essentials

Aug 06, 2025  on Shopify

Amazing Client support with ingrediencies lists, pictures and infos what I need to have wonderful and high quality Products on my website. Super fast, super efficient. Thanks a lot

Sirocco

Aug 02, 2025  on Shopify

Me encanta este proveedor, me lo ha puesto super sencillo, me han ayudado en todo y además tiene un montón de productos, con muy buen precio de envió a España, lo recomiendo 100%

Fetch & Boxed

Jul 31, 2025  on Shopify

Gotta say, Eprolo’s been a solid find. It’s free and honestly way easier to use than I expected. Big shoutout to Blu too—she’s been super on top of things and always replies fast when I have questions. She really made the whole process smoother for me. If you’re thinking of using Eprolo, I’d say go for it!

SICK4CASH

Jul 29, 2025  on Shopify

“Intuitive and responsive, the tools I utilized transformed my experience with SICK4CASH® beyond my expectations. They didn't just support my needs; they elevated and amplified my brand's identity powerfully.”

Concordia Style Boutique

Jul 27, 2025  on Shopify

A Game Changer for My Store From the start, the app has been super easy to navigate. It integrates seamlessly with my Shopify store. What stands out is the customer service. Anytime I have a question, the support team always responds quickly and clearly. They’ve always been there every step of the way which allows me to keep moving forward and growing my store. Shipping is fast and reliable—even for global orders—which has kept my customers happy and coming back. The pricing and profit margins are solid, making this not just a convenient choice but a smart one for scaling. If you’re starting out or looking to take your store to the next level, I highly recommend EPROLO. It’s made a real difference for me—and I’m excited about what’s ahead.

petfr

Jul 24, 2025  on Shopify

We’ve been using Eprolo for our Shopify stores and we’re really satisfied! Great support, smooth order handling, and the ability to customize packaging is a big plus. Our agent has been very helpful and responsive at every step. Highly recommend if you're looking for a reliable fulfillment partner!

Lulu & Hatchi

Jul 24, 2025  on Shopify

Eprolo is always there when I need to resolve an issue, handling it with politeness and respect. The only drawback is the time difference for live exchanges. The AI chat also works very well.

My Store

Jul 17, 2025  on Shopify

Their agents take high expertise responding to a myriad of inquiries, and all the agents are always very helpful

Waytoss

Jul 16, 2025  on Shopify

I’ve been using EPROLO and it’s been fantastic! The app is super easy to use, even if you’re new to dropshipping, and their global shipping is fast and reliable. Their customer support is quick and helpful. Highly recommend for anyone starting or growing an e‑commerce business!

Clickermans

Jul 14, 2025  on Shopify

EPROLO has been a lifesaver for my dropshipping business. The platform is easy to use and reliable, but the real star is my agent, Bella. She’s been incredible—always quick to respond and super helpful with every order. Couldn’t ask for better support!

GREEN SHEEP

Jul 11, 2025  on Shopify

Essa plataforma compensa muito pra tentar iniciar o seu negócio on-line além de ter produtos com boas qualidades também tem um suporte que ajuda apesar de não ser humano mas data informações que é necessário recomendo

The Palm Beach Baby

Jul 10, 2025  on Shopify

EPROLO is super fast in sourcing and sending items. They are very helpful and professional to do business with. Thank you, EPROLO! Andrea, ThePalmBeachBaby.com

Hobbivilág

Jul 07, 2025  on Shopify

Great support and smooth experience! I had a custom product order (#1027) and the EPROLO team was very helpful. They guided me through the process, confirmed the details quickly, and even helped with image submission. Payment and processing were smooth. Highly recommend their service — especially for personalized dropshipping products! — Norbert, Hobbivilág

Lumina

Jul 01, 2025  on Shopify

I had doubts about some issues but thanks to eEprolo I easily accessed this information. Thanks Eprolo

Elunvia

Jun 30, 2025  on Shopify

The best dropshipping supply company you can work with. Kaylee and Rosy were very helpful in everything I did. Thank you, I recommend it to everyone

LEMIRY

Jun 29, 2025  on Shopify

Es la mejor Tanto por los productos Cómo el servicio al cliente Lo intuitiva lo facil de usar la recomiendo 1000/10

My Store

Jun 28, 2025  on Shopify

a very great and easy app to use, very recommended if anyone wants to an app that is easy and simple, also has very great features and a wide range of products to choose from, i would say iam happy with the whole experience of using this app.

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