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Customer reviews: AI Ads on Facebook & Google

Develop by Enhencer Inc.

Shopify Enhencer enhances store performance with tools for SEO, speed, and conversions. Read unbiased reviews from merchants to decide if it fits your needs.

Reviews (105)

Overall rating
4.4

What Merchants Think

The app "Enhencer: Meta & Google AI Ads" receives mixed reviews from merchants. Several users praise the app for its ability to optimize advertising campaigns and boost sales through effective AI technology. Merchants highlight excellent customer service and the app's capability to increase ROAS (Return on Ad Spend). However, other merchants express dissatisfaction due to unmet expectations and limitations in handling larger accounts with high ad spends.

Key Strengths

  • Effective AI-driven ad optimization improving engagement rates and conversions.
  • Exceptional customer support and dedicated account managers praised for responsiveness and helpfulness.
  • User-friendly interface and quick setup process.
  • Positive impact on revenue and expansion into new markets for small and medium-sized businesses.

Common Concerns

  • Inability to deliver promised results, especially for large-scale ad campaigns.
  • Issues with refund policy and customer service responsiveness in resolving concerns.
  • Some users experienced ineffective campaign management and poor ROAS compared to expectations.
  • App's performance allegedly not suitable for businesses with high daily ad spend.

Final Thoughts

Overall, "Enhencer: Meta & Google AI Ads" has proven to be a valuable tool for smaller e-commerce businesses seeking to enhance their ad performance through AI. Many users appreciate the superior customer service and notable improvements in advertising outcomes. Nonetheless, some merchants feel the app falls short for larger-scale operations, indicating potential limitations in scalability and effectiveness for businesses with substantial ad spends. Businesses should weigh these factors according to their specific needs and advertising scale.

Giusto Beauty

May 21, 2025  on Shopify

I wasn’t sure what to expect when I first found Enhencer, but taking a chance on them was one of the best decisions I’ve made for my business. Zafer made me feel confident from the start. He was honest, ethical, and upfront—offering reassurances that made me feel comfortable moving forward. That kind of transparency is rare and showed me they genuinely believe in what they offer. Since then, I’ve worked with Selin, Firat, and Gorkem, and every one of them has been amazing—skilled, responsive, and genuinely invested in my success. I had previously worked with someone who charged much more and didn’t deliver—or operate ethically. I also tried running ads myself after doing tons of research, but the results just didn’t compare. Enhencer has far surpassed my expectations. They’re true specialists, and I can confidently say my business is better because of them. If you’re considering it—go for it. They’re absolutely worth it.

RCDP

May 21, 2025  on Shopify

Waste of Money and Waste of Time. I strongly advise against this application, the people based in Turkey who work on this application are not serious, and they have no experience, do not trust their application, the work behind it is very bad.

Jungleous

May 21, 2025  on Shopify

We've been using Enhencer for a while now and it has truly made a difference in how we manage our store. The app is intuitive, smart, and delivers results — but what really sets it apart is the support team behind it. Special thanks to Ozan, who not only follows up with great attention to detail but also brings fresh ideas to the table. His proactive approach and dedication have been incredibly helpful. Highly recommend!

Oceane Vetments™️

May 15, 2025  on Shopify

Enhencer provides great service. They are very responsive to our business needs. The ROAS has significantly increased with Batu at the helm as our team manager. His business acumen in the digital marketing area is top notch. I recommend asking for him if you decide to go with their services. I expect even greater return in our investment in the future. We will update the review periodically.

ForSpaceOn

May 14, 2025  on Shopify

At first, I was hesitant when starting the application, but after a while we started working together, we started to see the wonderful effects of artificial intelligence. Our representative Görkem and Ozan helped us a lot whenever we had a question. We thank Görkem and Ozan for his support. We believe that we will achieve much greater things together.

Araco Interiors

May 06, 2025  on Shopify

We had an issue as we had cancelled our subscription however our monthly payment was taken in error - they reacted immediately and resolve the matter promptly. Very impressed

Craft for Art

Apr 30, 2025  on Shopify

Thank you Zafer, Gorkem and Firat. It’s great to connect with them I need. I'm very happy to their interest. I've also noticed improvements in their advertising results. I have faith in the system and believe that you should exercise patience for a minimum of three months to utilize the data more efficiently. Consider this team as an outsourced service. It won’t be a magic, you need to communicate your needs clearly and provide guidance. Work collaboratively to address challenges and aim for long-term stability. I highly recommend them!

sorvellaperfume.pl

Apr 24, 2025  on Shopify

I highly recommend the Enhencer app and especially our Ad Expert, Batuhan, for launching campaigns, managing them, and making quick adjustments to maximize ROAS and overall revenue. Batuhan is available 24/7, offering continuous support, providing detailed reports, and delivering valuable feedback. We meet weekly to brainstorm, track progress, and align our strategies. I'm excited to continue our collaboration and truly grateful for the excellent work!

