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Customer reviews: AI Ads on Facebook & Google

Develop by Enhencer Inc.

Shopify Enhencer enhances store performance with tools for SEO, speed, and conversions. Read unbiased reviews from merchants to decide if it fits your needs.

Reviews (117)

Overall rating
4.3

What Merchants Think

The app "Enhencer: Meta & Google AI Ads" receives mixed reviews from merchants. Several users praise the app for its ability to optimize advertising campaigns and boost sales through effective AI technology. Merchants highlight excellent customer service and the app's capability to increase ROAS (Return on Ad Spend). However, other merchants express dissatisfaction due to unmet expectations and limitations in handling larger accounts with high ad spends.

Key Strengths

  • Effective AI-driven ad optimization improving engagement rates and conversions.
  • Exceptional customer support and dedicated account managers praised for responsiveness and helpfulness.
  • User-friendly interface and quick setup process.
  • Positive impact on revenue and expansion into new markets for small and medium-sized businesses.

Common Concerns

  • Inability to deliver promised results, especially for large-scale ad campaigns.
  • Issues with refund policy and customer service responsiveness in resolving concerns.
  • Some users experienced ineffective campaign management and poor ROAS compared to expectations.
  • App's performance allegedly not suitable for businesses with high daily ad spend.

Final Thoughts

Overall, "Enhencer: Meta & Google AI Ads" has proven to be a valuable tool for smaller e-commerce businesses seeking to enhance their ad performance through AI. Many users appreciate the superior customer service and notable improvements in advertising outcomes. Nonetheless, some merchants feel the app falls short for larger-scale operations, indicating potential limitations in scalability and effectiveness for businesses with substantial ad spends. Businesses should weigh these factors according to their specific needs and advertising scale.

AXESSI

Jan 12, 2024  on Shopify

The potential of this app is awesome - save time and money not having to tweak audiences when this app will find your most engaged and likely to purchase customers. If you're a smaller store, like we are, you'll need some time to gather data and decent sample sizes, so some patience is warranted, but after a few weeks I can already see improvement. As my audience grows you can get more granular with targeting of specific product types to customers most interested in them. The service is 6 star! I can get a zoom call anytime and get my questions answered, as well as analysis by an expert and tips for fine tuning the ads. I now feel I have a powerful data mining tool which is automated, saving me a lot of $ and time. *Special thanks to Gorkem for putting in the time and being genuinely invested in our success.

My Bougie Bottle

Jan 11, 2024  on Shopify

Grateful for the amazing support from Onur - truly the best customer support ever! Working with Onur has been smooth and informative, thanks to his wonderful help. Excited to see what the next year brings us! If only Onur worked in our office – his patience and dedication is unmatched!

Weekends

Dec 28, 2023  on Shopify

I was not Sure that this was going to work. The ROAS has been great. The PMAX roas is more than double my standard campaigns within only a few weeks. The testing was small but I have been slowly Increasing the spend. Facebook Is a little harder as we have had some issues with Attribution But the enh audiences and remarketing have exceeded all other audiences on Meta. Onur is very helpful when I want to understand more and how to improve matters.

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