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Customer reviews: Easyship ‑ All in One Shipping

Develop by Shopify

Reviews (330)

Overall rating
4.1

What Merchants Think

Merchants have mixed feedback about "Easyship ‑ All in One Shipping." Some appreciate its user-friendly platform and helpful customer support, which aids in managing shipping logistics efficiently. However, others express frustration over unexpected fees, poor communication, and support issues, indicating room for improvement in service consistency and transparency.

Key Strengths

  • User-friendly interface and easy setup on e-commerce platforms like Shopify.
  • Wide selection of couriers with competitive international shipping rates.
  • Efficient features such as automated package selection algorithms and integration with Shopify for packing inserts and customs forms.
  • Positive customer service experiences, especially for users on upgraded plans.
  • Useful shipping options displayed at checkout, including taxes and duties for international orders.

Common Concerns

  • Unexpected overcharges and additional courier fees not disclosed at checkout.
  • Inconsistencies with support responses and delayed communication.
  • Difficulties in addressing API and integration issues with couriers like UPS and DHL.
  • Lack of transparency on required upgrades for Shopify features and subsequent customer support challenges.
  • Reports of errors and bugs within the system that occasionally disrupt operations.

Final Thoughts

"Easyship ‑ All in One Shipping" offers a comprehensive solution for shipping needs with its intuitive design and useful features. It's particularly beneficial for businesses seeking international shipping solutions. However, its overall reception is marred by concerns over unexpected costs and support challenges. While some users have had exceptional experiences, consistency in customer service and transparent pricing practices are areas needing attention for broader merchant satisfaction.

IVORYNN

Dec 21, 2025  on Shopify

So far, I can't describe my happiness today in downloading the app and working on it. The process is easy, but it takes time, which is very necessary to ensure everything is good and running smoothly. The technical support team is very helpful, wonderful, and extremely patient with customers like me who ask a lot of questions about everything. The service is great and easy to use, and it requires someone serious to work in a simpler and faster way, especially for stores that ship a lot and everywhere. I sincerely thank you. So far, I am satisfied with the performance, but I will wait to experience the shipping, the workflow, and the way boxes are shipped and reach customers to be honest in my full evaluation. Their assistance is also excellent; they are quick to respond and solve any problem I encounter or question I have. Thank you.

IVORYNN

Dec 11, 2025  on Shopify

So far, I can't describe my happiness today in downloading the app and working on it. The process is easy, but it takes time, which is very necessary to ensure everything is good and running smoothly. The technical support team is very helpful, wonderful, and extremely patient with customers like me who ask a lot of questions about everything. The service is great and easy to use, and it requires someone serious to work in a simpler and faster way, especially for stores that ship a lot and everywhere. I sincerely thank you. So far, I am satisfied with the performance, but I will wait to experience the shipping, the workflow, and the way boxes are shipped and reach customers to be honest in my full evaluation. Thank you.

Charles Leclerc Store

Dec 10, 2025  on Shopify

Good service

PICO PICO

Dec 02, 2025  on Shopify

Easyship is a great partner to work with! They helped with end to end fulfillment for my new Shopify store and we're looking forward to continuing our partnership in the future!

xuancaistagelighting

Nov 25, 2025  on Shopify

3444444

Parfaite Tool

Nov 24, 2025  on Shopify

Praesidus

Nov 19, 2025  on Shopify

NightPearl USA

Nov 14, 2025  on Shopify

easy integration and very good shipping price. for small businesses the easyship is very useful tool

Arc

Nov 12, 2025  on Shopify

Had a really great experience with the chat support.

LMJ Décor Art

Nov 11, 2025  on Shopify

The Activator Belt

Nov 10, 2025  on Shopify

I like the simplicity of easyship and it is very user friendly. The only thing i would like to see for improvement is two things. 1) Increase the speed of the software. There is alot of slow down even when cookies are cleared. 2) Ability to just have the insurance payback to be put on the credit card that is on file.

tsurugi_motors

Nov 09, 2025  on Shopify

Sumit was very helpful and professional. He quickly identified the cause of the issue with the “Shipping at Checkout” feature and explained clearly that it was related to the plan requirement. Thanks to his guidance, I was able to follow the steps and successfully resolve the problem. Great support experience — thank you so much for your assistance!

NaturQuality

Nov 02, 2025  on Shopify

Gut

Atlas Sporting Dog Supply

Oct 31, 2025  on Shopify

**Update** We are very impressed with easy ship's live virtual customer support. In about 20 minutes they were able to fix our issue and get us on the right track. We are glad to have our shipping working the way that we want it now. This APP does NOT WORK. I am a small business and purchasing this app has caused me nothing but problems. Customer service is not helpful NOR will they refund you for their poor product. Do not purchase this app if you want one that will actually work. It has either overcharged or undercharged on every single shipment I have used it with.

Smootheeze

Oct 21, 2025  on Shopify

great customer service. They helped resolve an issue quickly that was caused not by them but by a server outage at USPS that made shipments load funny.

Airetage

Oct 20, 2025  on Shopify

xnor Shop

Oct 16, 2025  on Shopify

Super einfach Sendungen mit easyship in die USA zu senden!

SKINDIAMOND

Oct 13, 2025  on Shopify

Chaithanya has the most outstanding communication skills with a sincere desire to assist. Thank you Easyship for providing me with such a high standards

FoCSample

Oct 09, 2025  on Shopify

Easy to use and powerful functions.

4U2Heal

Oct 06, 2025  on Shopify

Neha Roy was a good person to talk too, help was there and everything was nice and smooth! Prices are also better then shopify themself atleast form what ive seen, its worth a look!

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