Enhencer: Meta & Google AI Ads logo

Customer reviews: Enhencer: Meta & Google AI Ads

Reviews (95)

Overall rating
4.4

What Merchants Think

The app "Enhencer: Meta & Google AI Ads" receives mixed reviews from merchants. Several users praise the app for its ability to optimize advertising campaigns and boost sales through effective AI technology. Merchants highlight excellent customer service and the app's capability to increase ROAS (Return on Ad Spend). However, other merchants express dissatisfaction due to unmet expectations and limitations in handling larger accounts with high ad spends.

Key Strengths

  • Effective AI-driven ad optimization improving engagement rates and conversions.
  • Exceptional customer support and dedicated account managers praised for responsiveness and helpfulness.
  • User-friendly interface and quick setup process.
  • Positive impact on revenue and expansion into new markets for small and medium-sized businesses.

Common Concerns

  • Inability to deliver promised results, especially for large-scale ad campaigns.
  • Issues with refund policy and customer service responsiveness in resolving concerns.
  • Some users experienced ineffective campaign management and poor ROAS compared to expectations.
  • App's performance allegedly not suitable for businesses with high daily ad spend.

Final Thoughts

Overall, "Enhencer: Meta & Google AI Ads" has proven to be a valuable tool for smaller e-commerce businesses seeking to enhance their ad performance through AI. Many users appreciate the superior customer service and notable improvements in advertising outcomes. Nonetheless, some merchants feel the app falls short for larger-scale operations, indicating potential limitations in scalability and effectiveness for businesses with substantial ad spends. Businesses should weigh these factors according to their specific needs and advertising scale.

NEIGHKED

Feb 06, 2025  on Shopify

Please don't waste your time or money. We have an ad spend of £100k monthly between meta & google so our account is pretty healthy. ENHENCER promised an uplift in ROAS and also to increase sales by "QUOTE: at least 25%" by week 6. It is week 6 now and I have just cancelled the plan. They had one campaign that was NEVER in the top 3 ROAS of existing campaigns. Their spend was never over £150 per day. Their "AI" is a less good version of META advanced shopping.

Toolbox Widget USA

Feb 04, 2025  on Shopify

Real review, 8-figure ecom store here. In our meeting, Enhencer said they would refund any money pro-rated amount if we weren't happy. They charge yearly through Shopify. We aren't happy after roughly 60 days. Enhencer can get an OK roi with a very low spend of $100 or less a day. We usually spend $100K/month. So, it clearly doesn't match our level of need, nor do we feel it would get there in the next 30 days (90-day period for ramp-up). Per our agreement, we contacted Enhencer and got the run-around and no prorated refund as discussed, just replies that we are wrong, etc.. and so on. Again, if you are a smaller brand and can afford a $4,799/year one-time fee and spend sub $300ish/day, then it is probably a good app for you. If you spend more than $500 a day, it can't get a good ROI in our opinion, from what we saw. We hired a new marketing team that is blowing the Enhencer app out of the water and not even comparable on spend, roas and coa.

LINKO Shop

Jan 10, 2025  on Shopify

I have already stop your service few month ago, but your company still charge me US$400 every month , I want to complaint and please refund.

Trap Links Golf

Dec 19, 2024  on Shopify

Very poor experience. Was told this would increase ROAS and target correct audiences when in fact it was worse than our own campaign just using advantage plus on meta ads. Do not waste your money. Company based in Turkey. Very keen to get you on board but then say it takes months to see results. Avoid and don’t make the same mistake we did. Completely misled by the product and didn’t do anything it said it would.

We Print Miniatures

Jun 16, 2024  on Shopify

Terrible results, the campaign they setup shoved 30% of the budget into LLA that did nothing while prospecting failed to deliver anything better than 1.5X and their remarketing failed utterly with 0. Overall we lost hundreds of dollars with this App and their customer service is poor, never replying to any of our messages. You are better off using advnatage+ than wasting money on this app. Not seen even a second of profitability, very disapointing given the claims they make.

Vivid Light Bars

Mar 20, 2024  on Shopify

it waste my $422, just get an order, their work is very slowly and useless for me .

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