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Customer reviews: Enhencer: Meta & Google AI Ads

Reviews (95)

Overall rating
4.4

What Merchants Think

The app "Enhencer: Meta & Google AI Ads" receives mixed reviews from merchants. Several users praise the app for its ability to optimize advertising campaigns and boost sales through effective AI technology. Merchants highlight excellent customer service and the app's capability to increase ROAS (Return on Ad Spend). However, other merchants express dissatisfaction due to unmet expectations and limitations in handling larger accounts with high ad spends.

Key Strengths

  • Effective AI-driven ad optimization improving engagement rates and conversions.
  • Exceptional customer support and dedicated account managers praised for responsiveness and helpfulness.
  • User-friendly interface and quick setup process.
  • Positive impact on revenue and expansion into new markets for small and medium-sized businesses.

Common Concerns

  • Inability to deliver promised results, especially for large-scale ad campaigns.
  • Issues with refund policy and customer service responsiveness in resolving concerns.
  • Some users experienced ineffective campaign management and poor ROAS compared to expectations.
  • App's performance allegedly not suitable for businesses with high daily ad spend.

Final Thoughts

Overall, "Enhencer: Meta & Google AI Ads" has proven to be a valuable tool for smaller e-commerce businesses seeking to enhance their ad performance through AI. Many users appreciate the superior customer service and notable improvements in advertising outcomes. Nonetheless, some merchants feel the app falls short for larger-scale operations, indicating potential limitations in scalability and effectiveness for businesses with substantial ad spends. Businesses should weigh these factors according to their specific needs and advertising scale.

Woodchip & Magnolia

Apr 04, 2024  on Shopify

I was somewhat skeptical about this app initially and it took me a while to convince myself to give it a go. Turns out it works and we are getting great results. Glad we made the decision to go ahead. The support is fantastic and Onur has been extremely helpful (and patient) in setting everything up for us. Very impressed so far.

Sxill

Mar 21, 2024  on Shopify

Excellent app & Batuhan support is awesome, Thank you

Hyperice Türkiye

Mar 05, 2024  on Shopify

I was skeptical at first, but it's definitely the best app ever. I feel very lucky to have met the Enhencer team. The results are incredible. For the first time in 6 years of advertising, I feel like I can reach the right audience with the right assets. It is a learning process and the results are building up day by day. I am really excited what the future will bring. The most important part is the support that they are giving. I have to give a special credit to Görkem for all his hard work and enthusiasm. He puts all his effort to make a success story. I would give him a 10 stars and I am very confident to leave the job in his capable hands. Thank you for all the support.

WhatNaturalsLove.com

Feb 28, 2024  on Shopify

I've tried many, many of these apps. They all sound so promising but in the end it's just same old same old disappointing not really adding or doing anything. Not this one. This really shows result and the best part is the support. Onur is super patient and it is great to talk with someone who really has experience. Unlike the facebook marketiers who keep telling you the same, he can go the distance.

SHOE ME

Feb 20, 2024  on Shopify

Working with Cerena has been wonderful. I have used other ai agencies in the past and usually after onboarding they disappear. Rena has been available on Whatsapp, email and zoom whenever I need help and is daily checking our ads to make sure they are giving the best result. I really appreciate the personal touch. Even though it is an AI app, you get your own consultant who really cares about your results and your business. We are also seeing fantastic results in only a few weeks.

Vanto

Feb 12, 2024  on Shopify

I used Enhencer over the Christmas period into January 24. The super powerful broad targeting clocked 9 conversions which is excellent. Support from Batuhan was of a very high level and a genuine interest was displayed in my business. The only drawback was the lack self service functionalities on the platform, so I could update my creatives every 2 weeks. A Creative Testing feature would also help. I am by no means an Ad Expert, but what I can say is that ENHENCER is a powerful AI Ad proposition.

NIIMBOT

Jan 31, 2024  on Shopify

This App is awesome in assisting with AI Ads. Onur is great with helping setup and track how the ads are progressing and providing further information on ways to increase sales monthly. We would recommend using this app to get the most out of your advertising!

Anthos Crafts

Jan 30, 2024  on Shopify

I definately recommend this app. Our ROACE doubled in two months time for the first time since we run FB ads. Onur is a very easygoing and efficient person and his service is excellent. He is always available when needed and solves all issues immediately. The app is very easy to install and run.

AXESSI

Jan 12, 2024  on Shopify

The potential of this app is awesome - save time and money not having to tweak audiences when this app will find your most engaged and likely to purchase customers. If you're a smaller store, like we are, you'll need some time to gather data and decent sample sizes, so some patience is warranted, but after a few weeks I can already see improvement. As my audience grows you can get more granular with targeting of specific product types to customers most interested in them. The service is 6 star! I can get a zoom call anytime and get my questions answered, as well as analysis by an expert and tips for fine tuning the ads. I now feel I have a powerful data mining tool which is automated, saving me a lot of $ and time. *Special thanks to Gorkem for putting in the time and being genuinely invested in our success.

My Bougie Bottle

Jan 11, 2024  on Shopify

Grateful for the amazing support from Onur - truly the best customer support ever! Working with Onur has been smooth and informative, thanks to his wonderful help. Excited to see what the next year brings us! If only Onur worked in our office – his patience and dedication is unmatched!

Weekends

Dec 28, 2023  on Shopify

I was not Sure that this was going to work. The ROAS has been great. The PMAX roas is more than double my standard campaigns within only a few weeks. The testing was small but I have been slowly Increasing the spend. Facebook Is a little harder as we have had some issues with Attribution But the enh audiences and remarketing have exceeded all other audiences on Meta. Onur is very helpful when I want to understand more and how to improve matters.

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