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Customer reviews: Eazy Product Options & Variant

Develop by Mandolly Tech

Reviews (124)

Overall rating
5

What Merchants Think

The app "Eazy Product Options & Variant" has received positive feedback from merchants, primarily due to its ease of use, excellent customization features, and outstanding customer support. Most users find it to be an invaluable tool for enhancing product options on their Shopify stores, with many appreciating the rapid and helpful assistance provided by the support team. However, there are some concerns regarding occasional technical issues, which have impacted a subset of users.

Key Strengths

  • Highly customizable and easy to use.
  • Excellent and responsive customer support.
  • Affordable pricing and good value for money.
  • Supports multiple languages, including Japanese.
  • Option for live preview, enhancing customer experience.
  • Feature-rich with great options for product customization.

Common Concerns

  • Technical issues affecting customer experience, such as browser refresh loops.
  • Concerns about the responsiveness and resolution of critical issues.
  • Some users expressing dissatisfaction with the handling of technical errors.

Final Thoughts

Overall, "Eazy Product Options & Variant" is well-regarded for its flexibility and the support provided by its team. It is deemed a valuable asset for businesses looking to offer a rich variety of product options. While most feedback is positive, addressing the technical issues reported would further enhance the app's reputation and reliability.

Zé do Boné

Jun 23, 2025  on Shopify

this app is really useful if you're searching for an app to personalise any product, which is an added value because the customization of the products allowed me to increase sales considerably, so it is something I recommend. The installation was quick and whenever there is a situation, support is very fast via WhatsApp and I have to thank Tarka Karki for all the help provided.

Planteskolen Stege Bugt

Jun 21, 2025  on Shopify

Fantastisk support hjælp. Havde problemer med at få appen til at virke fordi vi brugte en anden app til datovælger, men deres dygtige medarbejder oprettede denne mulighed for os. Medarbejderen var virkelig tålmodig og ventede på at vi fik oprettet det hele. Da vi havde oprettet det hele, testede han det også af for os for at være sikker på alt virkede som det skulle. Appen er nem at sætte op og bruge. Det gør en kæmpe forskel for en forretning som vores hvor der er mange informationer vi har brug for fra kunden for at kunne levere blomster som gave eller til begravelser. Derudover kan man tilføje valgmuligheder med ekstra pris som automatisk kommer med på ordrestatusen og bliver lagt til totalprisen - hvilket var hovedårsagen til at vi havde brug for en ny app. Vi valgte Eazy fordi de ikke kræver adgang til kundernes personlige oplysninger som mange andre lignenede apps kræver.

Taylor Davis Online

May 17, 2025  on Shopify

This app is awesome, and the support team provided excellent assistance. My site had a compatibility issue with the email template, and the support team was very helpful and responsive until the issue was fully resolved.

Impressive-Prints

May 12, 2025  on Shopify

Very helpful team, and very patient, we upgraded our theme and team did work on it to make sure our product has shown the way i want it. Definitely recommend this app , user friendly and great customer service. Thank you!

beatific

Apr 28, 2025  on Shopify

I rarely leave reviews, but this one deserves a standing ovation. We have been searching for the perfect product customization app for our store (Beatific.co — custom planners and notebooks), and Eazy Product Options & Variant absolutely blew us away! First, the app itself is phenomenal: it's incredibly easy to set up, highly intuitive, and packed with powerful features like conditional logic, live previews, price add-ons, and full customization flexibility. Everything you would expect from a top-tier app — but at a much better price than other options! However, what truly sets this app apart is the customer support. Working with Mr. Karki from the Mandolly Tech team was honestly one of the best support experiences I’ve ever had — not just on Shopify, but anywhere. He worked tirelessly across multiple sessions (even outside their normal office hours!) to make sure every tiny detail of our customization vision was realized. Despite the complexity, Mr. Karki never once rushed the process. He explained every step with patience, made live updates while coordinating with me, and always checked in to make sure I was 100% happy before moving on. He even picked up small UX improvements I hadn't even asked for! What truly amazed me was how dedicated and invested the team was in making sure everything was absolutely perfect — like they cared about our store’s success just as much as we do. I can confidently say: This app doesn’t just offer product customization. It offers peace of mind. The support team (especially Mr. Karki) is gold. If you want a product options app that truly empowers you — with both powerful features and a team that treats your store like their own — Eazy Product Options is the one. No second thoughts. Thank you so much Mandolly Tech and Mr. Karki — you have a fan for life!

Gra Company

Apr 22, 2025  on Shopify

I have found this app to be the easiest to use of all the ones we have tried. We selected this app because of the ease of use and the responsive customer service (online chat) that has helped with any issues we have had when customizing our products. Very responsive and they stay with you until the issue is resolved!

Lucky Hazel Designs

Apr 16, 2025  on Shopify

Tarka was amazing to deal with when needing assistance getting an option set to work the way I envisioned. Tarka showed patience, knowledge and professionalism. I appreciate it so much.

ぱきちゃん商店

Mar 30, 2025  on Shopify

It was difficult to set up so that I uninstalled. But some functions are still remaining and affecting my shop operation. I really want to remove it all. Why does the app. work in that way??? I contacted their support team, which gives me very detailed instruction. As I liked their way to provide support. I decided to reinstall this app. With live chat (help) I was able to successfully created options I needed. Thanks.

6FIFTYTWO® UK

Mar 13, 2025  on Shopify

Prashant was really really helpful, hopefully he will be always there for me when we have any issue with the app <3

iGOLD

Mar 04, 2025  on Shopify

Great app, the support answered all my questions and helped me build my idea. I highly recommend it.

Vanählismus

Feb 13, 2025  on Shopify

mega tolle App, kostengünstig, man bekommt sofort hilfe . Wenn ich mehr Sterne geben könnte, würde ich es tun.

Digiplanet

Feb 11, 2025  on Shopify

The app is very easy to use and integrate. It allows you to customize basically everything and the support is also great. I highly recommend it!

Mexora.

Jan 26, 2025  on Shopify

I had an excellent experience with the support chat. They responded very quickly and were extremely helpfull!

Scrothing Picture ECページ

Jan 19, 2025  on Shopify

This app supports Japanese, is highly customizable, and has excellent support, making it an extremely excellent app. As a preliminary preparation, if there are color variations, it is best to prepare images of the same size as much as possible, so that the introduction will proceed smoothly.

Pacific Ears Australia

Jan 15, 2025  on Shopify

Very fast and professional service. I had some layout changes that were needed and they were done great. Thanks!

The Laser Lad

Jan 10, 2025  on Shopify

amazing customer service, always there to help out, very helpful indeed. I use it for 2 websites now and will use for more in the future

Joyfully Crafty

Jan 04, 2025  on Shopify

This app is super easy to use and whenever I have any issues customer service is always willing to help ! So thankful I found this app.

Komzee Official Store

Dec 19, 2024  on Shopify

Great App for Customizing Product Always stand out to help while I some questions. Excellent feature and very useful tool to give more options to my customer. Highly recommended!

Disney Shop | Anylem Beauty

Dec 13, 2024  on Shopify

Toujours très réactif et professionnel. Application simple d’utilisation et vraiment variée ! J’aime travailler avec eux

The Christmas Shoppe

Nov 22, 2024  on Shopify

I bought the app and installed it. Within seconds someone from the team messaged me asking if I needed help. Within a few minutes, they set up a test scenario for me to show me how the app worked. Excellent customer service!

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