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Customer reviews: EcomSend Back in Stock Alert

Develop by Channelwill

Reviews (512)

Overall rating
4.8

What Merchants Think

The "EcomSend Back in Stock Alert" app receives generally positive feedback from merchants who appreciate its user-friendly nature and effective functionality. Most users highlight the ease of setup and its utility in managing restock notifications. Customer support is frequently described as prompt and helpful, with many users singling out support representatives by name for their exceptional service.

Key Strengths

  • User-friendly and easy to install.
  • Excellent customer support, frequently praised for quick responses and problem-solving.
  • Effective in saving time and growing the customer email list.
  • Customizable options that fit various business needs.

Common Concerns

  • Occasional issues with feature accuracy and customization limitations.
  • Some delays in resolving technical issues, especially during peak times.
  • Instances of misleading feature descriptions, notably in promotional materials.

Final Thoughts

Overall, the "EcomSend Back in Stock Alert" app is well-received as a valuable tool for managing back-in-stock notifications, especially appreciated by small business owners for its simplicity and effectiveness. While customer service is generally excellent, some users experience delays in resolving more complex technical issues. Despite a few noted drawbacks, the app remains a recommended solution for improving customer outreach and managing stock notifications.

Wyndham Art Supplies

Feb 02, 2025  on Shopify

Easy to install and use, and quickly helped me solve a problem!

BrownButterBeauty

Jan 28, 2025  on Shopify

great customer service!!

KMB shoes

Jan 23, 2025  on Shopify

Very helpful all. Thank you so much.

カドヤ公式オンラインショップ

Jan 23, 2025  on Shopify

Akecon-アケ魂-

Jan 20, 2025  on Shopify

I have been using them for a long time and had a small problem the other day that was resolved in about 5 minutes with prompt support. I think this is a very good app with fast support and easy to understand. I recommend it.

PetsPark.pk

Jan 16, 2025  on Shopify

Great support as always.

Mein holder Prinz GmbH

Jan 16, 2025  on Shopify

Super Support! Tolle App

Mymy & Me

Jan 15, 2025  on Shopify

Very responsive, polite, friendly, and helpful.

All Things Magic

Jan 14, 2025  on Shopify

ZOU XOU

Jan 12, 2025  on Shopify

quick response--even at 10pm eastern. very helpful!

INMC

Jan 11, 2025  on Shopify

amazing support team. very helpful folks, quick resolution. thanks folks (:

KLEENMOTO

Jan 11, 2025  on Shopify

fast prompt service

AnalogueLab

Jan 11, 2025  on Shopify

Excellent and reliable app. Very responsive customer service.

Buff Cake Barkery

Jan 11, 2025  on Shopify

Super friendly , very accommodating ..

Gemloader

Jan 11, 2025  on Shopify

Awesome app with the best support. Thanks

GAIA Holistic Living

Jan 09, 2025  on Shopify

I've tried other restock alert app and this one is the best. I always find problem using those app that I installed, but this one is easy to follow. Their support is great! Very soon my problem get solved.

PrimeSelf

Jan 08, 2025  on Shopify

The Country Christmas Loft

Jan 04, 2025  on Shopify

Absolutely great idea with great execution. Support is always top shelf as well... answering very quickly

Ayma Active

Dec 26, 2024  on Shopify

Shan from the help crew was very knowledgeable and was able to help me with a complicated process. She was through with her explanation and was able to walk me through with no issues. thanks!

AROMIX

Dec 20, 2024  on Shopify

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