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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by EPROLO

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (529)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

Bougie & Green

May 14, 2025  on Shopify

Products do not sync correctly. Unable to identify country of origin. Unable to locate payment setup on user interface. Overall app is not user friendly.

Vision Extra Boutique

May 05, 2025  on Shopify

Great customer service; very helpful! My experience at Eprolo has been one of the best I have ever had. Kaylee is very helpful in a professional manner, and I highly recommend Eprolo.

VanillaStyle

Apr 28, 2025  on Shopify

Excellent service!! We have enjoyed this service for our private labelling, branding, shipping needs! Good products too. Ashley our agent has been very helpful and great customer service. Thank you!

Belezza UK

Apr 22, 2025  on Shopify

Amazing app! Great team that is always willing to help out & the personal assistant you get is always online for communication and to fix your every need. I would highly recommend trying this. Real game-changer

KnopfKind

Apr 22, 2025  on Shopify

Great support and friendly staff. Helped us a lot with starting our business. Would highly recommend.

Vani Swim

Apr 20, 2025  on Shopify

Excellent customer service, Yang has been very helpful and responsive. She also helps find new products to add to the store. Shipping times are reasonable. Branding options are also a nice touch that most drop shipping apps don't offer. Highly recommended.

Apex Glow

Apr 20, 2025  on Shopify

Get service, my products or always shipped and received within the time frame that is schedule, the order’ products are great customer service is great

Taboo Tide

Apr 18, 2025  on Shopify

Great customer service with clear, prompt replies. Any issues are resolved quickly. Easy, simple process. Happy to do business.

sovibrant

Apr 10, 2025  on Shopify

I'm pretty happy with eprollo. In my opinion they are better than CJ and usually give me better prices. Customer service is good as well!

Velana Luxe

Apr 07, 2025  on Shopify

Really nice fullfillment service, provide help to store owners aswell. there branding project is really worth it for very less fees. really fast and secure dillivery as they offer various shipping methods.

Eprolo-Spocket2

Apr 07, 2025  on Shopify

Brilliant! We have been working with Eprolo for over 2 years. Quick response, great customer service team. We will continue to work with Eprolo. 10/10. Highly recommended

EHub Direct Jewelry

Mar 28, 2025  on Shopify

Mighty big application for such a small communication window. We Hoo Wee. Jump skip. Nice application, nice detailed products, great shipping options and carriers. Product pages are clean and pictures are professional. Only one thing lacking, a support channel.

GrabVault

Mar 27, 2025  on Shopify

Eprolo has the best customer support! I'm really impressed with their quick responses and helpful team. They always go the extra mile to make sure everything runs smoothly. Highly recommend!

LINK

Mar 27, 2025  on Shopify

The app seems well put together, detailed listings and sourcing. Only downside it seems is support isn't 24/7

Klicshop

Mar 25, 2025  on Shopify

Je viens de tester mon 1er suivi de commande et de livraison via Eprolo et je suis ravi ils sont efficaces! Ashley m'a parfaitement aider et elle est réactive sur le chat! J'ai hâte d'avoir des volumes de ventes et pouvoir compter sur vous pour livrer tous mes clients! Merci

Vani Swim

Mar 13, 2025  on Shopify

Excellent customer service, Yang has been very helpful and responsive. Shipping times are reasonable. Branding options are also a nice touch that most drop shipping apps don't offer. Highly recommended.

Sprout Health

Mar 10, 2025  on Shopify

Recently, I began using the EPROLO app for my Shopify store. I had several questions regarding the products, and Rick from customer service was incredibly helpful in addressing all of my concerns. His polite and professional demeanor made the entire experience smooth and pleasant. EPROLO not only offers exceptional products but also provides outstanding customer service. I highly recommend them to anyone looking to enhance their online store.

Glovyzone

Mar 05, 2025  on Shopify

The stuff of this app is amazing. They can simply find any product in short amount of time. Have every size that I needed for my business. Genuinely I would recommend this fulfillment service to every dropshipping business ❤️

35 Special

Feb 28, 2025  on Shopify

Ashley was incredibly helpful in guiding me through changing the shipment settings on my TikTok shop. Although the adjustment didn't resolve the issue with the current order, it did fix the problem for all future orders. I appreciate her clear instructions. The support made a big difference in streamlining my shipping process moving forward. Thanks, Ashley.

CosyChic

Feb 26, 2025  on Shopify

Eprolo is an outstanding fulfillment service to use. Not only is it free, but the people are very kind and respectful, and most importantly helpful. I highly recommend everyone to use Eprolo.

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