CA Perfume Club

Apr 18, 2025  on Shopify

We’ve had a great experience with Enhencer! The setup was straightforward, and everything worked seamlessly from the start. A special shoutout to Batuhan, who has been incredibly attentive, detail-oriented, and proactive with follow-ups. We truly appreciate the support and look forward to growing this collaboration!

Modern Chandelier

Apr 12, 2025  on Shopify

After a constructive meeting with Mr. Zafer, a business plan was made. We think we will get good results.

Seus Lighting

Apr 12, 2025  on Shopify

We shared our expectations of the projects with Mr. Zafer. He convinced us with his presentation and planning. We think we will bring our brand to better places with him.

Orange Mud, LLC

Apr 02, 2025  on Shopify

I prepaid for a year only to have about 2 months of service then they vanished and our store was not performing well at all with their software. The back end setup is not fluid and is cryptic with how it works. Ultimately I gave them a second chance this year, and again had a failure to launch and poor communication. I've tried to get a refund and been promised one for the past 6 weeks with nothing. Don't waste your money.

Everwild Designs

Mar 21, 2025  on Shopify

I have worked with Gorkem for a few months and the results are amazing! This team is so professional and knowledgeable, I feel in very capable hands. My account is very complex and multi-tiered but nothing throws off the team at Enhencer. I highly recommend them.

Safnaturel

Mar 07, 2025  on Shopify

Enhencer uygulamasını kullanmaktan son derece memnunum! Uygulama, reklam kampanyalarımı optimize etmemde büyük bir kolaylık sağladı. Kullanıcı dostu arayüzü, akıllı analizleri ve hızlı otomasyon özellikleri sayesinde hem Facebook hem de Google reklamlarımda verimliliği önemli ölçüde artırdım. Özellikle hedef kitle belirleme, bütçe optimizasyonu ve dönüşüm oranlarını artırma konusunda sağladığı destek, işletmem için büyük bir fark yarattı. Kısa sürede daha düşük maliyetlerle daha fazla dönüşüm elde etmeme yardımcı oldu. Bu başarılı uygulamayı geliştiren ekibe teşekkür ederim! Uzun vadede de kullanmaya devam edeceğim.

Omni The Label

Mar 07, 2025  on Shopify

Amazing App & Outstanding Support! Enhancer has been a game-changer for my Shopify store! The features are incredibly powerful, helping me optimize performance and improve customer engagement seamlessly. The app is easy to use, efficient, and truly delivers results. A special shoutout to Ozlem and Sarper—their support has been nothing short of exceptional! They went above and beyond to assist me, answering every question with patience and expertise. Their dedication and professionalism make all the difference. Highly recommend this app to anyone looking to take their store to the next level!

Pitas

Mar 07, 2025  on Shopify

This is both a very good system in terms of boosting our ROI and also excellent customer service. Many thanks to the Enhencer team.

antigoni6

Mar 07, 2025  on Shopify

I've been using Enhencer for a while now and I couldn't be more impressed with the platform and especially the support I've received from Sarper, who is our advertising expert. Enhencer's intuitive features have made a significant difference in optimizing my ad campaigns and delivered targeted results with ease. We would especially like to thank the Enhnecer team for their communication with us. Their insights and suggestions have been invaluable in helping me fine-tune our ad campaigns.

Venodeco

Mar 05, 2025  on Shopify

The friends are very interested and systematic. I liked the application very much, thanks for everything.

Paddie Nails

Feb 18, 2025  on Shopify

Do not waste your time or money on this company. They are full of empty promises and completely failed to deliver. They claimed they could drive results but barely managed a pathetic 1.1x ROAS—far from what was promised. They even offered a money-back guarantee, but of course, when I held them to it after giving them 60 days to perform, they outright refused to refund me. Their lack of accountability and poor performance make them completely untrustworthy. Save yourself the headache and find another solution—this one is a total scam. Stay far away.

NEIGHKED

Feb 06, 2025  on Shopify

Please don't waste your time or money. We have an ad spend of £100k monthly between meta & google so our account is pretty healthy. ENHENCER promised an uplift in ROAS and also to increase sales by "QUOTE: at least 25%" by week 6. It is week 6 now and I have just cancelled the plan. They had one campaign that was NEVER in the top 3 ROAS of existing campaigns. Their spend was never over £150 per day. Their "AI" is a less good version of META advanced shopping.

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