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Customer reviews: Enhencer: Meta & Google AI Ads

Reviews (95)

Overall rating
4.4

What Merchants Think

The app "Enhencer: Meta & Google AI Ads" receives mixed reviews from merchants. Several users praise the app for its ability to optimize advertising campaigns and boost sales through effective AI technology. Merchants highlight excellent customer service and the app's capability to increase ROAS (Return on Ad Spend). However, other merchants express dissatisfaction due to unmet expectations and limitations in handling larger accounts with high ad spends.

Key Strengths

  • Effective AI-driven ad optimization improving engagement rates and conversions.
  • Exceptional customer support and dedicated account managers praised for responsiveness and helpfulness.
  • User-friendly interface and quick setup process.
  • Positive impact on revenue and expansion into new markets for small and medium-sized businesses.

Common Concerns

  • Inability to deliver promised results, especially for large-scale ad campaigns.
  • Issues with refund policy and customer service responsiveness in resolving concerns.
  • Some users experienced ineffective campaign management and poor ROAS compared to expectations.
  • App's performance allegedly not suitable for businesses with high daily ad spend.

Final Thoughts

Overall, "Enhencer: Meta & Google AI Ads" has proven to be a valuable tool for smaller e-commerce businesses seeking to enhance their ad performance through AI. Many users appreciate the superior customer service and notable improvements in advertising outcomes. Nonetheless, some merchants feel the app falls short for larger-scale operations, indicating potential limitations in scalability and effectiveness for businesses with substantial ad spends. Businesses should weigh these factors according to their specific needs and advertising scale.

NEIGHKED

Feb 06, 2025  on Shopify

Please don't waste your time or money. We have an ad spend of £100k monthly between meta & google so our account is pretty healthy. ENHENCER promised an uplift in ROAS and also to increase sales by "QUOTE: at least 25%" by week 6. It is week 6 now and I have just cancelled the plan. They had one campaign that was NEVER in the top 3 ROAS of existing campaigns. Their spend was never over £150 per day. Their "AI" is a less good version of META advanced shopping.

Rainbow Caffe

Feb 05, 2025  on Shopify

I've been using AI Ads for almost a year now and I am really happy. Managing digital ads is the hardest part of e-commerce, because doing it wrong will cost you a lot of money without any returns. This app solved a really big problem for me. Thanks for amazing service and lightning fast support!

Aisha's Design

Feb 05, 2025  on Shopify

It has been more than 4 months since we started working. We have made remarkable progress. They are very interested as a team. Communication channels are always open. This is a significant point in the support provided through this type of software. Many thanks to the team who dedicated themselves to this project and especially to Sarper.

Toolbox Widget USA

Feb 04, 2025  on Shopify

Real review, 8-figure ecom store here. In our meeting, Enhencer said they would refund any money pro-rated amount if we weren't happy. They charge yearly through Shopify. We aren't happy after roughly 60 days. Enhencer can get an OK roi with a very low spend of $100 or less a day. We usually spend $100K/month. So, it clearly doesn't match our level of need, nor do we feel it would get there in the next 30 days (90-day period for ramp-up). Per our agreement, we contacted Enhencer and got the run-around and no prorated refund as discussed, just replies that we are wrong, etc.. and so on. Again, if you are a smaller brand and can afford a $4,799/year one-time fee and spend sub $300ish/day, then it is probably a good app for you. If you spend more than $500 a day, it can't get a good ROI in our opinion, from what we saw. We hired a new marketing team that is blowing the Enhencer app out of the water and not even comparable on spend, roas and coa.

Hobinisyarns

Feb 01, 2025  on Shopify

We just started using the Enhencer app on Shopify and we're really happy with it so far. A huge shoutout to Zafer and Hakan for their amazing support – they've been super helpful in getting us set up. Everything is running smoothly, and we're excited to see even better results after the 45-day mark. Thanks for making our lives a bit easier and our campaigns even more promising!

tshirtcenter

Jan 20, 2025  on Shopify

We have been working for more than a month and a half. There is a significant improvement in our results. We thank Fırat for his help.

Mia + Sophia

Jan 13, 2025  on Shopify

I have been using this service for several months now after hiring an agency who was charging me thousands per month. Shortly after setting up my service they assigned Sarper as my account rep. Sarper has shown real interest in helping me grow my brand and has discussed several ideas outside of his job responsibilities which really shows he cares. So far the Enhancer team(Zafer and Sarper) has exceeded my previous agencies results as we continue to work on increasing our ROAS. I have already recommended this service to several other businesses.

Be Juliet

Jan 13, 2025  on Shopify

We parted ways with a Marketing Agency that wasn't able to manage our ads effectively, tried an AI competitor, Otis.ai, and things didn't go very well at all with them. Now we're here and have been quite pleased. Zafer and Sarper hopped on calls immediately and got us up in running easily. Sarper is highly skilled and knowledgeable, and responsive. These guys know what they're doing, and they have an excellent dashboard that makes visibility to metrics and performance very easy. Now our ads are finally running smoothly and we're getting the ROAs needed to start scaling the business. Extremely satisfied, and highly recommend these guys!

LINKO Shop

Jan 10, 2025  on Shopify

I have already stop your service few month ago, but your company still charge me US$400 every month , I want to complaint and please refund.

