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Customer reviews: SW AI Back in Stock Notify Me!

Develop by Shopify

Reviews (524)

Overall rating
4.9

What Merchants Think

The "EcomSend Back in Stock Alert" app receives generally positive feedback from merchants who appreciate its user-friendly nature and effective functionality. Most users highlight the ease of setup and its utility in managing restock notifications. Customer support is frequently described as prompt and helpful, with many users singling out support representatives by name for their exceptional service.

Key Strengths

  • User-friendly and easy to install.
  • Excellent customer support, frequently praised for quick responses and problem-solving.
  • Effective in saving time and growing the customer email list.
  • Customizable options that fit various business needs.

Common Concerns

  • Occasional issues with feature accuracy and customization limitations.
  • Some delays in resolving technical issues, especially during peak times.
  • Instances of misleading feature descriptions, notably in promotional materials.

Final Thoughts

Overall, the "EcomSend Back in Stock Alert" app is well-received as a valuable tool for managing back-in-stock notifications, especially appreciated by small business owners for its simplicity and effectiveness. While customer service is generally excellent, some users experience delays in resolving more complex technical issues. Despite a few noted drawbacks, the app remains a recommended solution for improving customer outreach and managing stock notifications.

Ruby's Inn Online Store

Sep 08, 2025  on Shopify

FotonaShop

Sep 03, 2025  on Shopify

relativ einfach zu installieren, funktioniert auf Anhieb

ANNESOPHIE

Sep 03, 2025  on Shopify

Polar Pursuit

Sep 02, 2025  on Shopify

Ongles Lab

Sep 02, 2025  on Shopify

Mohua Nursery

Aug 31, 2025  on Shopify

Works great so far - simple and easy to set up.

Pet Party

Aug 30, 2025  on Shopify

Works easy, and Pia was very friendly with assisting me when I had a question.

Dioxypure

Aug 29, 2025  on Shopify

FindPetOwner.com

Aug 28, 2025  on Shopify

great response time and help!

MyMuse

Aug 27, 2025  on Shopify

Sehr einfach Bedienbar und toller Kundensupport

Teira 1996

Aug 27, 2025  on Shopify

Such a fantastic app and service! Would highly recommend!

The Hero Company

Aug 26, 2025  on Shopify

Helpful to support team.

BAERE Amsterdam

Aug 25, 2025  on Shopify

Huggle Boo

Aug 22, 2025  on Shopify

Prompt response & solution. Thanks Shan !!!

VWS Car Parts

Aug 21, 2025  on Shopify

Very good

Hidden White

Aug 21, 2025  on Shopify

Very straight forward to use, the integration is simple and has what you need. Customer service is fast and responsive. Great app, great customer service.

Browns Kitchen

Aug 15, 2025  on Shopify

The app works seamlessly, but they keep changing the name of the app and it's driving me crazy!!!!! I can never find it when I'm looking for it because the name is different on a week to week basis

Cuddypup

Aug 06, 2025  on Shopify

Super simple app does what exactly it's supposed to. Great support as well, solved my problem within 3 min!

Fair & White Australia

Aug 01, 2025  on Shopify

Its helpful, and easy to use

Cupertino

Jul 29, 2025  on Shopify

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