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Customer reviews: SendWILL Popup Email Marketing

Develop by Shopify

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,125)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

BAHDA Store

Jun 06, 2024  on Shopify

I found everything I needed here Thanks for you all Special thanks TO Leslie for her quick response and support

Smad Electric Appliances

Jun 05, 2024  on Shopify

This software is incredibly user-friendly for beginners! The design is clear and intuitive. Although I encountered a minor issue right away, customer service resolved it within 3 minutes—such a warm and efficient service! I love high-efficiency communication. I’ll definitely keep exploring this software. Highly recommend it!

TheDaysBefore

Jun 04, 2024  on Shopify

honestly amazing way of getting me to write a review i dont ever write one but i'll do it for this, easy to use app, straight forward, not confusing!!!!

Ma boutique

Jun 04, 2024  on Shopify

great app. easy to use and problem solving app. cusstomer support is amazing and always ready to help.

ctrlX SHOP

Jun 04, 2024  on Shopify

Eine wirklich tolle App, die ihren Zweck absolut erfüllt. Dabei vollkommen kostenlos! Sehr zu empfehlen.

SoundGear

Jun 02, 2024  on Shopify

This app perfectly met our needs, and their customer support was very responsive when I contacted them to remove them branding.

Nina Samosi

Jun 01, 2024  on Shopify

It was the nicest experience i have ever had with customer support, helping with all customization, I have exactly what i wanted. Cecilia was amazing!

Fleurdefoi

Jun 01, 2024  on Shopify

Very easy to use, and very practical. I met Mig a very lovely assistant who's there to help and assist me when I needed it. I recommand !

Vintage Green Review

May 31, 2024  on Shopify

Very easy to set up, and customer support is available any time I've needed them. Very helpful! I had a little trouble setting up my welcome email series in Shopify and getting it started for the popup subscribers, but they had a very clear step-by-step document to help. Customer support double checked the changes I made and ensured I had it working properly!

Yves Rocher Azerbaijan

May 31, 2024  on Shopify

I had a great experience with your customer service team. The representative was very helpful and resolved my issue quickly. Thank you for the excellent support!

LEMARQ Beauty

May 30, 2024  on Shopify

Amazing app! I love the pop-up and its level of customization. Highly recommend using this app as your main pop-up app!

KAREN'S SKIN CARE

May 29, 2024  on Shopify

App has been great so far and I appreciate being able to see the data clearly, customer support especially from my agent Ria was seamless and she helped me with my issue quickly and efficiently.

remiScent

May 28, 2024  on Shopify

I can’t say enough good things about this app. The installation process was a breeze, and the app seamlessly integrates with my Shopify store. Plus, their customisable pop-ups and responsive support are just fantastic. It’s a must-have app for any e-commerce business looking to grow their marketing list and boost conversions. Kudos to the team behind this fantastic tool!

Smart AI Pets

May 28, 2024  on Shopify

Support is great and really fast! The App is really nice and it's free! Nice features, I will keep using it.

Emporium Central

May 28, 2024  on Shopify

Easy to use app and the support team is quick to responsive and very quick to answer your questions. Thank you

wearmanaj.com

May 28, 2024  on Shopify

This is the best pop app I have seen for Shopify. No watermark, and the support is fast. Great job by Cecilia helping me for a little query today. Kudos to Cecilia and Team EcomSend POP UP.

Biva Tonic

May 09, 2024  on Shopify

It's really amazing how much they give you for free, including great tech support.There are still some features that are needed (multiple popups of the same type on same page) and ability to email the coupon code instead of just display it after signing up.

Embroidery Babe Design Co

May 08, 2024  on Shopify

The support offered is amazing! I was able to get help right away and all of my questions answered the first time. I would highly recommend this app. It is very easy to use.

VR Supplies®

Apr 30, 2024  on Shopify

So far just have the free app and it's very easy and functional ... I already see where upgrading will improve it but what I like is being able to truly test it on our site before paying more. As well support is excellent

Alden Accessories

Apr 30, 2024  on Shopify

It helped me a lot to improve my overall pop-up look of my store. The stock pop-up form is absolutely dumb! I'm new to this app. I'll review it further after testing more. Thanks

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