Gizz

Jan 09, 2025  on Shopify

What really sets Zafer and Sarper apart is their outstanding customer service. They are always available to answer questions, provide guidance, and offer solutions to any issues I encounter. Their responsiveness and dedication to ensuring my store runs smoothly have been invaluable.

Trap Links Golf

Dec 19, 2024  on Shopify

Very poor experience. Was told this would increase ROAS and target correct audiences when in fact it was worse than our own campaign just using advantage plus on meta ads. Do not waste your money. Company based in Turkey. Very keen to get you on board but then say it takes months to see results. Avoid and don’t make the same mistake we did. Completely misled by the product and didn’t do anything it said it would.

Colette & Sebastian

Dec 19, 2024  on Shopify

I’ve been working with Fırat & Zafer and they’ve been incredible. First they set up a call for you and weekly calls. There’s one WhatsApp message away at all times of the day and get on a call that day for you. They are very knowledgeable in google ads and creating them. They put the work in and genuinely care about the customer. It’s been a great experience and looking forward to continuing with them!

Oceane Vetments™️

Dec 15, 2024  on Shopify

I give Enhancer, Sarper and Zafer a well-deserved 5-star rating! They are so helpful anytime. This app is fantastic for managing AI-powered ads! Sarper has been incredibly helpful with setting up and tracking ad performance while offering valuable insights on how to boost monthly sales. We highly recommend using this app to maximize your advertising potential!

VAGOSHOPS

Nov 19, 2024  on Shopify

Enhencer has been an absolute game-changer for VagoShops, and I have to give a special shoutout to Kamer for his incredible support and guidance throughout the process. From the moment I started using Enhencer, its advanced AI began optimizing my ads with precision, learning from data to deliver consistently improved results. Within just a few days, the increased performance had already covered both the subscription cost and marketing expenses. Although it’s been less than a month, the progress has been remarkable, and I’m excited about the long-term potential. By the third week, the algorithm really hit its stride, significantly boosting my revenue. Kamer and the Enhencer team have been invaluable in setting everything up to ensure seamless AI performance and automatic marketing optimization. Now, I only need to tweak my budget once a week, and the system runs flawlessly. Thanks to Enhencer, VagoShops has expanded into new markets, and I’m now handling more orders a day. I can’t wait to see how much further this partnership can take us. I’ve already recommended Enhencer to others—it’s a tool no business should overlook! Huge thanks to Kamer and the entire team for making this journey so effortless and impactful.

Svelte Chic

Oct 31, 2024  on Shopify

I've been using it for about 1 month. My ROAS value has increased noticeably thanks to the target audiences they offer me and the optimization work they do in the background. They definitely earn much more than they charge.Thank you very much to Mr. Görkem for optimizing my ads.

Muybonita.co

Oct 30, 2024  on Shopify

"Enhencer has been a game-changer for our Meta and Google AI Ads campaigns! With its seamless integration with Meta and Google Ads, setting up and optimizing campaigns is faster than ever. We’ve seen a marked improvement in our engagement rates and conversions thanks to Enhencer's ability to constantly refine and adapt targeting in real-time. I deal with Firat as our personal support specialists which makes the experience even better. I highly recommend Enhencer to anyone looking to enhance their advertising efficiency and performance on Meta and Google platforms."

Text To Next

Oct 20, 2024  on Shopify

I have been using Enhencer for a long time. They have been with me in all processes while growing my business. If you are concerned about your budget and performance, I say use it without thinking.

MINKPINK

Oct 15, 2024  on Shopify

Absolutely fantastic experience and results!! Onur has been a great support and couldn't do this without him!

Glitter Baskets

Oct 10, 2024  on Shopify

I am thrilled to share my experience with the Enhencer app for Shopify! It has truly transformed my online store, and I’ve seen a significant boost in sales. As someone who isn't particularly tech-savvy, I found the app incredibly user-friendly. A huge shoutout to Onur, my support agent, who has been exceptional! He patiently walks me through every feature, ensuring I fully understand how to leverage them for my business. His tailored strategies for increasing sales have made a noticeable difference, and I feel much more confident navigating the platform. If you're considering Enhencer for your Shopify store, I highly recommend it. With Onur's outstanding support, you’ll be in excellent hands! Five stars all around!

Allster

Oct 10, 2024  on Shopify

UPDATE - had to arrange a demo just to get my account deleted. They kept telling me they didnt have any of our data even though I was on a screenshare showing them my account logged in. Very bizarre. Anyway changing review to 3 from 2 as i have no idea if the product is actually any good. I set up the app and arranged an onboarding call which was scheduled quickly. There is no demo account or trial period so you are going in blind, without even being able to assess the UX of the tool let alone the potential results. We already use Madgicx and this is a competitor. The call was very confusing, just a lot of claims which were not persuasive and despite being reasonably sophisticated I was unable to understand the value proposition in comparison to our existing tools. The worst part though is trying to uninstall the app and disconnect it - you just get in a loop of being forced to upgrade or book another call and therefore this app basically has unfettered access to anything you connect to it but you can't disconnect without their involvement! Perhaps it works well for those willing to take a blind bet on it, but from an onboarding - and offboarding - point of view, really poor.

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