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Customer reviews: SC Easy Redirects

Develop by Shop Circle

Reviews (349)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "SC Easy Redirects" for its ability to manage complex redirect situations, especially during platform migrations. The app is praised for its ease of use and effectiveness in resolving 404 errors. However, there are some concerns about the reliability of its functionality and pricing.

Key Strengths

  • Highly praised customer service team, especially individuals like Anes and Tarik, for their personable and effective support.
  • Effective management of 404 errors, helping to maintain SEO value.
  • Smooth handling of redirects during platform migrations (e.g., from Magento to Shopify).
  • User-friendly interface, allowing easy setup and management of redirects.
  • Capability for bulk redirect uploads, saving significant time and effort.
  • Helpful onboarding sessions and live support availability.

Common Concerns

  • Occasional issues with the app not detecting all broken links, leading to inconsistent results.
  • Concerns about the cost of the app, with some users feeling it's expensive relative to Shopify's native capabilities.
  • Reports of the app not supporting certain types of URLs ending, such as ".jpg".
  • Instances of inconsistent support responses or unmet promises during troubleshooting sessions.

Final Thoughts

Overall, "SC Easy Redirects" is recognized as a valuable tool for managing complex redirect scenarios and improving website SEO post-migration. Though there are critiques concerning its pricing and occasional functionality gaps, the exceptional customer service often compensates and enhances the user experience. Most users recommend the app, especially for those undergoing significant website transitions.

Phat Fudge: Real Ingredient Performance Food

Apr 29, 2024  on Shopify

Easy to install. Had a quick question, and I jumped on support call with Tarik, who was super helpful, and within 2 minutes, I was 100% up and running. Both chat and Calendly link available for customer support. Would highly recommend.

EKSEPTION

Apr 26, 2024  on Shopify

We have used the app for the migration of urls for our project, it perfectly extends the native Shopify functionality which was insufficient for our needs. We had to load over 80,000 redirects and the result has been more than satisfactory.

Sigr

Apr 23, 2024  on Shopify

Does exactly what it says simply and reliably. We've had it running for several years without issue. Great for SEO and of course user experience.

Crafty or Wot

Apr 23, 2024  on Shopify

not managed to open the app so far so cannot comment Following a session with Anes I am now up to speed with this app and it looks like this is just what I needed to correct thousands of old mistakes that created 404's (google is not happy) my lack of knowledge and many redesigns of my site with out a single redirection has given me this back log. I hope now I can reduce the problem using Easy redirects

Shopaland

Apr 22, 2024  on Shopify

The best app for automatic redirects. The customer service is also great! I contacted support and they got back to me in less than 1 minute to resolve the issue. Super recommended! Thank you

HealthNutrition

Apr 22, 2024  on Shopify

App is working very well and helps to overcome shopify's limitations for custom redirects. I tried the app and due our setup had to ask for extra support and the support team was super helpful. Kudos to them :)

Zen Pergolas

Apr 18, 2024  on Shopify

Unbelievable service! Anes and the Shop Circle team went above and beyond to make this redirects app work in conjunction with another app our store uses that automatically adds all kinds of extra parameters to result page URLs. And they did it for no extra charge at all. Everything works flawlessly. These guys are one of the best app developers I've ever worked with. Thank you!!!

Aquage Hair

Apr 17, 2024  on Shopify

Establishes 404 redirects automatically. Straightforward dashboard. Helpful and knowledgeable customer service (Tarik).

1/OFF®

Apr 17, 2024  on Shopify

Anes guided me very helpfully through the set up of the app on our Shopify store! Really helpful and friendly assistance, highly recommend.

Moments & Co EU

Apr 17, 2024  on Shopify

Odlična korisnička podrška. Tarik je nam je mnogo pomogao da podesimo redirekciju i vodio nas kroz cijeli proces podešavanja aplikacije i objasnio nam svaki korak sa mnogo strpljenja. Sve preporuke.

Arms of Andes

Apr 09, 2024  on Shopify

I have an issue with my market pro and basically my international customers could not make purchases. I was struggling for weeks and this app helped fixed that issue. Anes was super helpful! I highly recommend!

Hereu Studio

Apr 09, 2024  on Shopify

I received support from Tarik and he was very helpful and supportive!! This app makes you forget about 404 errors since it can also set automated redirect path. Highly recommended.

Essevì Cosmetica

Apr 03, 2024  on Shopify

it works, but 25USD/month just to be able to add a couple 301 redirects for active pages is WAAAAAY too expensive. It should have been a one time payment. Or way lower price.

Westmore Beauty

Apr 01, 2024  on Shopify

Very intuitive and so simple to use... we've been using SC Easy Redirects for a couple years now and it just works... customer service has been extremely responsive with any questions... highly recommend!

Zefiro Piscine

Apr 01, 2024  on Shopify

Servizio eccezionale. Eravamo nei casini con i redirect del nostro sito e grazie a questa app, abbiamo risolto tutti i nostri problemi! Consiglio a tutti vivamente! Grazie! ZefiroPiscine

Sneakerhype

Apr 01, 2024  on Shopify

Anes from the customer support was helping me out with a major 301 live redirect issue I had for my migration to Shopify. He put a lot of time into finding and recommending a suitable solution for me! I would really recommend using this app for redirect monitoring and simple but extremely helpful monitoring and fixes.

TeciSoft

Mar 30, 2024  on Shopify

Great app to have. We created subfolders for French and Spanish. We later decided to remove Spanish, however this created a lot of 404 errors and shopify doesn't have a way to create a redirect pattern. We were able to create a redirect pattern with this app and it saved us a bunch of time and saved our SEO efforts.

Hobefi

Mar 29, 2024  on Shopify

I am trying the app so far and the app support has responded quickly to all my questions, Thank you Anes.

CMYK Solutions

Mar 28, 2024  on Shopify

Only just installed the app so I’ll wait to see how effective it is but had a very informative chat with a nice guy called Anes who couldn’t be more helpful to be honest. My understanding of 404 errors is quite poor so Anes is going to look at the 404 errors and come up with a plan or code to minimise them which is great. I am hoping once this is done I can re review this service but so far they have been extremely helpful

superior furniture store

Mar 24, 2024  on Shopify

Tarik was super helpful. 5 star review definitely. On a Sunday lunchtime too he redirected my 404 errors with great guidance and explanation.

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