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Customer reviews: Eazy Product Options & Variant

Develop by Mandolly Tech

Reviews (124)

Overall rating
5

What Merchants Think

The app "Eazy Product Options & Variant" has received positive feedback from merchants, primarily due to its ease of use, excellent customization features, and outstanding customer support. Most users find it to be an invaluable tool for enhancing product options on their Shopify stores, with many appreciating the rapid and helpful assistance provided by the support team. However, there are some concerns regarding occasional technical issues, which have impacted a subset of users.

Key Strengths

  • Highly customizable and easy to use.
  • Excellent and responsive customer support.
  • Affordable pricing and good value for money.
  • Supports multiple languages, including Japanese.
  • Option for live preview, enhancing customer experience.
  • Feature-rich with great options for product customization.

Common Concerns

  • Technical issues affecting customer experience, such as browser refresh loops.
  • Concerns about the responsiveness and resolution of critical issues.
  • Some users expressing dissatisfaction with the handling of technical errors.

Final Thoughts

Overall, "Eazy Product Options & Variant" is well-regarded for its flexibility and the support provided by its team. It is deemed a valuable asset for businesses looking to offer a rich variety of product options. While most feedback is positive, addressing the technical issues reported would further enhance the app's reputation and reliability.

The Chef Pad Shop

Apr 09, 2024  on Shopify

Great product. Easy to set up and gives more functionality than we need! Had some problems with how we wanted our packing slip to work with options and they arranged it for us with no hassle.

Inge & der Honigbär Shop

Apr 04, 2024  on Shopify

Tolles und sehr einfaches Plug-In mit super vielen Möglichkeiten. Zudem ist der Kundensupport spitze. Über die Chat-Funktion können Probleme in Echtzeit gelöst und sogar kundenspezifische Anpassungen vorgenommen werden. Wir können die App nur wärmstens weiterempfehlen

LM_Creation _Studio

Mar 25, 2024  on Shopify

Love the way the app is designed as its user friendly and the customer service is fantastic. Having the ability to have a live preview to give our site a top notch look.

Candans Surprise

Mar 07, 2024  on Shopify

They have written a really excellent application. It is very simple to use and offers all kinds of possibilities. It's very easy to connect products. The customer service is simply excellent. I requested an area in the application to be slightly different. They immediately returned within 2 minutes and immediately fulfilled my request. If you are selling on Shopify, it is definitely an app you should definitely use.

Howdy Market

Feb 20, 2024  on Shopify

This app is easy to use and the customer service worked with me until we resolved an issue that I had. I am very pleased.

Varina Goods Co

Jan 25, 2024  on Shopify

I can't say enough good things about this app. I tried at least 4 others before settling on this one. The UI is great, and the support is OUTSTANDING. They have live tech support chat, right within the app. I originally just wanted a way to offer product personalization (with an upcharge to the customer), but they also helped me set up live previews with a different background image for each variant, as well as showed me how to use google fonts so customers can have a font choice. Truly amazing customer support! The best I have experienced in years! I'd give more stars if I had the option. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Shape28

Jan 07, 2024  on Shopify

I recommend this app to everyone looking for effortless, affordable custom option creation. The app is easy and pleasant to use, and customer service is happy to help anytime. Positive surprise!

Bergeron Crafts

Dec 31, 2023  on Shopify

Easy Customize Product Options has given my site the ability to offer my customers the personalization and customization of products we offer that Shopify did not support without an app. I have contacted customer service for assistance with settings and got immediate answers and assistance. I am very happy with this product.

VanEquip NZ

Nov 25, 2023  on Shopify

This app is incredible value for money. I have a few different product customization requirements, which I've been able to implement flawlessly. The support is the best I've experienced from any Shopify app developer. We even got on a video call to share screens to troubleshoot an issue I was having. Super friendly and responsive team. I cannot recommend this app high enough!

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