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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by Shopify

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (429)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

GYPSY SPIRIT

Dec 23, 2025  on Shopify

We received our first order but didn't know what to do next to process it. We reached out to Rick in the chat window and hey presto! we were sent the next step on how to fulfill the customers order with screen shots and a detailed description! Great support and quick response time.

Les Créations R.D. Votre Boutique Animale en ligne et Services à domicile pour Animaux

Dec 22, 2025  on Shopify

Je suis très satisfaite de faire affaire avec Eprolo, le service est rapide courtois et très bien expliquer. Je l'utilise pour ma boutique Shopify depuis quelques mois déja.

CASHIA FASHION

Dec 11, 2025  on Shopify

Estoy iniciando mi negocio de dropshiping, y por ahora estoy encantada con Eprolo. Comunicación muy fluida, excelente atención al cliente, y buena calidad del producto. Lo recomiendo!

Shop Red Desired

Dec 10, 2025  on Shopify

Wendy has been amazing to work with. She responds quickly, provides clear information, and always makes the process smooth and professional. Excellent service and great attention to detail. Highly recommended!

Every Paw Matters

Dec 08, 2025  on Shopify

Eprolo has become my preferred partner for order fulfillment in my online store. Their shipping options are consistently reliable, offering an excellent balance of cost and delivery speed. In addition, their customer service has been outstanding. Yang from Eprolo has provided exceptional support, promptly addressing any issues and responding to emails quickly and professionally. I highly recommend their services.

Barek Elegance

Dec 08, 2025  on Shopify

I really love working with Eprolo! Their support team is super friendly and helpful every time I need assistance. The products are great, shipping is fast, and everything works perfectly. Thank you Eprolo for making dropshipping so easy and fun!

Miiaura Grace

Nov 27, 2025  on Shopify

My experience with EPROLO has been great so far. Managing products, syncing orders, and fulfilling shipments is quick and convenient. It’s made running my store much easier.

Bellarte Enchanté

Nov 25, 2025  on Shopify

Top Service & Blitzversand! Ich bin absolut zufrieden mit Erprolo! Der Versand war extrem schnell und der Service herausragend. Besonders beeindruckt hat mich, dass sie sogar eigene Agenten zur Betreuung haben – das macht die Kommunikation super einfach und zuverlässig. Kann ich zu 100 % weiterempfehlen!

Fateh Bloom

Nov 20, 2025  on Shopify

Paul was fantastic to work with. He was friendly, professional and really went the extra mile to make sure I got the guidance I needed. I feel much more confident about using Eprolo thanks to his support. Great service

Auréa

Nov 17, 2025  on Shopify

This is a very good app for dropshipping, easy fulfilment, and quick shipping. Kaylee has been the GOAT throughout all this.

ATHLETYR

Nov 17, 2025  on Shopify

I want to thank EPROLO and specifically Wendy, my support agent for helping me quote and fulfill my products. They make fulfillment easy and fast which is very important for me as we are selling high quality products.Thank you Wendy and EPROLO!

Aurelivy

Nov 14, 2025  on Shopify

Honestly, I’m really impressed with Eprolo’s customer service! They’re always available, super kind, and quick to solve any problem. You can tell they really care about their users. Great job to the whole team!

Kura

Nov 07, 2025  on Shopify

Best agent/supplier to help you get started out. It has everything you need to start your first e-commerce store.

Pure essential LLC

Nov 04, 2025  on Shopify

I would like to thank Rick for from Eprolo-dropshipping he has been a great big help on setup so just wanted to say thank you Rick

FRESPAWS

Oct 31, 2025  on Shopify

I really love working with Eprolo! Their support team is super friendly and helpful every time I need assistance. The products are great, shipping is fast, and everything works perfectly. Thank you Eprolo for making dropshipping so easy and fun!

Gloss & Grit

Oct 28, 2025  on Shopify

I’ve been working with Eprolo for a while for my store, and the experience has been great overall. The shipping is always faster than expected. The product selection is great, processing times are accurate, and items arrive as described. Customer support has always been responsive and helpful, especially when I needed clarification or quick assistance. The platform is easy to navigate, and inventory syncing to Shopify is smooth. Definitely recommend them for anyone running a dropshipping or boutique-style business.

JDM Global Warehouse

Oct 25, 2025  on Shopify

Eprolo has become my first choice for fulfilling orders for my online store, not only are shipping options very good for cost and speed, but the customer service is great too. Yang at Eprolo has been great at resolving any issues that have come up and very fast to respond emails too.

Korven

Oct 22, 2025  on Shopify

Very good speed and communication. Always can source every product I need with the best pricing which gives me much higher profit margins

Dragoyle LLC

Oct 18, 2025  on Shopify

I've been using this app for years now and I love the customer service department. The app is super simple compared to other suppliers and when you need some help customer service is always there for you.

LOORO

Oct 16, 2025  on Shopify

Yang is incredibly helpful! He always replies quickly, explains things very well, and makes sure everything is good. I really appreciate his patience and professional support. thank you so much for your great help!

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