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Customer reviews: SendWILL Popup Email Marketing

Develop by Shopify

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,125)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Woof Whimsy

Apr 30, 2024  on Shopify

Hey there! I just wanted to share that I've been using this amazing plugin for Shopify websites and I couldn't be happier. Not only is it user-friendly, but the customer support is top-notch - they're always so nice, friendly, and super quick to respond. I highly recommend it!

Jessthechen

Apr 30, 2024  on Shopify

Super quick and easy, they removed their branding off my pop-ups for free! On top of that, they were really quick to respond to all my coding/CSS needs so I have a beautiful set up. Shout out to Ria for the fantastic work!

DKS Natural Products

Apr 30, 2024  on Shopify

Mig was professional and helpful. I needed further assistance and she was very helpful and in making me I understand how the app works. Overall I am pleased with the app.

NextGenNutrition

Apr 29, 2024  on Shopify

Today I had a stressful moment when I lost my tech guy who knew how to fix my shopify issues. I needed to set up a automated email for first time shoppers and had no clue what to do. Mig joined the chat with me at like 11am and had the patients and knowledge to walk me through step by step. Amazing customer service! Would not have been able to figure it out without Mig's help! Thank you Mig!

Ship 2 MNL

Apr 29, 2024  on Shopify

I recently had the pleasure of interacting with Mig, a customer representative from EcomSend Pop Ups, while using their app on my Shopify store. I must say, Mig's assistance was truly exceptional, and it significantly enhanced my experience with the app. From the outset, Mig demonstrated a high level of professionalism and expertise. Their prompt response to my inquiries and willingness to address my concerns immediately caught my attention. But what truly set Mig apart was their commitment to providing expert guidance and support. Throughout our interactions, Mig patiently walked me through the various features and functionalities of the EcomSend Pop Ups app, ensuring that I fully understood how to maximize its potential for my store. Their clear explanations and helpful suggestions were invaluable, and I felt empowered to leverage the app to its fullest extent. What impressed me most about Mig was their genuine dedication to helping me succeed. They took the time to understand my specific needs and offered tailored recommendations to optimize my pop-up campaigns. Their insights were not only insightful but also actionable, resulting in tangible improvements to my store's performance. In addition to their technical expertise, Mig also exhibited excellent communication skills and a friendly demeanor. Their approachable nature made it easy for me to ask questions and seek clarification, further enhancing the overall support experience.

Cosmo City

Apr 29, 2024  on Shopify

Mig was very helpful in adding some customizations to the email popup. Looking forward to generating more results!

NextWave Emporium

Apr 28, 2024  on Shopify

Excellent marketing tool! EcomSend's email pop-ups are easy to use, highly customizable, and extremely effective for capturing leads and increasing sales. Highly recommend!

Love Letters x

Apr 28, 2024  on Shopify

fast, easy and seamless to install and then create and execute pop up. And importantly was the responsiveness when I had one question I was connected to a real person and it was resolved in seconds.

MyHippyHome GmbH

Apr 25, 2024  on Shopify

Lightning fast responses from customer service (Cecilia). The app itself is super easy to use and set up. Massively impressed with the ease and how awesome it looks. Highly recommended!

Case Temple

Apr 24, 2024  on Shopify

Wonderful support. can't believe this app is free. Huge thanks to the developers and the support team!

Alkowthar

Apr 23, 2024  on Shopify

Amazing team. they really go out of their way to help. they make you feel obliged to give them 5 star for the amount they give for free. this is going to have the best reviews and eventually turn into a paid app. very smart.

GalactiGuard

Apr 23, 2024  on Shopify

As a Shopify store owner, I'm always searching for ways to grow my email list and boost sales. EcomSend popped up (ha, get it?) in my App Store recommendations, and I'm glad I gave it a try.

A Bunny Good Time

Apr 21, 2024  on Shopify

Set up was easy and straight forward. I am interested in how my customers will respond and interact with it.

Bellaceci

Apr 21, 2024  on Shopify

The app got my expectation, I contacted support and they respond quickly, The app was easy to set up. recommended

Unique Love Brands

Apr 20, 2024  on Shopify

Just downloaded the app and I have to say it is very easy to use and the result looks pretty good. So far 5 of 5. Thanks

Motion In Time

Apr 19, 2024  on Shopify

It's easy to install, customize, and customer support is very quick to help! I had help within the first few minutes after installing and using the app.

SaunasAreUs

Apr 18, 2024  on Shopify

Extremely kind customer service team with a very quick response rate. Also a great app overall with easy to navigate templates.

Culture maquette

Apr 17, 2024  on Shopify

Génial ! Très simple d'utilisation et de paramétrage ! Je recommande à 400 % ! Excellent moyen de retenir les indécis !

Bosuman

Apr 17, 2024  on Shopify

Seems to be one of the few efficient and clean newsletter popups, others are noticeably slower, less clean, and have less clean animations as well. Seems to be lightweight and powerful.

Hercules Grip

Apr 16, 2024  on Shopify

I would recommend this app to any Shopify store. Great pop ups and amazing styles to go with it. Leslie helped me out with all my queries today, and I am very grateful. Thank you EcomSend Pop Ups.

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